Sheraton Atlanta Hotel

Photo gallery for Sheraton Atlanta Hotel

Featured image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Premium bedding, in-room safe, desk, soundproofing

Overview of Sheraton Atlanta Hotel

Sheraton Atlanta Hotel

4.0 star property

3.6/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
165 Courtland Street NE, Atlanta, GA, 30303

Explore the area

  • Popular LocationCentennial Olympic Park10 min walk
  • Popular LocationCNN Center14 min walk
  • Popular LocationWorld of Coca Cola15 min walk
  • AirportAtlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)15 min drive

Choose dates to view prices

About this area

Atlanta

Located in Atlanta, Sheraton Atlanta Hotel is in the city centre and near the airport. CNN Center and Underground Atlanta are notable landmarks, and some of the area's popular attractions include Zoo Atlanta and Fernbank Museum of Natural History. Six Flags Over Georgia and LEGOLAND® Discovery Center are not to be missed. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Peachtree Center Station is 5 minutes on foot and Five Points Station is 11 minutes.

What's nearby

  • Georgia State University - 2 min walk
  • AmericasMart - 7 min walk
  • Centennial Olympic Park - 10 min walk
  • CNN Center - 14 min walk
  • World of Coca Cola - 15 min walk

Getting around

  • Atlanta Peachtree Station - 5 min drive
  • Peachtree Center Station - 5 min walk
  • Hartsfield-Jackson Atlanta International Airport (ATL) - 15 min drive

Restaurants

  • Where to eat
  • Fandangles Bar – Serves dinner and light fare on selected days.
  • The Market – Serves breakfast, lunch, dinner and light fare daily.

About this property

Sheraton Atlanta Hotel

4-star Atlanta hotel in Downtown Atlanta, walk to Georgia State University
This hotel features an indoor pool, an outdoor pool and a restaurant. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. All 763 soundproofed rooms feature WiFi and room service. For a bit of entertainment, LED TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers. Housekeeping is available on request.
Sheraton Atlanta Hotel offers 763 forms of accommodation with laptop-compatible safes and video game consoles. Beds feature premium bedding. LED televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This Atlanta hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per 24-hour period)

Parking and public transport

  • Self parking on site (USD 35 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: USD 5-30 for adults and USD 5-30 for children
  • 1 1 restaurant and 1 1 coffee shop/cafe
  • 1 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Korean
  • Portuguese
  • Russian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (95000 square feet of space)
  • Meeting rooms - 16

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – February 2016
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer

Entertainment

  • TV channels
  • LED TV
  • Films for purchase
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50, per pet, per night, plus a deposit of USD 50 per night
Dogs welcome
Up to 75 lbs/34 kg
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 30 for adults, and USD 5 and USD 30 for children (approximately)
  • Fee for in-room wireless Internet: USD 4.95 per 24-hour period (rates may vary)
  • Self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
A car is not required for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Atlanta Downtown Sheraton
Sheraton Atlanta Downtown
Sheraton Hotel Atlanta Downtown
Sheraton Atlanta Downtown Hotel
Sheraton Atlanta
Atlanta Sheraton
Sheraton Atlanta Hotel Hotel
Sheraton Atlanta Hotel Atlanta
Sheraton Atlanta Hotel Hotel Atlanta

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 953 out of 2710 reviews
5 - Excellent 35%
Rating 4 - Good. 677 out of 2710 reviews
4 - Good 25%
Rating 3 - Okay. 424 out of 2710 reviews
3 - Okay 16%
Rating 2 - Poor. 297 out of 2710 reviews
2 - Poor 11%
Rating 1 - Terrible. 359 out of 2710 reviews
1 - Terrible 13%

3.9/5

Cleanliness

4.0/5

Staff & service

3.6/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Staff & service, property conditions & facilities
My room had a constant ringing noise. I contacted the hotel and sent them a video with sound. The mattress was completely shot. It sunk in the middle. I have photos and showed those to the hotel as well. The elevators were not functioning properly. My room was a disaster. Looks like they took all the old furniture they had laying around and put it in my room. It had a king size headboard with a queen size mattress. Very very weird.
Stayed 2 nights in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing and overall friendliness of the staff was amazing.
Stayed 2 nights in Jan 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for allowing me to have early check in as I was tired from a red eye flight. And allowing late checkout so I could sleep more. This is excellent customer service for me.
Stayed 2 nights in Jan 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good staff! The parking garage is a little messy and sometimes it is hard to find a self-parking spot.
Stayed 5 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable
Stayed 2 nights in Dec 2021