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Sheraton New York Times Square Hotel

4.0 star property
Travelers step into the energy of Midtown Manhattan where American cuisine awaits for breakfast and free WiFi keeps everyone connected throughout their stay

Choose dates to view prices

Sheraton New York Times Square Hotel is in the heart of NYC, steps from Radio City Music Hall and Broadway theaters. Guests start their day at Hudson Market, shop on-site, or relax in the garden with WiFi. Visitors consistently praise the central location and attentive staff.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is €196
includes taxes & fees
15 Mar - 16 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(265 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

7.6 out of 10
Good
(156 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds

7.4 out of 10
Good
(488 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Double Beds

7.2 out of 10
Good
(199 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

8.0 out of 10
Very good
(52 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View

Premier Room, 2 Double Beds, City View

7.4 out of 10
Good
(29 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Pillow-top bed
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(25 reviews)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Separate bedroom
Premium bedding
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

In the entertainment district, Sheraton New York Times Square Hotel is in Manhattan, a walkable area in New York with good shopping. Broadway and Carnegie Hall are cultural highlights, and travellers looking to shop may want to visit Times Square and 5th Avenue. Lincoln Center and American Museum of Natural History are not to be missed. Guests love the hotel's central location for the sightseeing. It's also convenient for public transportation: 7 Av. Station (E 53rd St.) and 57 St. - 7 Av Station are just steps away. Visit our New York travel guide
Map
811 7th Ave, New York, NY, 10019

What's nearby

  • Broadway Theatre showing signage and a city as well as a small group of people
    Broadway Theatre
    1 min walk - 0.0 km
  • Motion blur effect,Times square with illuminated buildings and advertise on front crowded streets and yellow cabs for transportation tourists,midtown in New York with busy traffic and taxi cars moving
    Broadway
    1 min walk - 0.1 km
  • Rockefeller Center
    Rockefeller Center
    3 min walk - 0.3 km
  • Times Square which includes signage, a city and a high-rise building
    Times Square
    5 min walk - 0.4 km
  • spring landscape in the Central park, New York, USA
    Central Park
    8 min walk - 0.7 km

Getting around

  • 7 Av. Station (E 53rd St.)
    1 min walk
  • Grand Central - 42 St. Station
    18 min walk
  • LaGuardia Airport (LGA)
    37 min drive

Restaurants

  • Shake Shack
    2 min walk
  • Hudson Market
    1 min walk
  • La Grande Boucherie
    2 min walk
  • Famous Original Ray's Pizza
    1 min walk
  • Faces & Names
    2 min walk

About this property

Sheraton New York Times Square Hotel

Upscale hotel near Broadway
A short walk from Rockefeller Center and 5th Avenue, Sheraton New York Times Square Hotel provides a corner/local shop, shopping on-site and a coffee shop/cafe. The on-site American cuisine café, Hudson Market, serves breakfast. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A gift shop, a porter/bellboy and 33 meeting rooms
  • A banquet hall, smoke-free property and wedding services
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 1780 rooms include comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and baths or showers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business centre
  • Conference centre (36,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1,962 buildings
  • 50 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

Is Sheraton New York Times Square Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of 5 Mar 2026, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on 15 Mar 2026 start from €196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton New York Times Square Hotel?

Self-parking is available for USD 75 per day.

What time is check-in at Sheraton New York Times Square Hotel?

Check-in start time: 4 PM; check-in end time: anytime.

What time is check-out at Sheraton New York Times Square Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Sheraton New York Times Square Hotel located?

Located in Manhattan, this hotel is steps away from Broadway Theatre and Broadway. Rockefeller Center and Times Square are also within 5 minutes. 7 Av. Station (E 53rd St.) is only a 2-minute walk and 57 St. - 7 Av Station is 2 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton New York Times Square Hotel Reviews

7.4

Good

7.8

Cleanliness

10

Location

7.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2600 out of 7095 reviews
Rating 8 - Good. 1564 out of 7095 reviews
Rating 6 - Okay. 1305 out of 7095 reviews
Rating 4 - Poor. 777 out of 7095 reviews
Rating 2 - Terrible. 849 out of 7095 reviews

Reviews

6/10 Okay

Guillermo

Liked: Cleanliness
The room was decent. The staff was friendly. But the line was long and the worst part of it all was the elevators. Unreliable at best.
Stayed 4 nights in Feb 2026

8/10 Good

Yureisy

Liked: Cleanliness, amenities, property conditions & facilities
Very good location. Close to Central Park, Times Squares and Metro stations. If you arrive early they have luggage storage for a fee. Staff is very friendly y courteous. The rooms need some updates, but it was very cleaned.
Stayed 5 nights in Feb 2026

4/10 Poor

Navjot

Disliked: Amenities
The rooms are not updated, so dusty. The washrooms are not renovated. Only the lobby is nice and the washrooms in the lobby. We had to get a new room since we found bugs on our pillows.. they charge $35 a day USD that you have to use and two out of the four days we lost the money because we never got to use it and this was not explained at check-in. Although the staff was accommodating, and the location was very good, there’s a lot of changes that need to be made.
Stayed 3 nights in Feb 2026

8/10 Good

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great location
Stayed 2 nights in Feb 2026

8/10 Good

Alana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing location near everything, clean rooms and well priced.
Stayed 3 nights in Feb 2026

10/10 Excellent

Lazaro Yasmany

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and bests location, high recommended
Stayed 3 nights in Feb 2026

8/10 Good

Sheri

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean with friendly staff.
Stayed 4 nights in Feb 2026

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
This was by far the best trip we’ve ever taken! Flights were great, hotel was great, NYC was amazing and the personal driver Indie was the BEST!!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Scylla

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, room was clean and spacious for New York. Being on a high floor meant waiting for the elevator so plan extra time for that.
Stayed 3 nights in Feb 2026

8/10 Good

Lorraine

Excellent location and staff. Lifts let it down as always have to wait long periods which was annoying
Stayed 3 nights in Feb 2026

2/10 Terrible

Katrina

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff were amazing but the elevators in this hotel are enough for me to never stay there again. It’s a system where you select your floor on a keypad and it queues you to a specific elevator. Sounds like an efficient process until you realize you’re going to wait 20+ minutes to get on that specific elevator. The worst was when we were leaving from the 42nd floor. Every elevator that finally stopped was packed from picking up people on floors above that we couldn’t get on with our luggage. So if you don’t get on, you have to start your queue again. We were going to miss our flight after waiting over a half hour so a kind housekeeping staff working on our floor let us go down a service elevator to try and help us. Waiting for elevators took so much time away from our trip. I’ll never do that again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gisel

Liked: Cleanliness, amenities, property conditions & facilities
Room always left super clean. Great hotel to stay at down the street from Times Square.
Stayed 4 nights in Nov 2025

8/10 Good

Lisa

Liked: Cleanliness
Beds were comfortable, rooms were clean. Only issue was limited elevators working creating a lot of bottlenecks and long wait times.
Stayed 4 nights in Feb 2026

8/10 Good

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, had to switch rooms because of a broken tv but was quick to fix. The pillows were quite squishy and soft but the hotel was close to Times Square and had great accessibility.
Stayed 2 nights in Feb 2026

8/10 Good

Mario A

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, room was cold and took most the night to warm up but it was freezing outside and the large windows probably didn't help. Bed were a bit tall but once you were able to climb into them they were very comfortable. It was an overall great stay, we would come back.
Stayed 3 nights in Feb 2026

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and the elevators were easily accessible. They have the options to store the bags $6/day which was very helpful before and after check in. It is located close to time square so we were able to walk there. The only con I would say is that the front desk staff had attitude when asked questions and were rude at times. Other than that, great place!
Stayed 4 nights in Feb 2026

8/10 Good

Roberto Gonzalez

Liked: Cleanliness, amenities, property conditions & facilities
the location was so good, the employees were so nice, i would definetly stay there again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Geralyn

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Nice room and great location for seeing a Broadway show
Stayed 1 night in Feb 2026

10/10 Excellent

Adila

Liked: Cleanliness, amenities, property conditions & facilities
Staff were really nice! Great Amenities, even got free products:)
Stayed 2 nights in Feb 2026

10/10 Excellent

Heans Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Yes! Indeed, that was a great stay at Sheraton NY Times Square. The hotel is closed to most of the attractions, the quality of service is middle-high level, we feel important but enough to be ourselves. The gym was extraordinary and the coffee shop amezing. Clean and super secure space, we feel at home, and the people who work there are honest, sincere, and smile. Thank you, and thank you again. We passed unforgettable days at New York.
Stayed 6 nights in Feb 2026

6/10 Okay

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
I had 2 reservations for one night each. This seemed overly complicated compared to my experience with this situation I've encountered before.
Stayed 1 night in Feb 2026

6/10 Okay

Cindy

Disliked: Cleanliness, amenities, property conditions & facilities
Elevators took long and most were out of service or packed. The rooms were not kept up well. The beds were made and all but the walls were dirty and banged up. The rooms are also smaller than they appear, and the beds are full size not queen. Very crowded, very busy.
Stayed 3 nights in Feb 2026

2/10 Terrible

Dondra

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, old, elevators don’t work. 45 min to check in. Restaurant closed. Cold in lobby. Room heater didn’t work. Water didn’t get hot. No shower cap, no water in room. Had to go get it which I tried and was closed. Charged a resort fee of 37 dollars for hi h they didn’t say. There should be notice or don’t charge. I will tell everyone not to go there. Ever
Stayed 2 nights in Feb 2026

6/10 Okay

Kevin Gordon

Liked: Cleanliness, amenities, property conditions & facilities
The elevators were constantly a problem the week we went. The day we left we had to go down to the lower level and he redirected to another elevator/stair system to even get into the lobby. Half of the time the elevators wouldn’t even come, we would request our floor and it would say cannot allocate lift. We were directed to the staff elevators for half our stay because it would take well over 20 minutes to even get an elevator to bring us to our floor. Upon check in the staff did not explain the cost or the nightly $35 cost of food/entertainment that if we didn’t use it we would lose out on the fee anyways. The cleaning staff was amazing and our room was always tidied quickly and towels were always provided. The main problem was the elevators this week.
Stayed 5 nights in Feb 2026

10/10 Excellent

Daisy Brisseid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Besides the unknown and unwanted daily resort fee or whatever it was a great location for me and my sister. Subway is around the corner and staff is friendly!
Stayed 4 nights in Nov 2025