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Reviews of B&B Hotel Basel

3 out of 5
B&B Hotel Basel
St Jakobs Strasse 193-195, Basel

Reviews

8.2

Very good

Rating 10 - Excellent. 51 out of 126 reviews" "
Rating 8 - Good. 53 out of 126 reviews" "
Rating 6 - Okay. 11 out of 126 reviews" "
Rating 4 - Poor. 3 out of 126 reviews" "
Rating 2 - Terrible. 8 out of 126 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

shishir

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, tram available in a 2 minute walk.
Stayed 1 night in Apr 2024

10/10 Excellent

Duncan

Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location For The Tram To The Town Centre
If you want somewhere to just put your head down for the night then this is perfect but the rooms are a little small. The tram service in to town (number 14), which runs right to the centre of town is literally less than a 5 minute walk and free to staying guests.
Stayed 2 nights in Dec 2023

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Nov 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from B&B Hotel Basel on 13 Oct 2023
Liebe Denise, Vielen Dank, dass Sie sich Zeit genommen haben, Ihren Aufenthalt zu bewerten. Wir freuen uns über Ihre guten Erfahrungen und hoffen, Sie hatten eine angenehme Weiterreise. Auf ein baldiges Wiedersehen. Ihr Team des

10/10 Excellent

M Isabel

Stayed 1 night in Jul 2023
Response from B&B Hotel Basel on 30 Jul 2023
Dear Isabel,Thank you for taking the time to rate your stay. We appreciate your good experience and hope you had a pleasant onward journey. See you soon.Best regards

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price is Ok for Basel and the place is open and feels young and clean and they have a nice spread for breakfast. The rooms are extremely small but for a day or two with a small suitcase you’re fine.
Stayed 2 nights in Jun 2023
Response from B&B Hotel Basel on 21 Jun 2023
Dear Laura, Thank you for taking the time to rate your stay. We appreciate your good experience and hope you had a pleasant onward journey. We look forward to seeing you again soon. Your team of the

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We had a lovely stay at the B&B. The facilities are new, the room was clean and the bathroom was spacious. The staff was friendly and helpful. My only wish would be to be able to open a window but the air conditioning seemed to work fine. The hotel has a nice lobby where you can work if on a business trip.
Stayed 2 nights in May 2023
Response from B&B Hotel Basel on 17 Jun 2023
Dear Tamara, Thank you for taking the time to rate your stay. We appreciate your good experience and hope you had a pleasant onward journey. We look forward to seeing you again soon. Your team of the

10/10 Excellent

Jake

Stayed 1 night in Apr 2023
Response from B&B Hotel Basel on 13 Apr 2023
Lieber Herr JakeHerzliche Grüsse aus Basel Vielen Dank, dass Sie bei uns zu Besuch waren und sich anschliessend die Zeit für eine Bewertung nahmen. Es freut uns sehr zu lesen, dass Sie unser Haus mit dessen Einrichtung begeistert hat. Auch ist es schön, dass Sie mit unserem Service sehr zufrieden waren. Es gibt nichts Schöneres, als rundum zufriedene Gäste, welche sich wohl fühlten und gerne wiederkommen. Ihre lobenden Worte wurden mit Freude an das gesamte Team weitergeleitet.Auf ein baldiges Wiedersehen würden wir uns freuen!Freundliche GrüsseIhr B&B Hotel Basel Team

8/10 Good

bronson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Same breakfast menu everyday is very boring and there are no other dinning opportunities close by. Pancakes and/waffles would be a nice addition. We were there four days.
Stayed 4 nights in Sep 2022
Response from B&B Basel on 14 Oct 2022
Dear Mr. BronsonThank you very much for your feedback. We will see what changes we can bring to it.Kind regardsYour Hotel B&B Basel

10/10 Excellent

Karen

Stayed 1 night in Jul 2022
Response from B&B Hotel Basel on 14 Aug 2022
Dear Karen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Parvez

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from B&B Hotel Basel on 14 Aug 2022
Dear Parvez, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff - nice lobby, the room was nothing special but fine; the location was a bit disappointing on arrival, but they provided all guests with a free pass for public transport throughout the entire city, which was very helpful and got us to the historical centre via an easy tram ride within 15-minutes.
Stayed 1 night in Jun 2022
Response from B&B Hotel Basel on 7 Jul 2022
Dear Aaron, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

10/10 Excellent

Patrycja

Stayed 3 nights in May 2022
Response from B&B Basel on 11 May 2022
Dear Patrycja Thank you so much for your stay with us and the time you took to give this great feedback. We are pleased to see that you are happy with our services. We would be happy to welcome you again in our house. kind regards Your Hotel B&B Basel

2/10 Terrible

Patrick

Stayed 1 night in Mar 2022

8/10 Good

Gregoire

Travelled with group
Liked: Cleanliness, property conditions & facilities
Not best location and very basic but still good price for money
Stayed 1 night in Sep 2021
Response from Your B&B Hotel Basel Team on 19 Jan 2022
Dear guest Best regards from Basel Thank you very much for your visit and the time you took to write a review. We were very pleased to read that you thoroughly enjoyed your stay with us and that your expectations were met in all areas. We would be delighted to welcome you again soon! Kind regards

8/10 Good

christos

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2021
Response from Ihr B&B Hotel Basel Team on 19 Jan 2022
Lieber Gast Herzliche Grüsse aus Basel Vielen Dank für Ihren Besuch bei uns sowie die Zeit, welche Sie sich anschließend für die tolle Bewertung genommen haben. Mit großer Freude sahen wir, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren und wir Sie in allen Bereichen und Dienstleistungen von uns überzeugten Auf ein baldiges Wiedersehen würden wir uns sehr freuen. Freundliche Grüsse

4/10 Poor

nelli

Travelled with group
Disliked: Property conditions & facilities
Terrible
Stayed 2 nights in Sep 2021
Response from Your B&B Hotel Basel Team on 19 Jan 2022
Dear guest Best regards from Basel Thank you very much for your honest review. It is with great regret that we read that you were not satisfied with our service. Please do not hesitate to contact us directly to describe your experience so that we can discuss it internally and use it to improve. We would be happy to meet you again and give you a second chance! Kind regards

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Zimmer sind bei geschlossenen Fenster ruhig; Hotel liegt etwa 20 Minuten zu Fuß vom Bahnhof SBB und der City entfernt
Stayed 1 night in May 2024

8/10 Good

Andreas

Travelled with partner
Liked: Cleanliness, property conditions & facilities
OK
Stayed 2 nights in Apr 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service
Ausblick auf die Autobahn. Gute Anbindung an die öffentlichen Verkehrsmittel. Auswahl am Frühstücksbuffet ist nicht sehr groß, gerade wenn man zB. Vegetarier ist. Das Toast war so hart das es sicherlich mehr wie einen Tag offen dagelegen hat. Sehr schlechte Lüftung im Badezimmer, für eine vierköpfige Familie wird es trotz Klimaanlage sehr stickig im Zimmer. Das Hotel ist super hellhörig, die Türen fallen immer ins Schloss so das es bei den hohen Decken sehr hallt und man fast aus dem Bett fällt wenn man versucht zu schlafen.
Stayed 2 nights in Apr 2024

8/10 Good

Mikko

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Patrizia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gestank im Bad
Stayed 1 night in Jan 2024

10/10 Excellent

Avni

Business traveller, Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Oliver

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gennemsnitlig
Ikke super rent, særligt toilet og bad, samt ødelagt toiletsæde. Udsigt til motorvej og jernbane. Dårlig udluftning. Meget lille værelse. Rigtig fin service 24/7 og fin morgenmad. Let at komme ind til byen med letbanen.
Stayed 2 nights in Dec 2023

8/10 Good

GÖKHAN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Murat

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2023

8/10 Good

Paolo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel moderno un po' decentrato da Basilea, il migliore per rapporto qualità prezzo che ho trovato, ha molti aspetti positivi e alcuni negativi. Le camere sono ampie con una bellissima vista, sono insonorizzate da non credersi e molto pulite. La colazione non l'abbiamo fatta in quanto costava 17 franchi a testa, mi pareva un po' troppo sinceramente, in altre località dell'europa B&B fa formule più promozionali per le famgilie. Il personale della reception è stato gentilissimo e si è prodigato per aiutarci con il parcheggio, veramente da elogiare. Modern hotel a little out of the way from Basel, the best value for money I've found, it has many positive aspects and some negatives. The rooms are large with a beautiful view, they are soundproofed beyond belief and very clean. We didn't have breakfast as it cost 17 francs each, which honestly seemed a bit too much to me, in other places in Europe B&B offers more promotional formulas for families. The reception staff were very kind and went out of their way to help us with parking, truly to be commended.
Stayed 1 night in Dec 2023

6/10 Okay

MªCarmen

Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Samuel

Liked: Staff & service, property conditions & facilities
Sehr gut
Stayed 1 night in Nov 2023

8/10 Good

Janani

Stayed 2 nights in Nov 2023

8/10 Good

Vittorio Silvio

Travelled with partner
Liked: Cleanliness, staff & service
Hotel molto comodo, stazione del tram davanti all'uscita. La zona non è il massimo ma si arriva velocemente in centro
Stayed 1 night in Nov 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Markus

Stayed 1 night in Nov 2023

10/10 Excellent

Jens

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

8/10 Good

Eva

Business traveller
Liked: Staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfait pour aller à une manifestation à la St Jakobshalle, accessible à pied! Réception ouvert 24/24. possibilités de laisser le sac/valise dans une pièce fermée.
Stayed 1 night in Oct 2023

8/10 Good

Rudolf

Stayed 2 nights in Oct 2023

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Ana Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, lejos del centro pero te dan la Basel Card con la que puedes utilizar el transporte público sin pagar extra. La regadera no tiene puerta entonces se moja un poco el baño pero tienes muchas toallas y todo lo demás del cuarto está excelente.
Stayed 3 nights in Sep 2023

2/10 Terrible

kaihan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket dåligt ventilation och mycket dåligt frukost
Stayed 2 nights in Oct 2023
Response from B&B Hotel Basel on 13 Oct 2023
Dear Kaihan, Thank you for taking the time to write us a review. We look forward to incorporating your suggestions into our daily hotel routine. We would love to welcome you back and show you how your feedback has helped us improve. We look forward to seeing you again soon.Your team of the

8/10 Good

Florian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Gute Unterkunft. Einfach gehalten aber völlig ausreichend für einen kurzen Aufenthalt.
Stayed 1 night in Sep 2023
Response from B&B Hotel Basel on 16 Sept 2023
Lieber Herr FlorianHerzliche Grüsse aus Basel Vielen Dank für Ihren Besuch bei uns sowie die Zeit, welche Sie sich anschliessend nahmen um eine Bewertung zu verfassen.Herzlichen Dank für die netten Worte. Es ist sehr schön zu lesen, dass Sie sich bei uns sehr wohl fühlten.Es würde uns freuen, Sie bald erneut zu begrüssen!Freundliche GrüsseIhr B&B Hotel Basel Team

8/10 Good

Aasne

Stayed 1 night in Sep 2023
Response from B&B Hotel Basel on 16 Sept 2023
Liebe / Lieber / Herr / Frau AasneHerzliche Grüsse aus Basel Vielen Dank für Ihren Besuch bei uns sowie die Zeit, welche Sie sich anschliessend nahmen um eine Bewertung zu verfassen.Herzlichen Dank für die netten Worte. Es ist sehr schön zu lesen, dass Sie sich bei uns sehr wohl fühlten.Es würde uns freuen, Sie bald erneut zu begrüssen!Freundliche GrüsseIhr B&B Hotel Basel Team

8/10 Good

Philipp

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
24h Check-In, sehr gut! alles zufriedenstellend, Danke.
Stayed 1 night in Sep 2023
Response from B&B Hotel Basel on 16 Sept 2023
Lieber HerrPhilippHerzliche Grüsse aus Basel Vielen Dank für Ihren Besuch bei uns sowie die Zeit, welche Sie sich anschliessend nahmen um eine Bewertung zu verfassen.Herzlichen Dank für die netten Worte. Es ist sehr schön zu lesen, dass Sie sich bei uns sehr wohl fühlten.Es würde uns freuen, Sie bald erneut zu begrüssen!Freundliche GrüsseIhr B&B Hotel Basel Team

4/10 Poor

jakob

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from B&B Hotel Basel on 13 Oct 2023
Dear Jakob, Thank you for taking the time to rate your stay. We hope you had a pleasant onward journey. We look forward to seeing you again soon. Your team of the

8/10 Good

RICHARD

Stayed 2 nights in Aug 2023
Response from B&B Hotel Basel on 13 Oct 2023
Dear Richard, Thank you for taking the time to rate your stay. We hope you had a pleasant onward journey. We look forward to seeing you again soon. Your team of the