Ballantine Hotels

"The staff was very nice and friendly, but the hotel condition was very unclean. The sink in the bathroom did not drain. The toilet was running and making noise all night. The tub didn’t have a plug so we couldn’t even use it for the jets after we paid extra for that room. One of the beds had a fake eyelash in it. There was hair and other trash all over the floor in the bathroom and room. Just can tell they don’t have good housekeepers. Again the staff was really nice and we liked the shuttle service. They just have a lot of updating and cleaning to do. "

"Very convenient to the hospital. Clean property with great staff."

"I ended up having to cancel my trip so I didn't stay there."

"Great place"

"Bed and bathroom were clean, carpet quite dirty. Thin walls and didn't feel like an area where you'd want to be walking outside after dark. Restaurants were relatively close, though, and service at the front desk was great."

"It was quiet and clean with a great breakfast. "

"We aray in billings at least 1-2 weekends a month and thought we would try a new hotel! WILL NOT STAY AGAIN. We were told we would be reimbursed to park in parking garage if the parking lot was full, was not. Found pills in hallway and our room, people we were with had people on roof area looking in their room at 8:00am on sunday morning. Housekeeping was very loud at 7am the next morning banging on doors and yelling. Bathroom was tiny and not sire they use any type of fabric softener towels and sheets were stiff and scratchy. Breakfast in restaurant was good. "

"Worn down hotel. Didn’t feel like it was kept up"

"This is our favorite short-distance vacation spot. Excellent stay as always. Had a bit of a snafu with our parking garage pass, but they fixed it."