Galashiels Hotel Guide - Bank Street Gardens hotels in Galashiels, United Kingdom.

"Repeated menu a disappointment. "

"Room very nice clean staff friendly "

"Location is fantastic! Staff is extremely friendly and accommodating. Rooms are clean, modern, quiet, and beds are comfortable. Great experience!"

"This is without a doubt the best hotel I have stayed at in my entire life. The level of customer service is second to none. The rooms are exceptional, the grounds are immaculate, the spa is beautiful, the outdoor pool is heated to a toasty 32C according to my watch. What an incredible stay. I find it really hard to find any faults. If I had to pick one fault. We had an 8:45pm dining time at Charlies on a Sunday night and I will admit that dinner took absolutely AGES! I think the poor staff were run off their feet and you could see how stressed out they were. The food was absolutely delicious. We did have one slightly pickier eater who would have loved a simple steak but there was none on the menu. I loved the food however. The clay pidgeon shooting experience was booked through the hotel and the man who took us was such a gentleman. We paid £120 for the experience and he was happy to share the shots between our group. I would absolutely do this again when we return. The golf course was immaculate and beautiful and everyone I had an encounter with was lovely. Even the local members on the course were happy to chat. We can't wait to return again in the summer."

"clean room and friendly helpful staff "

"In general, this hotel had a very friendly atmosphere. The beds were comfortable, the bathrooms were kept very clean, and the front desk staff was wonderful and welcoming. They opened the restaurant after renovations the day before we arrived, so we got to enjoy it on day 2. The staff was organized, friendly, helpful, and the breakfast was delicious! They had a good knowledge of what was gluten free, and had gluten free toast available for me each day that we were there. Tom, the restaurant coordinator, was especially friendly and accommodating. We would definitely stay here again!"

"Perfect location, nice and clean, quiet, decent breakfast"

"Staff very welcoming.Hotel clean and well presented. Breakfast was lovely and lots of choice. Freshly cook was omelette delicious. Enjoy our stay."

"Good sized room, we were surprised how roomy it was, place was clean but there is room for improvement. Breakfast was ok nothing special just avarage. Paying extra for parking on the top is ridiculous especially the rate they charging. Overall We would stay again: good facilities like spa and pool, lovely bar and nice staff."