Axel Holidays

Good location, near a bus stop which takes you directly to Centraal and Zaanse Schans. Room was clean, modern and well equipped. Only downside is there is an additional charge to use the pool.

It was a great hotel .. a must try :) but the communication with the staf was difficult . The check in and out was by phone and as a traveller its not that easy with out wifi .. but other than that the place was great and imaginary :))

Very cute tiny hotel with super welcoming and kind staff. I will say that there are a few big downsides - the main one being that the toilet in our room had a clear glass door, which was uncomfortable. The fixtures in our room were a bit worn out and some parts of the room felt like they could’ve been a bit cleaner. That being said, the hospitality at this hotel is amazing. The staff were so kind and welcoming, and there is a free happy hour and a cute little terrace outside that is open all hours. The staff let us stay on the terrace even after we had checked out, and they let us check out late for free because my friend had been sick the night before and wasn’t able to get much sleep. Really the main thing that stopped this from being a four star review is that the price is the bathroom door situation - we basically ended up using the downstairs bathroom the entire time, which can only be accessed by going outside and was kind of inconvenient. In the grand scheme of things it’s not a huge deal, but it feels like such an easy thing to fix by adding a privacy screen or something. I don’t take points off for things outside of the hotel’s control (ie, outside noise etc) but this is something that is definitely within the hotel’s control and I think having some more privacy would’ve made our stay more comfortable.

Elegant property with old-world charm and excellent professional staff. Eric and Mo were tremendously helpful as were the doormen and front desk staff. They made me (a single female traveler) feel welcomed and safe.

Overall this was a nice place to stay. If you have a car, however, it is a bit confusing to know where to go for check in and bringing bags in is a bit of a nuisance since there are only stairs in the parkade. There is a service elevator at the back but then have to pull bags through the restaurant and it feels a bit weird. The location overall is good depending what you desire to do and would recommend renting a bike for the day to get where you want to go. The overall vibe of hotel was nice and the staff was also friendly and down to earth. The room was cleaned each day although always seemed to be missing some stock items like water or milk and our body wash was empty and not filled. But the desk was always happy to provide. The rooms could also benefit from some robes, possibly? It has such a cozy cool home vibe that it seemed robes would be fitting (but that is just a personal touch that I would like - not anything to do with the hotel itself). Overall, a great place to stay.