San José Hotel Guide - Avenida Escazú Shopping Center hotels in San José, Costa Rica.

"Our experience was excellent."

"The breakfast was not the best, it was very repetitive and limited. Some of the staff at the front desk were not the friendliest and not willing to help us. For example booking a tour, instead of helping us figure out how to book it the lady at the front desk simply handed us a pamphlet without saying a word to us. Our microwave did not work the whole time and on our final night when we came back from being out all day, all our towels were gone so we had to use a small hand towel for our showers. In addition they kept running out of beach towels whenever we wanted to go to the pool. There is no room service and or dining options besides breakfast, so you will have to either Uber Eats or walk down the road for lunch and or dinner. "

"Nice hotel, nice clean room. Very nice and comfortable bed. Nice location next to a mall. "

"The property is efficiently arranged and incredibly clean. There are also a couple of 'oasis' areas in the hotel where you can take in a view of the surrounding mountains and enjoy a fresh breeze from garden atrium. Good restaurant food as well which makes this a great venue for solo travelers"

"Its was ok"

"I’ve genuinely never stayed anywhere quite like this—and not in a good way. This hotel is so far from 5-star, it’s hard to know where to begin. On arrival, there was just one person working at reception during what we were told is peak season. You’re forced into a single queue for everything—check-in, broken room keys, general queries—which meant a long wait just to get to the desk. Unsurprisingly, no one in the queue seemed happy. The rooms are incredibly dated—like stepping back into the 1970s. Everything feels old and tired, right down to a corded phone mounted on the bathroom wall. It’s not charming or retro, just in serious need of an update. Breakfast was completely average—nothing you’d expect from a hotel positioning itself as 5-star. The pool itself is decent, but it was so overcrowded that people were sitting on the floor due to a lack of seating. Towels also ran out and weren’t replenished, despite asking multiple times. At best, this is a 3-star hotel charging 5-star prices. I wouldn’t recommend it."

"Extremely clean and all staff genuinely friendly , helpful and attentive to any needs. Business made to feel like pleasure. All staff throughout deserve a mention but Shirley, Jairron, Pedro, Paola and Kathryn all assisted me daily. Look forward to returning...."

"Clean room, great staff and beautiful area. "

"The room was clean and comfortable. Staff is friendly, helpful and attentive. Hotel is in a quiet neighborhood."