Ballston Lake Hotel Guide - Hotels with Pool in Ballston Lake, New York

"Overall, the place was nice, but my experience was disappointing. I went on a Monday and several amenities weren’t available—the hot tub was closed, the shuttle wasn’t running, and the club was closed. The pool wasn’t heated, so it was too cold to enjoy, and even the fire pit was off. For the price, I expected more to be available. It felt like there wasn’t much to do, which was frustrating"

"Rude staff, outdated room with heat that did not work/too hot, rust in bathtub, tiny shower and bathroom so small you had to shut the door before you could use toilet."

"Staff would not provide hard copy of receipt for my stay per my request."

"We had a terrible stay. We were given a room that was either occupied or not turned over. When we entered, the beds were unmade, food in the garbage, cups on the counter. The front desk gave us a new room. The new room had a terrible odor but we decided to stay. In the middle of the night someone was trying to enter our room, opening our door. I had the inner safety lock so they could not come in. When I spoke with the manager he told me no one could come in without a key. I feel like there was an error and I was unhappy with the resolution. They offered me extra Marriott points, however given the lack of safety while traveling alone with my daughter I expected more. I was very disappointed. "

"everything was perfect"

"Great for a single traveler- clean and surprisingly quiet considering it’s by the airport and had ongoing renovations during the day. Friendly, courteous and helpful staff. Would stay here again."

"Overall the hotel was beautiful. Had a restaurant on site and an indoor pool which was warm. We paid for the room with the jetted tub and it was broken. We told the desk about it and after some back and forth they gave us a new room with a working one. Then my in laws checked in and they also got a room with a broken tub. Again there was pushback but eventually we got them another room as well. "

"No Hot Water in the shower, the Body Wash dispenser was empty"

"We loved the indoor courtyard areas in this hotel! We also enjoyed our meal at the restaurant. "