Vihren Palace Ski & Spa Resort

3.5 star property
Travelers hit the slopes from this Old Town Bansko resort, then return for massages at the spa while kids head to the playground

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Vihren Palace Ski & Spa Resort offers a complete mountain experience in Old Town Bansko. Guests book massages and manicures at the spa, children play in the arcade and playground, and everyone enjoys the two pools. A convenient ski shuttle connects visitors to nearby slopes.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Gym
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About this property

Vihren Palace Ski & Spa Resort

  • Family-friendly hotel
  • You can look forward to a terrace, a garden and a playground at Vihren Palace Ski & Spa Resort. Hit the slopes at this hotel, offering ski-in/ski-out access, a ski shuttle and ski storage. Treat yourself to a facial, a massage or a manicure/pedicure at the on-site spa. In addition to a hair salon and an arcade/games room, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool, along with sunloungers
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and a 24-hour front desk
    • Barbecues, a front desk safe and tour/ticket information
    • A billiards/pool table, massage treatment rooms and luggage storage
  • Room features
  • All 145 rooms boast comforts such as 24-hour room service and separate sitting areas, as well as perks such as free WiFi and bathrobes.
  • More amenities include:
    • Baths or showers, free toiletries and hairdryers
    • Flat-screen TVs with satellite channels
    • Balconies, separate sitting areas and kitchenettes

Similar properties

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.77 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 12 per day
  • Extended parking fee: EUR 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Vihren Palace Ski & Spa Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Vihren Palace Ski & Spa Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vihren Palace Ski & Spa Resort?

Self-parking is available for EUR 12 per day. Extended parking is available for EUR 8 per day.

What time is check-in at Vihren Palace Ski & Spa Resort?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Vihren Palace Ski & Spa Resort?

Checkout is at 1 PM.

Does Vihren Palace Ski & Spa Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle, one-way fee applies.

Where is Vihren Palace Ski & Spa Resort located?

Set amidst the mountains, this ski-in/ski-out hotel in Bansko, is within a 5-minute walk of Vihren, Bansko Ski Resort and Bansko Gondola Lift. SkiBansko by Traventuria and Paisii Hilendarski Historical Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

9.0

Cleanliness

10

Location

7.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 1 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
1. There is no free parking. The hotel charges for park the guests cars, more than any public parking on area. 2. The S. P. A. is poor. Virtualy no exist. There is a pool with standard warm water, and a little jacuzzi up to 4 people. Not hot pool water. There is a little turkish hammam, but is for private use. And are 2 little saunas: one wet and one dry that are O. K. Also a bath with very cold water. Thats all. 3. The gym is O. K. 4.We asked for second key to our room. The receptionist said that she cannot give. This is the policy. Next day, another receptionist, same issue. She gave us a new key whitout any problem.
Stayed 7 nights in Mar 2019
Verified

8/10 Good

yosef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019