Kalamazoo Hotel Guide - Bank Street Farmer's Market hotels in Kalamazoo, United States of America.

"Staff was rude"

"T"

"The staff at Home2 Suites were the highlight of my stay! The kitchen team is incredibly kind, and the front desk was honest and helpful throughout. I love that breakfast is included, though adding a cold brew option would be a great touch. I’d also recommend providing a list of local pet boarding/daycare options and clearer instructions for the dual hot water/coffee machines. However, the experience at the connected Hilton was quite different. The atmosphere felt negative, and I found the front desk staff there to be judgmental and rude based on my attire. Additionally, their $15 pricing for a small margarita felt excessive, and they should ensure their "Happy Hour" signage is removed when it isn't active to avoid misleading guests. Note for future guests: The parking situation is confusing. It isn't clear that you should pull off on the side street to check in and drop off luggage before moving your car to the parking ramp across the street. There needs to better signage to have clear directions."

"The room was dirty. The floors, the walls, the bathroom all dirty. There was stink bugs in the rooms. The only reason we didn’t leave and just drive home was because of the severe weather. The pool was also dirty and appeared very cloudy. "

"It's quite "

"Loved everything about our stay: clean rooms, reliable wifi, great breakfast options, pleasant staff and quiet nights. We were there for a convention (and the Air Zoo) and we'll definitely be coming back. Highly recommend to anyone visiting the area!"

"The staff I interacted with were wonderful. It feels unfair to comment on the hotels condition with the renovations in progress, though my room was nice."

"Great hotel - good location. Breakfast very average."

"Only good thing about this place was the female staff. I should have checked the rating and description better before I booked it. Room smells, towel very very dirty with stains, no hair dryer rentals, and u less youg et the superior room, you do not get a fridge and a microwave. "