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Sheraton New York Times Square Hotel

Photo gallery for Sheraton New York Times Square Hotel

Featured image
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Sheraton New York Times Square Hotel

Sheraton New York Times Square Hotel

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
811 7th Ave, New York, NY, 10019

Explore the area

  • Popular LocationTimes Square5 min walk
  • Popular LocationBroadway7 min walk
  • Popular LocationCentral Park9 min walk
  • AirportNew York, NY (LGA-LaGuardia)13 min drive

Choose dates to view prices

About this area

New York

In the city centre, Sheraton New York Times Square Hotel is in Midtown, a neighbourhood in New York with good shopping. Central Park Zoo and American Museum of Natural History are local attractions and those in the mood for shopping can visit Times Square and 5th Avenue. Looking to enjoy an event or a game while in town? See what's happening at Madison Square Garden or Citi Field. Discover the area's water adventures with kayaking, scuba diving and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: 7 Av. Station (E 53rd St.) is just steps away and 50 St. Station (Broadway) is 3 minutes on foot.

What's nearby

  • Times Square - 5 min walk
  • Museum of Modern Art - 7 min walk
  • Broadway - 7 min walk
  • Rockefeller Center - 8 min walk
  • Central Park - 9 min walk

Getting around

  • Grand Central - 42 St. Station - 2 min drive
  • 7 Av. Station (E 53rd St.) - 1 min walk
  • LaGuardia Airport (LGA) - 13 min drive

Restaurants

  • Where to eat
  • Hudson Market – Café offering American cuisine. Serves breakfast and lunch daily.
  • Starbucks - Library Bar – Café with a bar offering American cuisine. Serves breakfast, lunch and dinner daily.

About this property

Sheraton New York Times Square Hotel

4-star New York hotel in Midtown with restaurant
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli and a conference centre are on-site. All 1780 rooms feature thoughtful touches such as pillow menus and bathrobes, plus WiFi and flat-screen TVs with cable channels. Other amenities available to guests include minibars, room service and coffee makers.
Sheraton New York Times Square Hotel offers 1780 forms of accommodation with minibars and a safe. A pillow menu is available. 39-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 65 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 44.60 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • German
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference centre (22534 square feet of space)
  • Meeting rooms 39

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 39-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Dogs welcome
1 per room (up to 40 lbs/18 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD30 per accommodation, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 44.60 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Self-parking fee: USD 65 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay; cash is not accepted

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 1069 out of 2433 reviews
5 - Excellent 44%
Rating 4 - Good. 775 out of 2433 reviews
4 - Good 32%
Rating 3 - Okay. 329 out of 2433 reviews
3 - Okay 14%
Rating 2 - Poor. 138 out of 2433 reviews
2 - Poor 6%
Rating 1 - Terrible. 122 out of 2433 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, easy to find and park.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and really friendly. The room we had was clean and spacious.
Stayed 3 nights in Oct 2021

1/5 Terrible

Travelled with family and small children
Disliked: Staff & service
From the fist day I arrived I was very disappointed, they let some of my friends do my checkin which I think is absolutely not ok. The reception handed all the room keys to them so when I arrived and try to do my check in they were already in my room. Absolutely no fair. I was traveling with my two kids and had a reservation for two bed room they gave me one bed. Super disappointed!!
Stayed 3 nights in Oct 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities
Rooms were clean, a little smaller than I imagined for the price. Also a little outdated. But overall was functional, and great access to the many different shops, dining, and venue excursions.
Stayed 2 nights in Oct 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I do not like about this property is the destination fee. We never use room service so we try to just find a time to burn 90 dollars of free food by the end of the trip.....I am not sure the purpose of this!!!!
Stayed 3 nights in Oct 2021