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Reviews of SET Hotel.Residence by Teufelhof Basel

4 out of 5
SET Hotel.Residence by Teufelhof Basel
Leonhardsgraben 46, Basel

Reviews

9.6

Exceptional

Rating 10 - Excellent. 131 out of 170 reviews" "
Rating 8 - Good. 33 out of 170 reviews" "
Rating 6 - Okay. 5 out of 170 reviews" "
Rating 4 - Poor. 1 out of 170 reviews" "
Rating 2 - Terrible. 0 out of 170 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is adjacent to the music academy so convenient for auditions and parents visiting
Stayed 4 nights in Apr 2024

10/10 Excellent

Andrea

Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a nice place to stay with friendly staff, good service and a great location.
Stayed 4 nights in Jan 2024

10/10 Excellent

Timoteo, Falls Church

Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
great value and location
Stayed 5 nights in Nov 2023

10/10 Excellent

David and Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully QUIET convenient area, directly on tram #3 stop. Rooms were well appointed and staff very friendly. Breakfast was across the street in their other hotel and was very good. Appreciated the air conditioning
Stayed 2 nights in Sep 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night before our flight back home, but from what we say the property was very nice. Clean and big rooms, modern bathrooms, quiet neighborhood - if you arrive by car watch out for the speed trap just before you arrive at the hotel! As with many hotels in Basel, they provide you with a card for free local transportation, very useful.
Stayed 1 night in Jul 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Marina

Stayed 5 nights in Jul 2023

8/10 Good

Einav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Very comfortable, great location. We've stayed in the older portion of the hotel before, this newer unit was much more spacious. It is equipped with a kitchen, which can be a bonus.
Stayed 1 night in Jun 2023

10/10 Excellent

sioned

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
Stayed 5 nights in May 2023

10/10 Excellent

Ronald

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, quiet, good size room and comfortable bed. Staff was very accommodating. Good walkable neighborhood and convenient to tram stop. 2 very good restaurants at tram stop, maybe a 5 minute walk from hotel.
Stayed 3 nights in May 2023

10/10 Excellent

Walter, PORT ST LUCIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location- trams we’re easy to learn, #3 stopped less than a block from SET and it was easy to transfer to go wherever we wanted. Trams and buses were free with the Basel Card provided by the hotel. The Basel Card also gave us half-price entry to all the museums. Daily cleaning was available and appreciated. Staff spoke excellent English and were friendly and helpful. Loved having a kitchen and dishwasher, especially since restaurants were very expensive. Also great having a washer. Only negatives were that the dining room chairs were very uncomfortable, not enough light in the living room and the bedroom, top kitchen cabinets are the same size as lower cabinets, so you have to be careful not to bang your head when you use the sink. Nice to have coffee for Nespresso machine, tea bags, sugar, and cream provided. Be aware that items in the small refrigerator and on the counter are for purchase not a welcome gift. Bed was comfortable. Would stay again.
Stayed 8 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Clean rooms, great location. We would stay here again.
Stayed 3 nights in Apr 2023

8/10 Good

kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property Spacious room Nice staff Wonderful location It is not a warm and cozy setting, no antiques or overstuffed chairs. Very minimalist furniture but once we got used to that, we were very happy. Bed is terrific
Stayed 5 nights in Apr 2023

10/10 Excellent

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, lovely staff, cleanliness was the only let down on arrival, the room was only half done (it seemed!)
Stayed 2 nights in Apr 2023

10/10 Excellent

Denitsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2023

10/10 Excellent

Bente

Stayed 4 nights in Feb 2023

10/10 Excellent

John, Medford

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Rory

Stayed 1 night in Jan 2023

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean with great amenities. Friendly and helpful staff. Good cafe on site. Near shopping area.

10/10 Excellent

Dominic

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff who were very accommodating and made travelling with a toddler so much less stressful. Perfect location on the edge of the old town.

10/10 Excellent

Ange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class hotel
We had a wonderful stay here. We were made to feel welcome as soon as we arrived there. The front desk person walked us to our room. The room was very clean and comfortable. The bed was comfortable. Gym was modern and clean. Breakfast was delicious. We had dinner there also and the food was also delicious. The location was right by a tram, so easy to get around town. I would highly recommend this hotel and stay there again.
Stayed 8 nights in Nov 2022

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, centrally located. The breakfast was great.
Stayed 3 nights in Sep 2022

8/10 Good

Stephen, Woodland

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to ask several times for things and call twice to get service.
Stayed 3 nights in Aug 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Stay Ever!
The staff at SET and Teufelhof are nothing short of AMAZING! Hands down this was the best hotel stay of my life. The front staff new my name from the time I walked in the door and were quick to follow up with me on my plans and make sure I had the best experience in Basel possible! This will ALWAYS be my go-to when I stay in Basel
Stayed 2 nights in Jul 2022

10/10 Excellent

elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Perfect location for getting around Basel - walking distance to centre of old town yet in a quiet road. Air con, coffee machine in spacious room made my stay very comfortable. Staff very friendly and welcoming - will stay here again when next in Basel which is such a lovely city.
Stayed 4 nights in Jul 2022

10/10 Excellent

Laura

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely staying again there
Great hotel, very nice rooms. super helpful staff.
Stayed 4 nights in Jul 2022

8/10 Good

Joseph, Indianapolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jul 2022

10/10 Excellent

Hiu-Yee Bianca

Stayed 2 nights in Jul 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a family trip
Very comfortable room for our small family. It even included a full kitchen and the bedroom partitioned off from the living area where our son slept on the pull out bed. The hotel is located on a quiet street in a beautiful neighborhood which is and walkable to loads of shops and restaurants. The tram system is also very simple - no need for a car to explore the city. We arrived by car and the hotel offers parking for a fee at an off site garage which is a few blocks away. The breakfast (add'l cost) is very nice and is at the restaurant across the street. Eating out is pricey in Basel (Switzerland in general) so the price seemed fair.
Stayed 2 nights in Jun 2022
Response from Anja on 18 Jul 2022
Dear James Thank you so much for taking the time to give us this feedback. We are glad to hear that you had a good stay with us. This is exactly how it should be! Hopefully we see you and your family soon again. Till then we wish you all a good time. Kind regards, Anja Thomet & the SET team

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet, super comfortable bed. Excellent service!
Stayed 1 night in Jul 2022

10/10 Excellent

George, Edlibach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2022

10/10 Excellent

Barbara, Chapel Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Lucky find. Staff is incredibly respectful and friendly. I wish we were staying longer. Would highly recommend!
Stayed 1 night in Nov 2021

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inaugural SAS meeting Nov 2021
The hotel location is fantastic, 'trams go through the hotel!' I loved the character of the hotel, the staff were friendly, knowledgeable and fun. The 'roof walking artwork' aligned well with the many hidden depths that this hotels has, three restaurants, onsite brewery, great food, and a well stocked bar.
Can you spot the roof walker?
Stayed 3 nights in Nov 2021

10/10 Excellent

Mahendra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for transport to the airport (50 bus), conference centre and night life. Spotless and large size accommodation. Staff were very helpful. I’d come back !
Stayed 3 nights in Nov 2021

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Aug 2021

8/10 Good

Kristine Ida

Stayed 1 night in Jun 2021

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay!! So friendly and a great location!
Stayed 3 nights in Jun 2021

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Markiyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👌👍
Stayed 1 night in Nov 2020

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great and friendly place to stay in Basel. The hotel is very nice and the neighborhood is charming.
Stayed 2 nights in Aug 2020