Vienna Hotel Guide - Auer-Welsbach-Park hotels in Vienna, Austria.

"The towels are stinky The breakfast runs out and they don’t refill it "

"The rooms are modern clean and spacious "

"Location was excellent for the Schonbrunn Palace and associated attractions in its park (e.g. zoo, concert in the orangery, etc), as well as for transportation to the rest of the city via tram and U-Bahn. Shops, restaurants, bakeries and bars all present as well. Location was the best thing about this property. Accommodation was clean but basic. All managed by the app, which I found slow and a bit clunky but it did work as intended. Access is via a keypad code given via the app. If there was a problem with setting up roaming on my phone, I'd have been screwed. Fortunately I didn't have any problems but if I had, I wonder how easy it would have been to sort out without a staff presence on site. I hadn't fully appreciated this until after I'd booked it. I probably wouldn't do it again for that reason but as I said, I did not have any problems on my trip."

"I really liked the design of the hotel, unfortunately sometimes it lacked functionality. It was not possible to lock your room when inside, the AC was not working in the room, it was extremely hot, stuffy (and it was in March) the receptionist advised us to open the window, with the promise of sending maintenance the next day. Nobody came though. The check-in process was tedious, I do not understand why the agent does not write down all your personal details into the system, instead the guest has to do it on an tablet as the agent is just watching you. The check-in process was anything but smooth. The bed was really comfortable, nice linens, large and working Smart TV with Chromecast. On the other hand I found a bobby pin and a hair band in the shower next to the shower gel, the dust was visible on some surfaces. There is no telephone in the room, so you have to go down every time when you have a problem. When it comes to the location, it is quite central, but also with many homeless people on its vicinity, drunk people drinking at 7 AM on Sunday."

"Poor check in. Pretty basic. "

"The best location, just a short walk to the Schönbrunn palace and to local train and very courteous staff. Highly recommended hotel!👍"

"Clean and spacious room. Kind staff checked us in several hours early without an additional fee. Safe area."

"Very good breakfast, with a lot of choice of products. The position is good, in front of metro station. Clean and comfortable room."

"The rooms are nice and renovated and modern. The front desk staff was very nice and helpful. "