Arue Holidays

We stayed here post-cruise, and check-in was a nightmare. The entire lobby was filled with luggage for hours. The staff was very nice and patient, and tried to accommodate the many people waiting. The hotel is located quite close to the cruise ship port, and right across the street from the ferry port, so it is convenient. However, our only view was of the ferry port. The air conditioning in our room was completely inadequate. The temperature never got less than 10 degrees above what it was set for. We heard complaints from many other guests also. Thankfully we travel with venty fans - they were a life saver. The hotel offers very few amenities. Apparently there was a nice patio area off the first floor, but we were never told about it. This hotel is okay as a short stop over pre- or post-cruise, but there are many better options a little further out.

Room was great. It was large with an amazing view. Overall, the hotel staff were friendly. Check in was very delayed and a little disorganized. The manager was involved with numerous dissatisfied guests but after check in the stay was wonderful. The pool, the view from our room and anywhere on the property is amazing. Great place to relax before flying out on late flight.

The resort was stunning. Fabulous location and views. Our room was clean, and suitable for staying a few nights. Limited drawers, hangers. Food was EXPENSIVE and we do not feel it was good value for the money. Service was inconsistent... depending on the wait staff. Overall the staff was very friendly spoke English and very accomodating. Would rate this higher if the food was priced better, meaning I think $75.00 CA per person Monday to Saturday and $105. pp on Sunday buffet. If you want to eat alacarte you need to order room service or grab something premade at a counter. Room service 3 egg omlette with toast + pancakes with a fruit sald + 2 coffee was $85. CA. Yes, hot, and came very quickly, but add 17 for delivery and tip and it adds up pretty quick.