Kalamazoo Hotel Guide - Bass Lake hotels in Kalamazoo, United States of America.

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"The staff at Home2 Suites were the highlight of my stay! The kitchen team is incredibly kind, and the front desk was honest and helpful throughout. I love that breakfast is included, though adding a cold brew option would be a great touch. I’d also recommend providing a list of local pet boarding/daycare options and clearer instructions for the dual hot water/coffee machines. However, the experience at the connected Hilton was quite different. The atmosphere felt negative, and I found the front desk staff there to be judgmental and rude based on my attire. Additionally, their $15 pricing for a small margarita felt excessive, and they should ensure their "Happy Hour" signage is removed when it isn't active to avoid misleading guests. Note for future guests: The parking situation is confusing. It isn't clear that you should pull off on the side street to check in and drop off luggage before moving your car to the parking ramp across the street. There needs to better signage to have clear directions."

"The room was dirty. The floors, the walls, the bathroom all dirty. There was stink bugs in the rooms. The only reason we didn’t leave and just drive home was because of the severe weather. The pool was also dirty and appeared very cloudy. "

"It's quite "

"Laundry cheap, nice staff, clean room"

"The parking lot is in terrible condition; large pot holes all over while pulling into the facility. The pool area/ outdoor patio was dirty. The work out room had one broken treadmill and again seemed dirty. There was plastic around the windows flying in the breeze. The housekeepers did a good job in the room. Not sure Hilton would like it’s reputation associated with this Hampton Inn… we have always stayed at Hampton inns whenever we travel, but this facility has made us question this decision. "

"Fresh breakfast. Convenient for travleing sporting events. "

"Parking was very easy! Super clean property. Great staff! "

"The staircase going up stairs had some kind of odor and the walls in the room had stuff all over it and the bathroom sink and shower looked liked they hadn’t been cleaned. I forgot something in the room when I checked out and asked if I can get a key or something to go back in and the fro desk told me there was staff on the floor to ask them I did ask them and explained to them what happened and what the guy at the desk said and they ignored me and went back to work so I called the other person in my party and asked her to go tell the man at the desk what’s "