Deluxe Suite, 2 Bedrooms | View from room
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Reviews of The Journey Hotel

3 out of 5
The Journey Hotel
345/65 Soi Ngamwongwan 47, Yaek 44, Thung Song Hong, Laksi, Bangkok, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 213 reviews" "
Rating 8 - Good. 75 out of 213 reviews" "
Rating 6 - Okay. 16 out of 213 reviews" "
Rating 4 - Poor. 6 out of 213 reviews" "
Rating 2 - Terrible. 2 out of 213 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Stayed 1 night in Jan 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good as always.
Stayed 8 nights in Dec 2023

10/10 Excellent

Don

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here many times, the rooms are excellent especially the two bedroom with bunk beds for kids. Restaurant downstairs as well as circle k nearby and burger place among others. Great location covered parking
Stayed 7 nights in Dec 2023

10/10 Excellent

VINCENT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 9 nights in Nov 2023

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived at the property at 1:15 and attempted to check in. The staff was not friendly and told us to come back at 2 to check in. We asked if we could give our information now, get all the paperwork ready and return in 45 minutes to just get a key to go up to our room. The one girl was rude and said no, another just glared at us. The third girl with glasses was nice trying to make up for the what appeared to be senior staff being rude to us. So, we walked around for 45 min, returned, did the check in process and was never greeted with a smile. The beds were hard. If you like them hard, it's for you. The maid staff was excellent and very nice. The family room 2 bedrrom was spacious and accommodating. 3 air conditioners with 2 remotes. The remotes were compatible with the AC units so it worked to. The gym used to have 2 good treadmills. Now, there were 2 cheap elliptical machines, but one did not work because it needed a new battery to run the cheap display. Overall, it was a low cost, pretty good stay except for 2 of the staff that were not friendly to us our entire stay. Not sure why, but some old fashioned welcome hospitality and a smile would have upped my rating to 4 out of 5.
Stayed 3 nights in Nov 2023

10/10 Excellent

Benjamas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place nice room good staff make you like home 😉
Stayed 1 night in May 2023

10/10 Excellent

Satanan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023

10/10 Excellent

Matia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Kyle

Liked: Staff & service, amenities, property conditions & facilities

8/10 Good

Geoffrey

10/10 Excellent

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10/10 Excellent

Pimwipa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good

10/10 Excellent

Abu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service but far way from BKK Town over hours by car
Stayed 4 nights in Nov 2022

10/10 Excellent

jaimie

Stayed 1 night in Aug 2022

10/10 Excellent

Khanittha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient transportation, clean rooms and complete facilities in the room. have parking lot.
Stayed 1 night in Aug 2022

10/10 Excellent

Catherine, Tiburon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel near the Don Muang airport. We arrived very late and had no problem checking in or finding our room. We took a cab from the taxi room at the airport. The person who assigns the taxi wrote down the address but then our driver put it in his phone so he had no problem finding the hotel. There are two small buildings, enter the one on the left as you are looking at it. The hotel is newer, extremely clean and quaint. We felt like we walked into an Ikea showroom. Our room had a mini kitchen and two bedrooms small living room. Nicely decorated breakfast room. The location is in an office park type area but on a side street across from apartments. There is a big golf course and club adjacent. It took about 20 min there and back due to train construction. The cost was about $6 for the cab. Great hotel near the airport.
Stayed 1 night in Jul 2022

8/10 Good

mario

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet clean place. There was two entry and the one before the water fountain was the one we had to go to but otherwise it was not too bad to get to once you found your way to the hotel.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Very clean and comfortable. Family suite was spacious and would work well even for long stays.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy transportation from the airport. Clean and good environment.
Stayed 2 nights in Jan 2020

10/10 Excellent

Kassinn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

JEFF

Travelled with family
Liked: Room comfort
Good, but quality starting to go down
Nice newer property, but already signs of wear in the rooms. Many need a new paint job inside. Beds are pretty comfortable, air condition worked fine.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for family, very quiet & close to the airport
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A longtime favorite
Love it here! Super convenient and quiet! While it takes about 20 minutes from DMK airport due to roadworks, the trip to DMK is less than 10 minutes!
Stayed 1 night in Sep 2019

10/10 Excellent

Thiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very good . I always stay there. Rooms nice and clean.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We arrived after midnight flight only to be told that our family room was “accidentally” given to some one esle. They split our family up into two rooms located in different buildings. Refused to compensate. Would never stay again at this hotel.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious however is far away from downtown.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very good like always. I will come back to the hotel again.
Stayed 1 night in May 2019

8/10 Good

Napachkorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money but hard to get there
(Family of 4) We were thinking it doesn't worse to pay the high price of Amari hotel for just a "stay and fly" and selected that hotel because of good reviews and close location from DMK airport. Bad news first: this place is so hard to find for taxi drivers. 3 experiences to get to the Journey hotel from DMK airport and always such a hassle, taxi driver trying to get more money than originally announced, last driver even scaring... (can't put that on the hotel's fault though). Anyway, make sure to get the exact location of the hotel and download the google map to use it offline. That being said, staff is friendly and can speak English. The check-in/out is done in less than 5 min. They have very early shuttle bus to airport (not from airport). Also, it seems that the area has some good bars which I haven't tried due to lack of time. Room is cleaned, quite new but no amenities.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Cheap stopover, hard to find the location
Got to pay higher taxi fee than initially announced because the taxi driver couldn’t find the place. And I must say, it’s really in the middle of nowhere... But staff is friendly and the room was large enough for 4. No amenities, nothing fancy but cheap.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Everything was good. Short overnight stay between flights at DMK. Would stay again.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
I really enjoyed my stay at Rainboots Guesthouse. We only stayed one evening - in order to catch a flight at Incheon (it’s a perfect location from the airport) but it was perfect for our needs. The only comment I have is that on the website it stated having an 11am check-out time but the owner said it was 10:30am. That was a bit of a hassle but that’s all.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. The room is like a little apartment. The staff are very friendly. Would stay again.
Stayed 4 nights in Jan 2019
Response from Sales and Reservation Department on 19 Feb 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Sales and Reservation Department on 19 Feb 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

NG SER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A worth staying hotel for the rate paid.
Stayed 1 night in Jan 2019
Response from Sales and Reservation Department on 19 Feb 2019
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very quiet room in a back street of northern Bangkok. Hotel offers morning transfers to Don maung airport for 100 bhat. A good place for a quick stop over. Room basic but bed comfortable. Only downside was a slightly noisy full size fridge in the main room which I switched off.
Stayed 1 night in Dec 2018
Response from Sales and Reservation Department on 20 Dec 2018
Dear Valued Guest, Thank you so much for sharing your positive feedback online. We are glad to know that you had a great time with us. Thank you for staying at The Journey Hotel and hope to see you again on your next visit to Bangkok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
affordable basic luxury hotel. Cleanliness5/5. Has good canteen, if u are a vegetarian then options are limited
Stayed 2 nights in Nov 2018
Response from Sales and Reservation Department on 4 Dec 2018
Dear Valued Guest, Thank you very much for sharing your positive feedback online. We are delighted to know that you had a good experience with us. Hope to see you again on your next visit.

10/10 Excellent

Busko, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night before catching a flight from Don Muang. Clean and comfortable room, helpful staff.
Stayed 1 night in Nov 2018
Response from Sales and Reservation Department on 4 Dec 2018
Dear Busko, Thank you for staying with us. We are glad to hear that you had a wondeful stay at The Journey Hotel. We are hoping to see you again on your next trip in Bangkok.

10/10 Excellent

Wilter, Guam

Liked: Staff & service, property conditions & facilities, room comfort
Great service & had a great experience. Would definitely stay there again when I go to Thailand.
Stayed 6 nights in Nov 2018
Response from Sales and Reservation Department on 4 Dec 2018
Dear Wilter, Thank you very much for your positive feedback. We are glad to know that you had a wonderful experience while staying with us. See you on your next trip to Thailand.

8/10 Good

Rita

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018
Response from Sales and Reservation Department on 21 Sept 2018
Dear Guest, Thank you so much for taking the time to review our property, your comments are very much appreciated. We are delighted to know that you are satisfied with our service. We are so excited to see you again on your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cozy place for short stay
A good place for s single night stay for transportation reason. Th staff is helpful and caring.
Stayed 1 night in Sep 2018
Response from Sales and Reservation Department on 11 Sept 2018
Dear Guest, Thank you for staying at The Journey Hotel! We are so happy to know that you enjoyed your stay with us. We look forward to seeing you on your next trip to Bangkok.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Reservaion Department on 7 Aug 2018
Thank you for your feedback. We hope to serve you again in the future.

10/10 Excellent

Krisadakorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from admin team on 5 Jul 2018
Thank you for your feedback. We hope to serve you again in the future.

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently clean and comfortable
This is my third stay at The Journey as I frequently have business in this area. I have found the hotel to be consistently clean and comfortable and at an excellent rate! I recommend it without hesitation.
Stayed 2 nights in Jun 2018
Response from The Journey Hotel on 9 Jun 2018
We are glad that you enjoyed your stay with us for the third time. We at The Journey Hotel always work hard to give the best service and to satisfy our guests. Thank you so much for the recommendation and we'll see you again on your next visit.

8/10 Good

Chanin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from admin team on 23 May 2018
Thank you for give us the good score.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
basic very clean room near the airport.
Good deal. No frills. Simple and clean. Best option for needing something quick by the airport. Only downside is poor wifi, no one at the front desk to answer at night. Shuttle offered in the morning from 4am -7am for $100baht per person. There are some bars and eateries available late night that are walkable.
Stayed 1 night in Mar 2018
Response from admin team on 2 Jul 2018
Good deal. No frills. Simple and clean. Best option for needing something quick by the airport. Only downside is poor wifi, no one at the front desk to answer at night. Shuttle offered in the morning from 4am -7am for $100baht per person. There are some bars and eateries available late night that are walkable.

10/10 Excellent

John, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to DMK Airport. Room was very clean and modern. The staff was very nice and helpful. I would highly recommend this hotel. Great deal for the price.
Stayed 1 night in Mar 2018