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Frequently asked questions

Is Heritage Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Heritage Hotel?

As of 6 Jun 2023, prices found for a 1-night stay for 2 adults at Heritage Hotel on 2 Jul 2023 start from €175.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Heritage Hotel?

Check-in is from 3:00 PM - 6:30 AM. Late check-in is available during limited hours.

What time is check-out at Heritage Hotel?

Checkout is at 11 AM.

Where is Heritage Hotel located?

Located in Manhattan, this hotel is within a 5-minute walk of Madison Square Park and Flatiron Building. Empire State Building and Madison Square Garden are also within 15 minutes. 23 St. Station (5th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.




Rating 10 - Excellent. 333 out of 1001 reviews" "
" "10 - Excellent 33%
Rating 8 - Good. 368 out of 1001 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 166 out of 1001 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 69 out of 1001 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 65 out of 1001 reviews" "
" "2 - Terrible 6%




Staff & service




Property conditions & facilities




8/10 Good


Liked: Staff & service
Staff were friendly and helpful. The hotel is in a walking distance to almost anything important.
Stayed 3 nights in May 2023

10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay


Liked: Cleanliness, staff & service
My room was much smaller than the 200sf claimed when I booked it but clean and comfortable. The elevators were tiny and slow. The staff I met were very nice.
Stayed 1 night in May 2023

8/10 Good


Liked: Cleanliness, staff & service
Lovely staff. Not enough power outlets. Remote control on the tv too basic,no channel list available. Room size on the small size. Access to property via 4 steep steps. A ramp would have helped. Reception and building staff really are lovely.One of the building staff even helped me with luggage on departure.Bless him.
Stayed 7 nights in May 2023

4/10 Poor


Disliked: Cleanliness, staff & service, property conditions & facilities
the room was clean but hotel services were really bad. no decent lobby also no kettle in the room
Stayed 1 night in May 2023

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with all NYC hotels they can be noisy. Area around is ok and easy walkable to various landmarks
Stayed 3 nights in Apr 2023

6/10 Okay

Doris, Oldsmar

Liked: Staff & service
Hotel needs updating, no chair in my room, just a stool with a small wood table. The floor was dirty. I had to ask for wash cloths and the employee didn't know what they were and brought hand towels. After some sign language, i got some.
Stayed 6 nights in Apr 2023

6/10 Okay


Liked: Staff & service
Hotel is dated. Thin walls. Only stayed one night, did serve my purpose and price range.
Stayed 1 night in Apr 2023

8/10 Good


Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2023