Triple Room with Terrace

Reviews of River Street Motel

3 out of 5
River Street Motel
285-287 River Street, Satnavmay require 285 Pac Hwy West, Ballina, NSW

Reviews

8.8

Excellent

Rating 10 - Excellent. 129 out of 283 reviews" "
Rating 8 - Good. 123 out of 283 reviews" "
Rating 6 - Okay. 21 out of 283 reviews" "
Rating 4 - Poor. 7 out of 283 reviews" "
Rating 2 - Terrible. 3 out of 283 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was convenient to city centre and also to other amenities. It was clean and well maintained.
Stayed 1 night in Apr 2024
Response from Nathan on 22 Apr 2024
Thanks so much for the excellent review Nicole and comments about our clean and well maintained motel and great location. We are thrilled that you enjoyed your stay with us so much and hope to see you again soon.

10/10 Excellent

Questa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well laid out room with all the things we needed. Great quality sheets too.
Stayed 1 night in Apr 2024
Response from Nathan on 5 Apr 2024
Thanks so much for the excellent review Questa and comments about our well laid out rooms with great amenities. We are glad that you enjoyed your stay with us and hope to see you again soon.

8/10 Good

Claire

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Nathan on 1 Apr 2024
Thanks Claire!!

10/10 Excellent

Cathy

Travelled with group
Liked: Property conditions & facilities
It was fine
Stayed 1 night in Mar 2024
Response from Nathan on 20 Mar 2024
Thanks Cathy!!

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nathan on 1 Mar 2024
Thanks so much Geoffrey!!

10/10 Excellent

Lynda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property didn't have a 5 star kerb appeal, but then it was a budget price bracket. The room (we had a family room) was a pleasant surprise, it was lovely, plenty of space, comfortable and very clean. We only stayed overnight, easy 5 min walk to the RSL for dinner. Would definitely recommend.
Stayed 1 night in Jan 2024
Response from Nathan on 1 Mar 2024
Thanks so much for the excellent review Lynda and comments about our lovely, comfortable, spacious and very clean rooms. We are glad that you loved our location, enjoyed your stay with us and hope to see you again soon. We appreciate the recommendation.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable!
We had an awesome experience….. after a horror week long camping adventure, it was welcome respite with a clean room, hot shower and comfortable bed. A hidden gem
Stayed 1 night in Jan 2024
Response from Nathan on 1 Mar 2024
Thanks so much for the excellent review Anthony and comments about our clean and comfortable rooms. We are glad that you loved your stay with us and hope to see you again sometime soon.

8/10 Good

Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nathan on 29 Dec 2023
Thanks Aidan, we are glad that you enjoyed your stay with us.

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Nathan on 24 Dec 2023
Thanks Luke!!

10/10 Excellent

Ian

Great
Stayed 1 night in Nov 2023
Response from Nathan on 6 Nov 2023
Thanks so much for the excellent review Ian. We are thrilled that you enjoyed your stay so much and hope to see you again sometime soon.

10/10 Excellent

Jone, Eagle Vale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and big, comfy bed, clean and updated. Checking in was quick and I highly recommend it.
Stayed 1 night in Oct 2023
Response from Nathan on 18 Oct 2023
Thanks so much for the excellent review Jone and lovely comments about our clean, comfy and well sized rooms. We appreciate the high recommendation and look forward to seeing you again next time.

10/10 Excellent

Jess

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little place with very friendly staff! Will definitely stay again.
Stayed 1 night in Oct 2023
Response from Nathan on 9 Oct 2023
Thanks so much Jess for the excellent review Jess and lovely comments about our amazing little motel with friendly staff. We are thrilled that you enjoyed your stay with us so much and hope to see you again soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Nathan on 5 Oct 2023
Thanks

10/10 Excellent

Kayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nathan on 2 Oct 2023
Thanks so much Kayleen!!!

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very clean, very comfortable beds and lovely linen. Over all lovely little motel! :)
Response from Nathan on 27 Sept 2023
Thanks for the lovely review Brittany and comments about our very clean and comfortable rooms. We are thrilled that you enjoyed your stay with us so much and hope to see you again soon.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of the Ballina CBD. Rooms were spacious and clean as always (we've stayed here previously) and the staff were very friendly and helpful. As an added bonus the Chinese Restaurant right next door is fantastic as well.
Stayed 2 nights in Sep 2023
Response from Nathan on 29 Sept 2023
Thanks so much for the excellent review Robert and comments about our clean and spacious rooms, great staff and location. We are thrilled that you enjoyed your stay with us again and hope to see you again soon.

6/10 Okay

Douglas

Liked: Amenities, property conditions & facilities
The only complaint I have is we didn't have a ground floor as l have had 2 knee replacement and my hips aren't too good apart from that we were very happy
Stayed 3 nights in Sep 2023
Response from Nathan on 23 Sept 2023
Thanks for the review Douglas. We are glad that you enjoyed your stay and for future reference, if you request a ground floor room we will normally be able to provide it to you.

4/10 Poor

Helen

Stayed 1 night in Sep 2023
Response from Nathan on 23 Sept 2023
Thanks Helen

8/10 Good

lorraine

Travelled with family, Business traveller
Room was very tidy & plenty of space Good location But close to main road & very noisy in morning with traffic
Stayed 2 nights in Aug 2023
Response from Nathan on 4 Sept 2023
Thanks for the nice review Lorraine and positive comments about our very tidy and spacious rooms and great location. We are glad that you enjoyed your stay with us and hope to see you again sometime.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, parking close to room, in room facilities
Stayed 1 night in Jul 2023
Response from Nathan on 28 Jul 2023
Thanks so much for the excellent review Peter. We are thrilled that you enjoyed your stay with us and hope to see you again sometime soon.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean
Stayed 1 night in Jul 2023
Response from Nathan on 26 Jul 2023
Thanks so much for the excellent review Janice and comments about our very clean rooms and friendly staff. We are thrilled that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Gabrielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really friendly. The rooms were stocked nicely, and even big enough to fit a portable crib for a baby. We really enjoyed our stay there!
Stayed 4 nights in Jul 2023
Response from Nathan on 25 Jul 2023
Thanks so much for the excellent review Gabrielle and lovely comments about our friendly staff and well equipped and large rooms. We are thrilled that you really enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely motel close to Ballina Fair and the river. Very comfortable rooms and friendly staff.
Stayed 1 night in Jul 2023
Response from Nathan on 19 Jul 2023
Thanks so much for the excellent review Susan and comments about our lovely motel, comfortable rooms, friendly staff and great location. We are thrilled that you enjoyed your stay with us so much and hope to see you again soon.

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service
Clean and convenient for passing through on our drive down the coast
Stayed 1 night in Jul 2023
Response from Nathan on 15 Jul 2023
Thanks for the great review Steve and comments about our clean and convenient motel. We are glad that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Carole

Stayed 1 night in Jul 2023
Response from Nathan on 15 Jul 2023
Thanks so much Carole!!!

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Nathan on 6 Jul 2023
Thanks Cameron, we are glad that you enjoyed your stay with us.

10/10 Excellent

Patrizia

Travelled with partner
Liked: Cleanliness, staff & service
The place was clean and spacious and the check in was easy. There was, however, an acrid and unpleasant smell in the bathroom and room which made it extremely uncomfortable to the point that we had to buy a deodoriser and spray the whole room and carpet so it was bearable. Given this, it made the room poor value for what we paid.
Stayed 1 night in Jul 2023
Response from Nathan on 4 Jul 2023
Thanks for the excellent review Patrizia. We appreciate the positive comments about our clen and spacious rooms and good staff. We are glad that you enjoyed your stay with us and hope to see you again sometime.

10/10 Excellent

Gary

Stayed 1 night in May 2023
Response from Nathan on 3 Jun 2023
Thanks so much for the excellent review Gary. We are thrilled that you enjoyed your stay with us so much and hope to see you again soon.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Handy,clean and Owner very personable.
Stayed 1 night in May 2023
Response from Nathan on 21 May 2023
Thanks so much for the excellent review John and lovely comments about our very clean motel, handy location and great staff. We are thrilled that you enjoyed your stay with us so much and hope to see you again sometime soon.

8/10 Good

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2023
Response from Nathan on 8 Jun 2023
Thanks for the review Colin, we are glad that you enjoyed your stay with us.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located
Stayed 1 night in May 2023
Response from Nathan on 16 May 2023
Thanks for the excellent review Joseph! We are glad that you found our location convenient and enjoyed your stay with us. We hope to see you again sometime soon.

10/10 Excellent

Brian

Stayed 1 night in Apr 2023
Response from Nathan on 17 May 2023
Thanks so much Brian! We are threilled that you enjoyed your stay with us so much and hope to see you again soon.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Nathan on 14 May 2023
Thanks so much Rebecca!

8/10 Good

Sue

Stayed 1 night in Apr 2023
Response from Nathan on 8 May 2023
Thanks Sue, we are glad that you enjoyed your stay.

8/10 Good

Naomi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Nathan on 15 Mar 2023
Thanks Naomi, we are glad that you enjoyed your stay.

10/10 Excellent

Racheal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with the motel, very friendly staff and very clean room. Happy to stay there again
Stayed 2 nights in Mar 2023
Response from Nathan on 15 Mar 2023
Thanks so much for the excellent review Racheal and lovely comments about our very clean rooms and friendly staff. We look forward to seeing you again soon.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Nathan on 15 Mar 2023
Thanks so much Emma!!

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. Clean. Quiet.
Well renovated older accommodation. Comfortable. Clean. Quiet.
Stayed 2 nights in Feb 2023
Response from Nathan on 19 Feb 2023
Thanks so much for the excellent review Max and comments about our clean, comfortable, quiet and well renovated rooms. We are thrilled that you enjoyed your stay with us so much and hope to see you again sometime soon.

8/10 Good

Paul

Stayed 1 night in Feb 2023
Response from Nathan on 20 Feb 2023
Thanks Paul, we are glad that you enjoyed your stay with us.

6/10 Okay

Kim

Travelled with family
Liked: Staff & service
Close to amenities
Stayed 1 night in Feb 2023
Response from Nathan on 13 Feb 2023
Thanks Kim

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean renovated rooms. Rooms are of good size. Excellent undercover parking. Staff are very approachable and fair. East flat walk to shops, pubs , rsl club & attractions.
Response from Nathan on 10 Jan 2023
Thanks so much for the excellent review Luke. We appreciate all of the great comments about our clean, large and renovated rooms, staff, parking and location. We are thrilled that you enjoyed your stay with us so much and hope to see you again sometime soon.

8/10 Good

Sally

Stayed 1 night in Dec 2022
Response from Nathan on 22 Dec 2022
Thanks for the review Sally, we are glad that you enjoyed your stay with us.

8/10 Good

DIANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel
A nice comfortable centrally located motel. It has a chinese restaurant next door so no need to go out for a meal. The only negative was being in the front unit so therefore road noise was a bit of a problem. Comfortable bed after driving for many hours.
Stayed 1 night in Dec 2022
Response from Nathan on 6 Dec 2022
Thanks for the great review Dianne and lovely comments about nice and comfortable motel. We are glad that you enjoyed your stay with us and hope to see you again soon.

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and tidy, everything as advertised, safe and friendly.
Stayed 1 night in Nov 2022
Response from Jo on 20 Nov 2022
Thankyou Craig, for your excellent review we appreciate it.Riverside Motel

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean motel
good clean comfy motel being on main road very noisy as you would expect through the day but quietens down in the evening we had a terrace room very good size room with nice comfy furniture out on the terrace would stay here again
Stayed 2 nights in Oct 2022
Response from Nathan on 28 Oct 2022
Thanks for the great review Philip and positive feedback on our clean and comfy, well sized and equipped rooms. We look forward to seeing you again on your next visit.

6/10 Okay

Lorraine

Stayed 1 night in Oct 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night stay,very clean and comfortable. Great value 👏
Stayed 1 night in Sep 2022
Response from Nathan on 28 Sept 2022
Thanks so much for the excellent review Janelle. We appreciate the positive comments about our clean and comfortable rooms and great value for money. We are thrilled that you enjoyed your stay with us so much and hope to see you again soon.

10/10 Excellent

Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Nathan on 27 Sept 2022
Thanks so much Chun for the excellent review score. We are thrilled that you enjoyed your stay with us so much and hope to see you again sometime soon.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are awesome
Stayed 3 nights in Sep 2022
Response from Nathan on 27 Sept 2022
Thanks so much Stephen for the excellent review and comments about our awesome staff. We are thrilled that you enjoyed your stay with us so much and hope to see you again sometime soon.