Arzay Holidays

Room was very comfortable and clean. The bathroom was great size. The shower was huge. The staff was friendly and helpful. The breakfast buffet was overpriced at euro 34. Great views from dining area

Fantastic place to stay for the 6 of us. It was smart and clean, but also very homely. Great breakfast (cooked and pastry options), super close to ski hire and slopes (few mins walk), sauna and steam were really nice and those who had massages said they were great. Nice afternoon tea/cakes at an extra cost (~12 euros pp). Views from the rooms and the dining area were unbelievable. Had everything you could want I think. I thought the dinner was nice. Some others had more mixed reviews, but I think was good on the whole. We stayed in the hotel for our 3 night stay. Any more nights and we may have gone into town for a change of scene. The best was the staff. Super friendly, helpful, organised and just great to be around. They really made the trip for us. They sorted ski passes and taxis to/from the airport with no fuss at all. The hotel is really close to ski schools and nursery slopes, and some of the rooms were well set up for older kids (say 8 years plus). We were an adult only group, but I'm not sure how good the hotel itself would be for young kids in terms of things to do in the hotel. There were a couple of babies around when we were there, so definitely fine for them to be there. Thanks again to all the staff. We will definitely be back - brilliant stay!

Wasn’t a very good breakfast choice , staff were very helpful and efficient

This hotel is very contemporary yet homely, the beds are large, the rooms are larger than std. The balcony overlooking the mountains was an added touch, where we could sit and enjoy a coffe or wine and watch the skiers go by. Really nice to have inclusive access to a swimming pool and jacuzzi at the end of a day on the slopes. Spa treatments were very good and staff very experienced and freindly. Only downside was no chicken on the menu for a main all week. I dont really like red meat like venison and do not like fish. Yes im a fussy eater, but could only eat a starter of caesar salad in the hotel.

Pros: prime location, great staff. Quiet room, perfect breakfast. Cons: old mattress with pits and uneven surface. Couldn't close windows due to old latches. Bathtub/shower is too tiny to comfortably take a shower. Drain is clogged. Difficult to wash without water flowing all around.