Rooftop terrace

Reviews of Hotel Bagues, a Small Luxury Hotels of the World

5 out of 5

Reviews

9.4

Exceptional

Rating 10 - Excellent. 456 out of 622 reviews" "
Rating 8 - Good. 124 out of 622 reviews" "
Rating 6 - Okay. 22 out of 622 reviews" "
Rating 4 - Poor. 12 out of 622 reviews" "
Rating 2 - Terrible. 8 out of 622 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hagen

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the middle of La Rambla near the market. Excellent breakfast. Well appointed rooms with comfortable beds and pillows.
Stayed 2 nights in Apr 2024
Response from Greg Behn, General Manager on 1 May 2024
Dear Tom,We thank you for your kind review.It is wonderful to hear that you enjoyed our central location right in the heart of La Rambla, close to the market and the many attractions Barcelona has to offer.The team at Bagués takes great pride in serving a delightful breakfast, and we are thrilled that you found it to be excellent. Knowing that our guests start their day with a satisfying meal is truly rewarding for us.We are equally pleased that the comfort and amenities of our rooms met your expectations, providing a restful and enjoyable stay. Our commitment to cleanliness and service is unwavering, and your commendation of the hotel's condition and amenities reaffirms our dedication to excellence. Rest assured, our staff will continue to provide the highest standard of service to all our esteemed guests.Once again, thank you for your kind words and for choosing Hotel Bagués. We hope your memories of your stay with us will bring you back in the not-so-distant future.We all look forward to the pleasure of seeing you again in the future. Kind regards,Greg Behn, General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, wonderful room, clubby feel, great staff!
Stayed 3 nights in Apr 2024
Response from Greg Behn, General Manager on 1 May 2024
Dear Michael,Thank you for sharing your kind review.It's heartwarming to know that the room, with its unique ambiance and our dedicated staff, contributed to a wonderful experience. Your recognition of the cleanliness and condition of our hotel, along with the room amenities, is greatly appreciated by all of us at Bagués. Rest assured that we will continue to uphold the high standards that you enjoyed during your stay.We are also delighted that you found our location to be ideal for your needs, allowing you to enjoy the best of Barcelona with ease. It is our pleasure to create a memorable stay for our valued guests, and your kind words inspire us to keep delivering exceptional service.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was awesome. In particular Augustine and Rosanne (sorry if I got the names or spellings wrong.) were exceptionally helpful with recommendations for restaurants, places to visit and directing me me to a good nearby gym - The Holmes Place. The doorman was incredibly kind and welcoming. It was a nice touch with the bottle of champagne brought to our room and I loved the candy in the front lobby. Also, a great move to include the mini bar at no extra charge. You'd be surprised the positive impression doing such a nice gesture on your part wins acolades with guests. I will definitely be back to the Hotel Bagues with my wife in the next year or two. Wonderful experience.
Stayed 3 nights in Apr 2024
Response from Greg Behn, General Manager on 15 Apr 2024
Dear Dan,Thank you for positively reviewing your visit.We are overjoyed to hear that you found our front desk team, particularly Augustine and Rosanne, to be helpful and that their recommendations enhanced your stay. Our partnership with The Holmes Place gym is just one of the many tailored services we offer to ensure our guests have access to the best facilities during their visit.The thoughtful details, like the complimentary bottle of champagne and the sweet treats in our lobby, are a hallmark of the refined experience we strive to provide. We're delighted these gestures left a lasting positive impression on you.It is heartening to know that you plan to return with your wife; we eagerly await the opportunity to welcome you both back for another magnificent experience. We take great pride in our commitment to cleanliness, service excellence, and providing luxurious room amenities, so it is gratifying to see these efforts reflected in your feedback.We all look forward to the pleasure of seeing you again in the future. Kind regards,Greg Behn, General Manager

10/10 Excellent

Dalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very beautiful, clean, room was comfortable and in a very walkable, central location close to the old center. The staff was very friendly and helpful.
Stayed 1 night in Jan 2024
Response from Greg Behn, General Manager on 9 Feb 2024
Dear Dalia,Please accept our thanks for your kind review regarding your stay.We're thrilled to hear that the beauty and cleanliness of our establishment met your expectations and that you found the comfort of our rooms to your satisfaction. It's wonderful to know our central location was convenient for exploring the vibrant surroundings. Our team takes great pride in offering friendly and helpful service, and we are glad you felt well taken care of during your stay.We look forward to seeing you again soon.All the best,Greg Behn, General Manager

10/10 Excellent

Salvador, Rahway

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent!
Stayed 4 nights in Jan 2024
Response from Greg Behn, Directeur général on 6 Feb 2024
Cher Salvador,Merci de nous faire part de votre retour d’expérience positif.Nous sommes heureux de lire que notre hôtel a répondu à toutes vos attentes.La satisfaction de nos clients est notre plus grande source de motivation.Au plaisir de vous recevoir à nouveau,Greg Behn, Directeur général

10/10 Excellent

Dale

Stayed 2 nights in Jan 2024
Response from Greg Behn, General Manager on 13 Jan 2024
Dear Dale,Thank you for this great rating.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back to our hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

6/10 Okay

Daniel, Austin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We got an interior room with a tiny window overlooking the interior stairwell. Not a 5-star hotel by any means. On the day of our departure, the elevators did not work, and we had to carry our bags down. The hotel has no restaurant. If you can get a room for 100 euros, it's a good option, otherwise, there are better alternatives in the area.
Stayed 4 nights in Jan 2024
Response from Greg Behn, General Manager on 13 Jan 2024
Dear Daniel,Thank you for your feedback on your stay.We are pleased to hear that you found the room cleanliness and service to meet your expectations.However, we regret to hear about your dissatisfaction with the room view and the elevator issue. We would like to remind you that our Superior rooms have different settings and views. You can always ask our front desk team to see another room if the one assigned does not suit you. We do have two lifts available for guest use, and although rare occurrences may cause temporary disruptions, we strive to resolve such issues promptly to minimise any inconvenience to our guests.Furthermore, we would like to clarify that our hotel does offer a restaurant, El Regulador, which is the perfect place to enjoy views of Barcelona’s legendary and vibrant Las Ramblas through the restaurant’s floor-to-ceiling windows.We hope that we have the pleasure of seeing you again in the future. Best regards,Greg Behn, General Manager

10/10 Excellent

michael

Stayed 1 night in Jan 2024
Response from Greg Behn, General Manager on 31 Jan 2024
Dear Michael,Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Dr Jagdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Greg Behn, Director general on 6 Feb 2024
Estimado Dr. Jagdeep,Apreciamos su excelente valoración.Es con gran satisfacción que le agradecemos la inmejorable apreciación que nos ha otorgado y permite comprobemos que disfrutó de una magnífica experiencia con nosotros. Ha sido un placer hospedarle, gracias por elegirnos.Esperamos su visita en una próxima oportunidad. Le enviamos un saludo muy cordial,Greg Behn, Director general

10/10 Excellent

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One more star for the experience!
The service is very nice. Hotel is close to subway. Room is very clean and tidy. Decoration is beautiful. Free Wi-Fi. They provide luggage register service after checkout. Will book again next time and highly recommend.
Stayed 1 night in Dec 2023
Response from Greg Behn, General Manager on 9 Dec 2023
Dear Xin,We thank you for your kind review.We're thrilled to hear that you found our service exceptional and appreciated the convenient location near the subway. It's also wonderful to know that the cleanliness and decor of your room met your expectations, and that you were able to enjoy our complimentary Wi-Fi.Furthermore, our team takes great pride in offering a smooth experience, including luggage storage services after check-out. We’re pleased that this enhanced your stay and truly appreciate your recommendation.We look forward to welcoming you back on your next visit to Barcelona.Kind regards,

10/10 Excellent

deb

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was beautiful. Bed was very comfortable. Staff went above and beyond. If you asked where something was, they didn’t just tell you, they walked with you. Lovely touches… rose in the room, turn down service, bath salts, chocolates at bedtime, colorful candy at the entrance. Loved it!
Stayed 4 nights in Nov 2023
Response from Greg Behn, General Manager on 30 Nov 2023
Dear Deb,Thank you very much for sharing your positive review.We're thrilled to know that our team's dedication to service excellence made a lasting impression on you, guiding you personally to your destinations within the hotel. It's delightful to learn that the special touches, such as the daily rose and evening chocolates, enhanced your stay. We are also pleased that the comfort of our beds contributed to a memorable visit.We hope to see you again soon.Kind regards,

10/10 Excellent

Matthew, Williamstown

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located in the middle of La Rambla
Stayed 3 nights in Nov 2023
Response from Greg Behn, General Manager on 27 Nov 2023
Dear Matthew,Thank you for this positive review of your stay.We're delighted to know that our prime location in the heart of La Rambla contributed to your enjoyable stay.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Naser

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. Great location. Very nice hotel to stay when in Barcelona
Stayed 7 nights in Nov 2023
Response from Greg Behn, General Manager on 27 Nov 2023
Dear Naser,We thank you for this positive feedback.We're delighted to know our team's efforts made a great impression on you, and we're proud to offer a prime location that enhances our guests' stays. It's also wonderful to hear that you found the hotel to be a lovely choice for your visit to Barcelona. We continuously strive to provide the highest quality of service and facilities to all our guests.We look forward to welcoming you back.Kind regards,

10/10 Excellent

Santo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a lot for a reasonable price. Besides the location, which is unbeatable, just on la Rambla, the property is very nice and elegant. The room was amazing, with some complimentary things. We had twice in-room meals and the quality was excellent. This was my second time there, I believe not the last one.
Stayed 2 nights in Nov 2023
Response from Greg Behn, General Manager on 21 Nov 2023
Dear Santo,Thank you for your kind feedback.We're delighted to hear that the prime location of our establishment met your expectations and contributed to a memorable stay. It's wonderful to know that the elegance and comfort of your room enhanced your visit and that the in-room dining experience was of excellent quality.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building had a lot of character. Very centrally located.
Stayed 3 nights in Oct 2023
Response from Greg Behn, General Manager on 31 Oct 2023
Dear Alan,Thank you for taking the time to share your experience at our hotel.We are delighted to know that you appreciated the character of our historic building and found our central location to be convenient for exploring the city.It is great to see that you were satisfied with the cleanliness, hotel condition, and service during your stay. We also appreciate your feedback on the room amenities and will continue to strive for improvement.We hope to have the pleasure of welcoming you back in the future. Kind regards,Greg Behn, General Manager

10/10 Excellent

maria, irvine

Stayed 3 nights in Oct 2023
Response from Greg Behn, General Manager on 21 Nov 2023
Dear Maria,Thank you so much for this positive feedback about your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Kind regards,Greg Behn, General Manager

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic place
A fantastic place! Right in the heart of everything, but completely quiet, restful, and very well-appointed. The counter staff are superb, and the room was wonderful. Everyone treated us like we were royalty, including the bartender in the fantastic rooftop bar -- which, oddly, closed halfway through our visit. It's a shame, as that's a great space, but the rest of the hotel is wonderful too, and highly recommended.
Stayed 5 nights in Oct 2023
Response from Greg Behn, General Manager on 25 Oct 2023
Dear Rick,Our sincerest thanks for this positive review of your stay at our hotel.We are thrilled to hear that you found our location to be perfect, right in the heart of everything, and that you enjoyed the quiet and restful atmosphere. It's great to know that our staff, especially the counter staff and bartender contributed to your wonderful stay. We appreciate your kind words about our rooms and the rooftop bar.We apologize for the inconvenience caused by the rooftop bar closing during your visit. Please note that our terrace bar is open from 17:00 to 0:00, and on-demand during the day through room service. In wintertime, the rooftop bar is not staffed, but drinks can still be ordered through room service or at the reception. We will make sure to communicate this information more clearly to our guests in the future.We look forward to welcoming you back for another memorable stay with us. Kind regards,Greg Behn, General Manager

10/10 Excellent

Harley

Stayed 3 nights in Oct 2023
Response from Manager on 12 Oct 2023
Dear Harley,Thank you for sharing this review of your time at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this hotel, the staff was amazing, the room was great and the roof top bar was the icing on the cake. The location was on La Rambla and I was not happy with the area however it was a god sent to have a safe place to go to and the staff went above and beyond to keep us safe. About the staff...they were absolutely amazing, each one of them offered to help us. From recommending restaurants to booking a show and the icing on the cake was them brining me coffee while I watched the sunrise! We have stayed in hundreds of hotels and I would consider this one exceptional. The rating for the location is off because I did not want it to impact my review of the hotel. Go! See! Do!
Stayed 4 nights in Sep 2023
Response from Manager on 23 Sept 2023
Dear Lori,Thank you for taking the time to share your experience.We are thrilled to hear that you loved our hotel, the room, and the rooftop bar. Our team takes great pride in providing exceptional service, and it is delightful to know that they went above and beyond to make your stay memorable. We appreciate your kind words about their recommendations and assistance during your visit.We understand that the location on La Rambla may not have been your preference, but we are glad that our hotel provided a safe and comfortable haven for you. Our hotel is indeed situated in the heart of Barcelona's cultural and tourist centre, making it an excellent starting point for exploring the city. We also prioritize the safety and security of our guests, with measures such as internal manual security locks, 24-hour security, and front desk and concierge service.We look forward to welcoming you back on a future visit.Kind regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Greg Behn, General Manager on 20 Sept 2023
Dear Thomas,Please accept our sincere thanks for this kind feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Baques
The hotel is located in a great location. Many restaurants & shops. The staff was excellent. Very helpful with answering all of our questions. Richard was especially helpful. We highly recommend the hotel.
Stayed 4 nights in Sep 2023
Response from Manager on 13 Sept 2023
Dear Leann,Thank you for this positive review.We are delighted to hear that you found our location to be convenient, surrounded by many restaurants and shops. It is great to know that our team, especially Richard, provided excellent service and were helpful in answering your questions. We take pride in our multilingual team and their dedication to ensuring our guests have a memorable stay.It would be our pleasure to have you return on another occasion.Very best wishes,

8/10 Good

susan

Stayed 4 nights in Sep 2023
Response from Greg Behn, General Manager on 12 Sept 2023
Dear Susan,Thank you for sharing this lovely review.We are pleased that we were able to meet your expectations.It would be a pleasure to welcome you back. Best wishes,Greg Behn, General Manager

10/10 Excellent

jennifer

Liked: Amenities
Traveling with my daughter, we liked this hotel a lots. Best location close to famous market, public transits around, Friendly staff. We loved staying on the roof top by the pool , relaxing and enjoying the drinks. Recommend.
Stayed 3 nights in Aug 2023
Response from Manager on 21 Aug 2023
Dear Jennifer,Thank you for sharing your opinion of your stay with us.We are thrilled to hear that you and your daughter enjoyed our prime location, close to the famous market and public transit. It's great to know that our friendly staff made a positive impression on your stay. We appreciate your kind words about our rooftop pool area, and we're glad you were able to relax and enjoy the drinks there.We look forward to welcoming you again. Best regards,

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel right in center of old town.. Quiet and comfortable with great service.
Stayed 3 nights in Jul 2023
Response from Greg Behn, General Manager on 4 Aug 2023
Dear Matthew,Thank you for this positive review.We aim to make every experience with us memorable, so it is very rewarding to receive your message of satisfaction. We are glad that our central location also met your expectations.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Greg Behn, General Manager on 4 Aug 2023
Dear Vince,Thank you for this positive review of your stay with us.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Great location and incredibly sound proof. The staff fantastic. I loved the little touches. The candy bar at entry. The turn down service and the roof top bar are notable surprises. But the staff all fantastic. This hotel is fantastic.
Stayed 5 nights in Jul 2023
Response from Manager on 4 Aug 2023
Dear Hannah,Thank you for sharing your review.We are thrilled to hear that you appreciated our great location and the soundproofing of our rooms. Furthermore, our team works hard to ensure a comfortable and enjoyable stay for our guests, and it's fantastic to know that their efforts made a positive impact on your visit.We're also delighted that you enjoyed the little touches, such as the candy bar at the entrance and the turn-down service.We all look forward to welcoming you back in the future.Kind regards,

10/10 Excellent

Eduardo

Stayed 3 nights in Jul 2023
Response from Greg Behn, General Manager on 14 Aug 2023
Dear Eduardo,Thank you for such a positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Peter

Stayed 1 night in Jul 2023
Response from Greg Behn, General Manager on 14 Aug 2023
Dear Peter,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back to our hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Mirco

Liked: Cleanliness, staff & service, property conditions & facilities
Molto accogliente, posizione ottima , il personale molto attento , e il barman che se non sbaglio si chiama Simone super professionale .
Stayed 1 night in Jul 2023
Response from Greg Behn, Direttore generale on 11 Jul 2023
Gentile Mirco,Grazie per averci fatto conoscere la sua opinione.Ci fa molto piacere che il suo soggiorno sia stato bello e che abbia apprezzato i comfort della nostra struttura. Siamo felici che abbia gradito il nostro servizio cortese ed efficace; ci impegniamo molto per dare ai nostri ospiti un'esperienza unica ed è sempre molto bello quando riusciamo nel nostro intento. Grazie inoltre per l'accenno alla pulizia: un aspetto per noi fondamentale nel servizio ai nostri ospiti.Speriamo di avere molto presto il piacere di ospitarla di nuovo. Cordiali Saluti,Greg Behn, Direttore generale

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and very friendly
Stayed 3 nights in Jun 2023
Response from Greg Behn, General Manager on 20 Jun 2023
Dear Carol,Thank you very much for this kind review.We are pleased that you appreciated our new decor and your acknowledgement of the quality of service on behalf of our dedicated team is gratifying and encourages us to uphold our standards.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Takashiro

Stayed 3 nights in Jun 2023
Response from Greg Behn, General Manager on 20 Jun 2023
Dear Takashi,Thank you for your positive review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Mary Lou

Travelled with partner
Beautiful hotel and very nice Elevated service by the front desk
Stayed 1 night in Jun 2023
Response from Greg Behn, General Manager on 13 Jun 2023
Dear Mary Lou,Thank you for taking the time to leave your review.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Greg Behn, General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Greg Behn, General Manager on 13 Jun 2023
Dear Guest,Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again soon, Kind regards,Greg Behn, General Manager

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Greg Behn, General Manager on 13 Jun 2023
Dear Haley,Thank you for sharing the review of your stay with us.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to the pleasure of welcoming you back in the future. Kind regards,Greg Behn, General Manager

10/10 Excellent

Richard, Glendale

Stayed 3 nights in May 2023
Response from Greg Behn, General Manager on 4 Jul 2023
Dear Richard,Thank you for this positive review of your stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Richard, Glendale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not large, but staff is really nice and helpful. Many food options close by.
Stayed 4 nights in May 2023
Response from Greg Behn, General Manager on 4 Jun 2023
Dear Richard,Thank you for taking the time to share your positive experience at our hotel.Our team is dedicated to providing excellent service to ensure our guests have a memorable experience, so we are glad to hear that you felt we upheld our usual high level during your stay with us. We understand that you found the room size to be smaller than expected. Please note that our room sizes are in line with Barcelona's standards, especially in the historic Gothic Quarter. We do offer different room categories with more space, so please do not hesitate to let us know of your preferences ahead of your next visit and our team would be delighted to assist you in choosing a room that better meets your requirements.Nonetheless, it's also great to know that you appreciated the variety of food options available in our surrounding area.We hope to have the opportunity to welcome you back for an even better stay.Kind regards,Greg Behn, General Manager

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Staff was amazing. Room was nice. Very clean.
Stayed 2 nights in May 2023
Response from Greg Behn, General Manager on 30 May 2023
Dear Jennifer,Thank you for sharing your review.The satisfaction of our guests is very important to us, and it was rewarding to receive your feedback. We are proud of the high standards we set for ourselves and this inspires us to continue maintaining our facilities to those standards.We look forward to welcoming you back on a future visit.Kind regards,Greg Behn, General Manager

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was was rather small, with not much closet space. they did not provide luggage rack so we had to use chair for luggage, with minimum closet we had to live out of luggage. and surprise, there was no window in our room, rather unusual. There was a great roof top lounge with great views. location was very good and staff knowlegable and helpful. Found us a great resturant. I would stay ther again.
Stayed 2 nights in Apr 2023
Response from Greg Behn, General Manager on 22 May 2023
Dear Charles,Thank you for taking the time to provide your feedback.We are glad to hear that you enjoyed our rooftop lounge with great views and found our location to be very convenient. Our staff takes pride in providing helpful and knowledgeable service, so it's wonderful to know that they were able to assist you in finding a great restaurant.We apologize for any inconvenience caused by the room size. Our hotel offers a variety of room sizes and views, and we would be more than happy to help you find a room that better suits your needs during your next stay.We are looking forward to welcoming you again.Best wishes,Greg Behn, General Manager

10/10 Excellent

Howell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful hotel with helpful staff. The (extra cost) breakfast was very good (but there’s also a breakfast place next door). The soundproofing is amazing: very quiet even in a second floor room overlooking La Rambla during festival. We’ll worth the price. Couldn’t be better located.
Stayed 5 nights in Apr 2023
Response from Greg Behn, General Manager on 5 May 2023
Dear Howell,Thank you for taking the time to share your opinion with us.We are so glad to hear that you had a pleasant stay with us. Your mention of our prime location as well as our team's excellent service is truly appreciated. This encourages us to continue upholding the high standards we set ourselves.We are delighted you enjoyed the view!We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Clarence

Travelled with group
Liked: Staff & service
Staff was excellent and very helpful. Hotel was clean and well decorated in a historical building convenient for everything.
Stayed 2 nights in Apr 2023
Response from Greg Behn, General Manager on 5 May 2023
Dear Clarence,thank you for taking the time to share your experience at our hotel.We are delighted to hear that you found our staff to be excellent and helpful. It is also wonderful to know that you appreciated the cleanliness and decoration of our historical building, which is indeed conveniently located for exploring the city and shopping on Passeig de Gràcia.We hope to have the pleasure of welcoming you back in the future. Kind regards,Greg Behn, General Manager

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Its location, the Hotel staff were all pleasant and most helpful. Nothing was any trouble. The bedding was superb. I'd go back in a second. I had a fantastic stay
Stayed 6 nights in Apr 2023
Response from Greg Behn, General Manager on 25 Apr 2023
Dear Julia,Thank you for your positive feedback.We are delighted that we were able to meet your expectations. Our team works hard to ensure that every guest has the best experience possible, your positive feedback inspires us to continue with our efforts.We look forward to welcoming you again. Best regards,Greg Behn, General Manager

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Ideal location, great hotel.
Stayed 5 nights in Apr 2023
Response from Greg Behn, General Manager on 25 Apr 2023
Dear Colin,Thank you for your kind review.We are glad to know you had a great stay and our location was just what you were looking for.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional and outstanding service from the staff, unique and beautiful hotel right in the middle of La Rambla in the Gothic Quarter, very walkable location to La Boqueria and many restaurants, and about a 15 minute walk to the beach!
Stayed 1 night in Apr 2023
Response from Greg Behn, General Manager on 12 Apr 2023
Dear Angela,Thank you for this kind feedback concerning your visit.We are so glad to hear that you had a pleasant stay with us. Your mention of our prime location as well as our team's excellent service is truly appreciated. This encourages us to continue upholding the high standards we set ourselves.We hope to see you again soon. Best wishes,Greg Behn, General Manager

10/10 Excellent

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in an excellent location!
Stayed 2 nights in Apr 2023
Response from Greg Behn, General Manager on 8 Apr 2023
Dear Carol,We appreciate that you took the time to review your recent stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager

10/10 Excellent

Hang, Winchester

Liked: Staff & service, amenities, property conditions & facilities
Excellent service and great location!
Stayed 2 nights in Apr 2023
Response from Greg Behn, General Manager on 8 Apr 2023
Dear Hang,Thank you very much for your kind review.We appreciate your acknowledgement of our team members who work hard to ensure that we deliver the best service and always meet your expectations. It is rewarding to know that you also appreciated our convenient location.We hope to see you again soon. Best wishes,Greg Behn, General Manager

8/10 Good

Danielle

Stayed 2 nights in Mar 2023
Response from Greg Behn, General Manager on 4 Apr 2023
Dear Danielle,We acknowledge with thanks your rating about your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Greg Behn, General Manager

10/10 Excellent

Faith, Oakville

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were a delight. Located right beside the famous outdoor markets. Great boutique hotel in Barcelona.
Stayed 2 nights in Mar 2023
Response from Greg Behn, General Manager on 4 Apr 2023
Dear Faith.Thank you very much for sharing your positive review.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We are pleased to know that our location was convenient for you.We look forward to welcoming you back on a future visit.Kind regards,Greg Behn, General Manager

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, fantastic service. Great location
Stayed 2 nights in Mar 2023
Response from Greg Behn, General Manager on 13 Mar 2023
Dear Cynthia,Thank you for this great feedback about your recent stay.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back. Best regards,Greg Behn, General Manager

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Greg Behn, General Manager on 4 Apr 2023
Dear John,Thank you for such a positive review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back to our lovely diamond of a hotel on your next visit to Barcelona.Kind regards,Greg Behn, General Manager