Exterior

Reviews of U232 Hotel

4 out of 5
U232 Hotel
Comte D'urgell 232, Barcelona

Reviews

9.2

Wonderful

Rating 10 - Excellent. 618 out of 1002 reviews" "
Rating 8 - Good. 314 out of 1002 reviews" "
Rating 6 - Okay. 50 out of 1002 reviews" "
Rating 4 - Poor. 13 out of 1002 reviews" "
Rating 2 - Terrible. 7 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

joongku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near subway.
Stayed 1 night in Apr 2024

8/10 Good

Man Tat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agreed to other reviewers, U232 Hotel is cozy & quiet. Most importantly, supermarket & metro station are just around the corner. Recommended.
Stayed 4 nights in Apr 2024
Response from Jose on 29 Apr 2024
Thank you for your review

10/10 Excellent

Aneldia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 4 nights in Apr 2024
Response from Jose on 29 Apr 2024
Thanks

10/10 Excellent

Zainah

Stayed 2 nights in Mar 2024
Response from jose on 16 Apr 2024
Thank yo so much

10/10 Excellent

John, Puslinch

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although smaller, the room and property was quite nice.
Stayed 10 nights in Jan 2024
Response from Jose on 25 Mar 2024
Thank you for your review

10/10 Excellent

Alvin

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Best Barcelona hotel experience ever. I only take time to leave reviews for exceptional stays. This hotel experience is indeed exceptional. Unique classy interior design, excellent staff, unbeatable location.
Stayed 1 night in Mar 2024
Response from Jose on 25 Mar 2024
Thank you very much

10/10 Excellent

Holanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice decor, extremely friendly and accommodating staff.
Response from Jose on 4 Mar 2024
Thank you very much for your comments

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff, would definately return there.
Stayed 4 nights in Feb 2024
Response from Jose on 24 Feb 2024
Thank you so much

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant 3 night stay. Minutes (walking) from Metro & Bus links. I didn’t use any of the hotel facilities so I’m not in a position to comment. That said it has a large comfy ground floor reception area with a bar. Staff polite & professional. There are numerous eateries & supermarkets all within walking distance from the hotel.
Stayed 3 nights in Feb 2024
Response from Jose on 4 Mar 2024
Thank you very much

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2023
Response from Jose on 25 Jan 2024
Thank you

10/10 Excellent

Difeng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from jose on 25 Jan 2024
thanks

8/10 Good

NIKAY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel was actually better than I expected and looked even better in person. The room was pretty big and had 2 separate bed which we weren’t expecting (1 single and 1 big/queen) and we welcomed the extra single bed. The balcony was very spacious especially compared to other hotels I’ve stayed with 2 tables and 4 chairs. Staff were polite and friendly and we did not feel out of place. Location is decent and as two ladies we felt very safe and came back late and had no issues with transport. Public transport is excellent with metro and bus stops just steps away. Can get to La Rambla, the beach quickly and other tourist attractions. Quite a bit of places to eat around the area that we found convenient. It isn’t a noisy area so we were able to sleep in peace. Loved that we were able to leave our bags at the hotel after checkout and tour a bit more of Barcelona before our evening flight. Only downside for us was the breakfast. It wasn’t that nice of a spread and could be better. Pretty basic for the price and we got it included. I stuck to fruits, yogurt and the cakes. The cakes were very nice though so that’s a win. My cousin only had breakfast for 1 of the 3 days. Overall I’d stay again but omit breakfast.
Stayed 3 nights in Dec 2023

10/10 Excellent

albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Stayed 1 night in Nov 2023

8/10 Good

Jermaine Michael, Canning Town

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Alessandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly service.
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks U232 :)
The whole stay was great. The environment is cozy, the staff is pleasant, the breakfast is delicious, the room is tidy, warm, and comfortable size, with two bathrooms, which is very convenient. Two minuses: 1. Breakfast time is inconvenient if you have morning flights (you can't take a breakfast and there are no options for takeaway); 2. A room with a window to the wall (we did not expect such an option without sunlight); The environment is cozy, the staff is nice, the breakfast is delicious, the room is tidy, of a comfortable size, with two bathrooms, which is very convenient.
Stayed 2 nights in Nov 2023

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a good quality, well furnished, comfortable hotel. Staff are always very nice too!
Stayed 1 night in Nov 2023

6/10 Okay

Ralph

Stayed 1 night in Nov 2023

8/10 Good

Prajakta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a good location: ready activity to public transport, good number of restaurants, quite a number of supermarkets around. The facilities at the hotel were as mentioned in the hotel description. The hotel rooms are good and in well maintained condition. Hotel provided unexpectedly more facilities in the room which was a nice surprise- there was a kettle to make hot water, there are coffee and tea bags to make some coffee tea in the room, shampoo is provided. Breakfast is ok not delicious but not bad. Staff is friendly and always available. We were able to book a airport taxi from reception for an early flight. Overall: good stay, would recommend
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quite room in Sants district of Barcelona
a wonderful, calm, respite from the hustle and bustle of Barcelona. Immaculate room. Did face the street but, because of superb soundproofing, never heard any noise! Nice 'english country inn' type decor, could have used more space to put our things, was only a small niche for two suitcases and other items so we needed to move our things around, but overall, a great room, and a superb breakfast. Also liked the little 'library rooms' in the back where one could sit and relax if you didn't want to stay in your room. Overall, would recommend. Also, near one of the hop on hop off buses on Aveinguida Diagonal and a block from the Metro. Transpo very easy, lots of available cabs and several fine restaurants nearby
Stayed 2 nights in Oct 2023

10/10 Excellent

Mona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to walk to pasaig del gracias. Close to subway. Good restaurants nearby. Helpful staff
Stayed 3 nights in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great except for the shower.
We just returned from our stay in Barcelona and highly recommend the U232. Location: The hotel is perfectly located in an upscale area that is mostly residential, not filled with tourists and tourist junk-shops (unlike the waterfront). The subway is just 2 blocks away and can get you almost anywhere in the city. The area is walkable to MANY nice restaurants. The Hotel: very clean. Nice staff. Nice bar/lounge area downstairs. Small gym. No restaurant, but as I said walkable to many. A few euros can get you coffees and pastries for breakfast within 50 feet of the front door. The room was large but no real dresser. Safe and coffee machine: yes. Balcony: yes. Comfy king bed: yes. The one bad thing was the shower. The shower head was so close to the wall that you practically had to stand and straddle to tub faucet. This is not an exaggeration. Parking: Don't bother looking on the street. The hotel has a garage but it is pricey. We rented a car for some day trips but once those ended we ditched it.
Stayed 5 nights in Oct 2023

10/10 Excellent

Marchelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel U232, is walking distance the Metro. The breakfast buffet was Amazing. The staff was very curious and kind.
Stayed 6 nights in Oct 2023

8/10 Good

angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly welcoming staff, always ready to please. Bathrooms and carpets In need of updating though, love the balcony., breakfast choice good.
Stayed 7 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Food and metro close by. Away from most tourist crowds.
Stayed 4 nights in Oct 2023

6/10 Okay

Regina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are smelly, old floors and carpet. Not as advertised
Stayed 3 nights in Oct 2023
Response from Jose on 17 Oct 2023
I'm sorry for this inconvenientsWe are fixed

2/10 Terrible

Abdul Rehman

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful and pretty clean for the most part. But Our money was stolen from the room. Hotel staff (Jose and Adolfo were immediately defensive rather than trying to help us. We had to force them to plug the computer into the door to see at what times our door were opened. When we went downstairs to check the time logs on the computer he tried to say the time log wasn’t working which I saw it right there with my own eyes the Tim logs were right there. I can’t believe how unsafe someone can feel knowing there money can be stolen in the streets and from your own hotel room.. would not recommend this hotel to anyone who is traveling with cash or valuable belongings. If you don’t have anything of value this hotel may be the one for you..
Response from Adolfo on 17 Oct 2023
Good morning, my name is Adolfo González, director of Hotel U232, first of all I must inform you that after carrying out the relevant investigation, we can confirm that no one entered your room, as we have already observed in the viewing of the security cameras.I do not know the intention of this comment and we are surprised that you refer to manipulation of the images, something that is not possible for us to do in any case.At the time you informed us that you were missing 450 and now you say that you are missing 960, we do not quite understand this difference in amounts.Best regards.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Stay
Very nice hotel. Beautiful lobby. Located near metro station. Sagrada Familia is only 3 stops away. Front desk staff were very friendly and helpful and all spoke english. Room was clean and well-appointed. Overall a great experience.
Stayed 1 night in Oct 2023

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was good, but the internet didn’t work good inside it.

10/10 Excellent

Indrajeet

Stayed 2 nights in Sep 2023

6/10 Okay

Samantha

Liked: Cleanliness, staff & service
Walls very thin
Stayed 1 night in Sep 2023

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a good neighborhood
Stayed 2 nights in Sep 2023
Response from Jose on 17 Oct 2023
Thank you

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked this location because it wasn't in such a busy area - good location but not loud with lots of traffic noise. There didn't seem to be many "nicer" eating options for dinner but there were options for things like pizza or sandwiches (more lunch than dinner).
Stayed 3 nights in Sep 2023
Response from Jose on 21 Sept 2023
Thanks a lotWe take about your coments, just to improve next time

10/10 Excellent

Saba

Liked: Amenities
Really impressed with the hotel especially for the price. Great location. Friendly staff. Nice, updated rooms. Would def come back.
Stayed 2 nights in Sep 2023
Response from Jose on 21 Sept 2023
Thank you very much

6/10 Okay

Luisa, Ringwood North

Travelled with partner
Liked: Cleanliness
Overall the hotel is fine but the lock on the sliding door to the balcony was broken, hence the room never felt totally secure. The staff assured us no one would enter the room and the lock would be fixed, however it remained broken for the duration of our 6 nights there. An adequate alternative room was not available. There was a lot of roadwork happening around the hotel. The hotel is convenient to metro and is about a 30 minute walk to La Rambla. Breakfast was quite good.
Response from Jose on 21 Sept 2023
Thank you for taking the time to share your comments about your recent stay at our hotel. We appreciate your comments as they help us improve our services.We apologize for the inconvenience you had with the broken lock on the sliding balcony door. We understand how important it is to feel safe during your stay and we are sincerely sorry that this issue persisted during your six-night stay. Please be assured that we take security very seriously and will address this matter promptly to ensure it does not happen again in the future.Regarding road works taking place around the hotel, we understand that noise and interruptions from the works may be disruptive. Unfortunately, these circumstances are sometimes beyond our control, but we appreciate your understanding.We are pleased to know that you found the location of our hotel convenient, with easy access to the metro and a few steps from La Rambla. Also, we are happy to know that you enjoyed our breakfast offer.Your feedback is invaluable to us and we will use it to make improvements in areas where we failed during your stay. We hope you will consider staying with us again in the future and we promise to make your next visit more pleasant and safe.If you have any further comments or suggestions, please feel free to contact us directly. We are committed to providing our guests with the best experience possible.Thank you for choosing our hotel and we hope to have the opportunity to serve you better in the future.

4/10 Poor

Khalid

Staff not very knowledgeable and not helpful needs more training will not recommend to anyone.
Stayed 2 nights in Sep 2023
Response from Jose on 21 Sept 2023
Thank you for taking the time to share your comments with us. We truly value our customers' opinions and are sorry to hear about your unsatisfactory experience with our staff.We apologize for any inconvenience you may have encountered and we take your feedback seriously. Our team is committed to providing excellent service and we understand that there is room for improvement.To address your concerns, we will review our training procedures and implement additional training sessions to ensure our staff are knowledgeable and better equipped to help our customers effectively.Your feedback is essential in helping us make necessary improvements and we hope you will consider giving us another opportunity in the future. If you have any further comments or suggestions, please feel free to contact us directly.Thank you for your understanding and we appreciate your support.

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2023
Response from Jose on 21 Sept 2023
muchas gracias

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and service. Very local area a little far from your main tourist attractions but very close to the metro
Stayed 3 nights in Aug 2023
Response from Jose on 21 Sept 2023
Many thanks

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Very good stay ! Will go back again !
Very good stay ! Helpful staff . Attentive cleaning crew . Good space and great location !
Stayed 4 nights in Aug 2023
Response from Jose on 21 Sept 2023
Thank you very much for taking the time to share your comments with us. We are delighted to know that she had a very good stay and enjoyed her stay at our hotel.Our team is dedicated to ensuring our guests have a positive experience and we are delighted to hear that you found our staff helpful and our housekeeping team attentive. We will pass your kind words on to our team members who work hard to make our guests feel welcome and comfortable.It's great to know that you found our accommodation spacious and that our location met your expectations. We strive to provide a convenient and enjoyable experience for all of our guests.If you ever return to the area, we would love the opportunity to host you again. If there is anything specific you liked about your stay or any suggestions you have for improvement, please feel free to share. Your feedback is invaluable to us as we continue to provide excellent service.Thank you for choosing our hotel and we hope to welcome you again in the future!

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
There was water leaking from the roof in a few places in the lobby. The tub/shower combo in the bathroom was awkward and impractical. The bed was stiff and the ac didn't work well. Also no ac in hallways. Breakfast was good but more expensive than comparable hotels.
Stayed 2 nights in Aug 2023
Response from Jose on 21 Sept 2023
Thank you for taking the time to provide us with your feedback regarding your recent stay at our hotel. We really appreciate your feedback as it helps us identify areas for improvement.We apologize for the inconvenience you experienced with the water leak in the lobby. This is certainly not the standard of service we aim to provide and we will address this issue immediately to avoid further inconvenience to our guests.Regarding the bathtub/shower combo in the bathroom, we understand that there are different preferences regarding bathroom fixtures. We will take your feedback into account as we plan future updates and renovations to our rooms.We are sorry to hear that you found the bed stiff and the air conditioning inadequate. Your comfort is our top priority and we will review the quality of the mattress and evaluate the air conditioning units in the room you stayed in to ensure they are working optimally.While we are pleased to know that you enjoyed our breakfast offer, we understand your concerns about the price. We regularly review our prices to ensure they match the quality of service we provide and we will certainly consider your feedback in this regard.Your feedback is invaluable to us and we will use it to make improvements and provide a better experience for our guests. We hope you will consider staying with us again in the future, giving us another opportunity to provide you with a more comfortable and enjoyable stay.If you have any additional comments or suggestions, please feel free to contact us directly. We are committed to improving our guests' experience.Thank you for choosing our hotel and we apologize for any inconvenience you may have encountered during your stay.Sincerely,

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Very nice staff—clean rooms. Roof top area is innovative. Breakfast buffet is just what I needed to start my day! Will stay again.
Stayed 2 nights in Aug 2023
Response from Jose on 21 Sept 2023
Thank you so much for taking the time to share your wonderful feedback about your recent stay with us! We are absolutely delighted to hear that you had such a positive experience.It's fantastic to know that you found our staff to be very nice and our rooms clean. We take pride in providing a high level of service and maintaining a clean and comfortable environment for our guests.We're thrilled that you enjoyed our rooftop area and found it innovative. It's a great place to relax and take in some stunning views, and we're glad you had the opportunity to experience it.Our breakfast buffet is designed to kickstart your day, and we're pleased to hear that it met your needs. We believe that a good breakfast sets the tone for a great day of exploration.We're looking forward to welcoming you back for another stay in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Your continued support means the world to us, and we're committed to making each of your stays just as enjoyable as the last.If there's anything more you'd like to share or if you have any questions, feel free to reach out. We're here to assist you in any way we can.Thank you for choosing to stay with us, and we can't wait to host you again!

8/10 Good

Marko

Stayed 2 nights in Aug 2023
Response from Jose on 17 Aug 2023
Thank you very much

10/10 Excellent

Eileen

Stayed 1 night in Aug 2023
Response from Jose on 21 Sept 2023
gracias

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Aug 2023
Response from txema on 17 Aug 2023
Many thanks

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Jose on 7 Aug 2023
Many thanks

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and comfortable hotel.
Very nice, clean, comfortable and close to a metro station. Breakfast was good staff friendly and attentive also the bar was really nice and a with a cool bartender.
Stayed 7 nights in Jul 2023
Response from Jose on 7 Aug 2023
It sounds like you had a fantastic experience at the hotel! The combination of a pleasant atmosphere, cleanliness, comfort, and proximity to a metro station must have made your stay quite convenient. I'm glad to hear that you enjoyed the breakfast and found the staff to be friendly and attentive – good service can truly enhance a trip. It's also great to know that you had a positive experience at the bar, with a cool bartender adding to the ambiance. Thank you for sharing your feedback, and I hope you have more wonderful stays like this in the future!

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jose on 27 Jul 2023
Thanks a lot for your review

10/10 Excellent

Betty Ho yin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stay in this hotel over 10 times that say it all , great friendly staffs and very easy to get to everywhere I wanted to go and easy public transport near by too . Very comfy bed and very clean apartment.
Stayed 3 nights in Jul 2023
Response from Jose on 25 Jul 2023
Thank you for your reviewWe hope so to see you soon