Bad Neustadt an der Saale Holidays

Overall, the hotel was wonderful, clean and roomy. We had plenty of space for our two adults and one child in the family lofted room. The staff wasn’t around much, and it felt like we were the only guests there. But when we did interact with the staff, they were very friendly kind of gave an Airbnb type feeling. Some concerns as Americans was the lack of air-conditioning, no fridge in the room and nowhere to get ice. Someone traveling in our party needed to keep medication cold and ice was very expensive to buy from the gas stations daily as the other option was to leave with the staff in their fridge, but the front desk was rarely manned in the mornings and at night. Additionally, because of the heat, our windows were open most evenings and there is a church close and the bell goes off very frequently. Which cause issues with sleeping. The restaurant on site was not open Friday or Saturday nights, which was a little disappointing when you get back from a day of traveling and can’t grab a bite there in the hotel. Even with those minor issues, I would recommend this hotel to other travelers

The breakfast was excellent, the staff were outstanding, and the pool and spa facilities were delightful.