Pros:
- Staff are absolutely dedicated, knowledgeable and on top of things!
- Trams stop right next to the hotel, and it's within walking distance to much of the town. Also, right next door to exhibition hall.
Cons:
- HVAC is mediocre at best, but they do at least have fans that will be brought to the room. Shouldn't be necessary though, particularly in winter!
- Inhouse dining is good but truly expensive.
- Rooms are pretty cramped.