Barra Flor de Malva

It was on the beach

Our 3rd time at this hotel. Not as good as before, we were disappointed. No violinists as usual, cocktails were not very good and very inconsistent, no offer on an upgrade. Most toiletry items were missing or never replenished when asked for, as with the kitchen items. The Bocado steak restaurant table and chairs were very uncomfortable. The chairs were too high for the table. I am 5ft 5in and my legs would not fit under the tables. Unlike the breakfast /Mexican restaurant, where the tables and chairs were very comfortable. Breakfast was very good, Bocado Steak was excellent for food. The staff were excellent though. Very consistent.

Staff was very friendly and attentive. The Italian restaurant Noi was phenomenal. But when a pool umbrella fell and hit me on the head, the hotel did nothing. I was in pain half our stay and they refused to do anything, or compensate us for the injury on any way.