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"Room was clean, beds were comfortable, bathroom was spotless and was completed with bathroom essentials Staff were very friendly and attentive to your needs, helpful and courteous, always with a smile."

"Room was nice. Staff were so accomodating both in english and Japanese. Wish we had tried the breakfast option."

"We stayed at Kobe Plaza Hotel West and overall it was a very pleasant experience. The hotel has its excellent location right on Motomachi shopping street, just a short walk from Motomachi Station and close to restaurants, shops, Chinatown and other attractions — making it ideal for sightseeing and exploring Kobe on foot.The beds are not small at all. "

"The room at the Washington was spotless. The service was outstanding. They even had English-speaking staff available for visitors to check in with super quickly. I loved it. We'll stay there again."

"All good , very comfor"

"It's just one stop away from KIX and 8-min walk to the Premium Outlet. Very convenient if you plan to do last min Shopping upon arrival or before departure. "

"All good. 46th floor priceless"

"The room was great. Clean nice Staff and easy location. "

"The staff was generous, kind, friendly, spoke English very accommodating. The hotel was clean. Everything worked precisely even the guests were mannerly."