Xi'an Hotel Guide - Bailuyuan Cherry Orchard hotels in Xi'an, China.

"Perfect location. Beautiful property and amazing staff David the PM concierge was extremely helpful in sending a package for me. He really went above and above. Highly recommend this hotel"

"Incredible breakfast "

"This was an excellent stay. While I was initially concerned because I couldn't get in contact with a representative before arrival to let them know about our late flight time, it wasn't a problem as the desk upstairs was staffed even at 2AM. Better yet, when we had an issue with our Alipay for the cab and the driver couldn't make change (and wouldn't accept extra payment) the desk was able to break a larger bill so we could get him on his way. Check-in did take a bit of time, I think the girls working nights aren't as used to getting foreigners written up. But they were nice and got us set. The room was spacious and the bed, while fairly hard, was comfortable. The pillows are pretty flat and the bidet had too many buttons with no pictures or English and my phone didn't like to translate it well. Breakfast was good and some items varied each day which was nice. I wouldn't spend the regular price, but on Expedia I chose the included option and that was worth it. Also if you need ice they have cups available at the bar, just ask the front desk. I don't know if the restaurant serves regular meals besides the breakfast but there isn't a lack of great options right outside!"

"Incredibly warm and welcoming staff, super helpful with planning tours and giving local recs. Gym was super clean and spacious, though the machines were limited. A little further from metro stations than expected, but super close to 不夜城 which was amazing for food and shopping. "

"The hotel was really nice and enjoyed the stay. The staff were friendly, professional and helpful especially the concierge. They arranged our train tickets even thought it was a hassle. We appreciated the room upgrade and would definitely stay at this hotel again"

"Great breakfast buffet. We got upgraded to a marvelous room with a lot of space and great view of the lake. Staff has been very kind to us. Highly recommended!"

"Rooms were large and modern and staff tried to be very helpful but English was poorly spoken. I marked it down badly due the poor sleep as the room was to hot and there was no air-conditioning available. They did move me to a room on the cooler side of the hotel and provide a fan but not great for sleeping. Internet to me is critical and it was very slow. You could pay for a premium service but given problems and need for a VPN I could see little benefit. Even as HH member, no fast internet. Barfridage was also not replenished."

"Great hotel. Clean. Staff helpful. Restaurant / bar area looks great but lacking atmosphere with many drinks on the menu not available. "

"Clean room great breakfast "