Verified review
6/10 Okay
Mark f.
3 Aug 2025
Liked: Cleanliness, communication, location, listing accuracy
Fantastic location with a great pool, however we were not able to use it for 2 days due to a wedding. We were made aware of the wedding a couple of days prior to arrival and were looking forward to witnessing the event, however this was not possible as we were unable to eat at the restaurant or use the pool on the first day due to the festivities.We were accepting of this as we didn't wish to disrupt their happy day, but when we were unable to use the pool the following day as the couple were hosting a pool party for 80 guests we began to feel both cheated and unwelcome. A feeling not helped when the bride confronted us in a rude and aggressive manner, questioning our right to be at the pool on the morning of the party as they thought they had exclusive access.We were offered a meal by way of compensation, and it was lovely, but couldn't make up for 2 days loss of facility use.The house itself was a great space but a little dated and lacking some amenities such as clothes storage, no drawers and not even a wardrobe in one bedroom, this was rectified with a clothes rail on day 2. No wifi for 2 days either, later fixed. Focus has been on the 2 newly built luxury villas, which are gorgeous.This has diverted attention from villa Kata, which I believe is their next project for renovation and could be amazing. I would be hesitant to return untill this happens and would advise checking wedding arrangements.Bale itself is a very pretty village with several good restaurants.
Stayed 7 nights in Jul 2025