"Property looks old and we had washroom issues flush was not working, staff tried to fixed next day but it didn’t work it was on/off. I travelled with family and it was so much inconvenience. I booked 3 days but originally but I cancelled last night and the management refused to refund but at the end they returned half of the amount for 3rd night and I lost the money as well. "
"Property looks old and we had washroom issues flush was not working, staff tried to fixed next day but it didn’t work it was on/off. I travelled with family and it was so much inconvenience. I booked 3 days but originally but I cancelled last night and the management refused to refund but at the end they returned half of the amount for 3rd night and I lost the money as well. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Really an awesome hotel with a magnificent view of the lake. It's a short distance outside the city but still a nice quiet neighborhood. The rooms are awesome, clean, modern and good quality. Staff is friendly, and the wifi works really well. I can highly recommend a stay in this hotel.
Really an awesome hotel with a magnificent view of the lake. It's a short distance outside the city but still a nice quiet neighborhood. The rooms are awesome, clean, modern and good quality. Staff is friendly, and the wifi works really well. I can highly recommend a stay in this hotel.
The hotel is an a graet location, very nice and clean , the staff was extremely friendly and we felt they went above and beyond to give us exceptional servic!
we had a great time !
The hotel is an a graet location, very nice and clean , the staff was extremely friendly and we felt they went above and beyond to give us exceptional servic!
we had a great time !
Great hotel with very thoughtful upscale design. Nice bar. The river view is spectacular. Convenient location, good for the Christmas market and walkable to the train station. Can’t say enough good things. We loved it.
Great hotel with very thoughtful upscale design. Nice bar. The river view is spectacular. Convenient location, good for the Christmas market and walkable to the train station. Can’t say enough good things. We loved it.
Frank
Reviewed December 12, 2022Reviewed December 12, 2022
We wanted an escape from the lockdown of Geneva and chose Lucerne for a long weekend. The guest reviews persuaded us in the direction of Cascada and we could not have been happier. It was all done with a lot or care and love! Kind service, lovely food, nice rooms and small gestures which I so appreciated such as a free mini bar or pay per hour late check out.
With sincere thanks
We wanted an escape from the lockdown of Geneva and chose Lucerne for a long weekend. The guest reviews persuaded us in the direction of Cascada and we could not have been happier. It was all done with a lot or care and love! Kind service, lovely food, nice rooms and small gestures which I so appreciated such as a free mini bar or pay per hour late check out.
With sincere thanks
Nicola
Reviewed November 23, 2020Reviewed November 23, 2020