Balkaya Holidays

It was very nice stay, Staff were helpful, Rooms were luxurious however a bit soundy easy to hear passers or door shutting. And hotel has waterboy whom comes every morning and supplies free drinking bottle water, he knocks every door in floor and if you forget put don’t disturb sign outside door he is with you…..in room early morning. Why? Breakfast: we all liked breakfast, lots of choices almost perfect however they need a bit work on hot buffet section (ie. Scramble eggs, menemen) and also traditional Turkish olives/feta cheese must have good one otherwise don’t display/offer any. We also had dinner in hotel which is ok, price are good too. Taxi is a bit problematic because they kind a price per person so they should have called hotel’s luxury transport (but it is not as driver came with his little son twice whom sits next to him. Assume he has childcare issues ) rather than taxi. For instance yellow cab 300TL for 4 ppl but hotel’s one for same distance for 4 ppl and 2 suitcase 1200TL So we discovered Metro (underground train) near by and quite happy to use it rest of the stay. Metro beats all Istanbul’s traffic / hot weather and very well air conditioned and much more cheaper. Overall it was good stay, as a Turkish person I want them to be better because they easily can

Great experience from arrival to departure. Staff was very kind, generous and helpful. Room was beautiful with plenty of space for myself and 2 kids. Wish we would have been able to spend more than 1 night there. Location was great as well. Thoroughly enjoyed our time here and would stay here again if in Istanbul in the future.

Everything was perfect, especially the reception manager. He is the best.

The room was clean, spacious and good. Staff was amazing and considerate. Customer service was top notch. All our problems were taken care of. Must try!!

A fantastic hotel located in the old city, near excellent sightseeing spots like the Kariye Mosque. The staff are very helpful and polite. It’s very clean, with large, well-equipped rooms. Overall, it’s a highly recommended place to stay if you’re visiting Istanbul.