Axos Holidays

The staff are what make this property exceptional! There were a couple of issues with our booking on arrival, so the first night we had to stay in a different room. The next day we spoke to Georgia (manager) and she was brilliant! She listened to our concerns and addressed each one. She then went above and beyond, to make the rest of our stay memorable. We were upgraded to the junior suite with swim up, which was incredible! We also had a couples massage, which is would definitely recommend! On my husband's birthday (reason for the trip) we were surprised by the wonderful maitre d' David with a cake and champagne by the beach! Katerina on reception also helped us with late checkout on our departure day so we could really make the most of our time there!

Beautiful luxury resort in exclusive Elounda Bay area. My family and I enjoyed the 5-star service and quiet serene location. Our private family villa was pristine, with private pool and amazing views. The resort pools were beautiful as well. Breakfast and on-site dining options were very good. The only room for improvement would be the hotel beach and club. The stone beach and service were truly excellent, but getting sunbeds was a bit of a challenge since the beach club is also open to the public.

Incredibly friendly staff that make the stay so much more pleasant. Breakfast was fantastic seated outdoors overlooking the beach

Great place to start your trip. Very relaxing, great food, 15 minutes from Heraklion. Very well thought out resort.

We got upgraded from 2 bed to 3 bed with a pool, fabulous place and staff so friendly. Access to private beach club too