Swiss-Belhotel Harbour Bay

Property class: 3.5

Choose dates to view prices

Take advantage of a poolside bar, a terrace and a coffee shop/cafe at Swiss-Belhotel Harbour Bay. Treat yourself to a massage at the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is €71
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe King

A hotel room with a large bed, a desk, a chair, a small table, and a view of the cityscape.

Deluxe King

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

A hotel room with a large bed, two chairs, a desk, and a TV screen displaying the hotel name.

Grand Deluxe

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a view of the sea, and a wooden accent wall.

Junior Suite, 1 King Bed

  • Garden view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Sea View

A hotel room with a bed, a desk, a chair, and a TV screen displaying the hotel's name.

Presidential Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 109 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Twin

7.0 out of 10
Good
(4 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
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About the area

Located in Nagoya (Lubuk Baja), a neighbourhood in Batam, Swiss-Belhotel Harbour Bay is in the entertainment district and near the bay. East Coast Park is a popular area attraction and if an activity is on the agenda, Batam Centre Ferry Terminal and Batam Centre are worth checking out. Looking to enjoy an event or a game while in town? See what's going on at Xtreme Skate Park, or consider a night out at Dusit Thani Laguna Singapore. Visit our Batam travel guide
Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432

What's nearby

  • Grand Batam Mall
    4 min drive - 2.6 km
  • BCS Mall
    4 min drive - 3.0 km
  • Nagoya Hill Mall
    5 min drive - 1.9 km
  • Batam Centre
    15 min drive - 15.2 km
  • Batam Center Shopping Area
    15 min drive - 15.2 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim)
    33 min drive

Restaurants

  • Altitude Rooftop Bar & Lounge
    6 min walk
  • Wey Wey Live Seafood
    3 min walk
  • Golden Palace
    9 min walk
  • Goji Kitchen & Bar
    5 min walk
  • Momoo Juice Bar & Coffee
    7 min walk

About this property

Swiss-Belhotel Harbour Bay

  • Hotel near Nagoya Hill Mall
  • You can look forward to a poolside bar, a terrace and a coffee shop/cafe at Swiss-Belhotel Harbour Bay. Treat yourself to a massage at the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers
    • Free self-parking and extended parking
    • Limo/town car service, buffet breakfast (surcharge) and a ballroom
    • Concierge services, luggage storage and ATM/banking services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 179 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Rainfall showers, free toiletries and hairdryers
    • 32-inch LCD TVs with cable channels and DVD players
    • Electric kettles, daily housekeeping and desks

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8.8 out of 10, Excellent, 326 reviews
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includes taxes & fees
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Frequently asked questions

Does Swiss-Belhotel Harbour Bay have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Swiss-Belhotel Harbour Bay?

As of 27 Oct 2026, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Harbour Bay on 1 Nov 2026 start from €71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Swiss-Belhotel Harbour Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swiss-Belhotel Harbour Bay?

Self-parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Swiss-Belhotel Harbour Bay?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Swiss-Belhotel Harbour Bay?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Swiss-Belhotel Harbour Bay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 205000 per vehicle applies.

Where is Swiss-Belhotel Harbour Bay located?

Located in Nagoya (Lubuk Baja), this spa hotel is 0.2 mi (0.4 km) from Harbour Bay Ferry Terminal and within 3 miles (5 km) of Nagoya Hill Mall and Grand Batam Mall. BCS Mall is 2.2 mi (3.5 km) away.

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Reviews

Swiss-Belhotel Harbour Bay Reviews

8.6

Excellent

8.4

Cleanliness

7.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 254 out of 587 reviews
Rating 8 - Good. 248 out of 587 reviews
Rating 6 - Okay. 56 out of 587 reviews
Rating 4 - Poor. 19 out of 587 reviews
Rating 2 - Terrible. 10 out of 587 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and value for money hotel. It's proximity to the harbour is a great plus.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel in Batam. Ideally located with a 2 minute walk to Harbour Bay. Big clean rooms with comfy beds. Brekky is good & the dinner menu is ok. Staff are excellent. They can't do enough to help the hotel guests. Excellent value for money!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff were friendly and the food was great.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome as always
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
The hotel is very well maintain and is very nearby to many facilities and shops
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
location is very convenient
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good buffet

Very close to ferry terminal and the buffet was good to my taste
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff. Clean location, close to ferry terminal
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hôtel in Batam by far! Excellent service and clean !
Stayed 8 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and spacious room. Staffs were pleasant and helpful. Will definitely return here. Kids loved the pool!!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Grand Deluxe room is comfortable with a nice bath tub, be sure to bring your bath fizzy or bubbler
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Opposite hotel, massage available and around the area there are dinning options.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Overview of hotel facilities and staff

All staff are friendly, room well maintained including cleanliness . Good facilities provide
Stayed 9 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and big. Staff are friendly and polite.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. It’s a very pleasure experience.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel at harbour bay conveniently located near harbour bay ferry terminal. with lots of dining options and amenities around. lots of people strolling and jogging during evening. room is spacious, clean and quiet. stuff is very polite and customer orientated.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service

Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from Ferry service, clean and tidy with large rooms. While hotel is extending and construction taking place it did not impinge on our stay. Breakfast included was a very large selection of food options. Taxis' and Grab transport was close
Stayed 9 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 3 nights , requested non-smoking floor . Although we didn’t get a room with a good views, our room was comfortable enough .
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Nice stay

The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal. The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Had a pleasant stay here. Location was very near to harbour bay ferry terminal (walking distance). Check-in was swift. Prior to our arrival, I received a message on WhatsApp from concierge if there’s anything they can assist (tip top service). Room was nicely done up as per our remark. Room nice and clean, spacious. We love the overall experience. This is a very quiet area, away from the main road and we personally find it to be very peaceful. Also, they have quite a number of convenience stalls nearby 24/7. They also have 24/7 massage service if you’ll like a good rub. Price is also very affordable! Lastly, I’d like to thank Tesa, Salma, Jaka and Agung for their great hospitality! Not forgetting the male housekeeper at L4 for helping with our request too! Thank you!!
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a pleasant stay. The bed was comfortable and cleanliness was tip top condition. Less than 5 min walk from harbourbay ferry center. There is a 24hrs Spa which the price was reasonable. The hot water seem to be inconsistent, after you fill water for your bathtub, the water will not be hot for your shower. Another occurrence was that there was a power failure and my family and Myself were trap in the lift for about 1minute. The Front Office Manager personally text myself and apologies for the incident. Great customer service but hope it wont happen again as it could be scary for a complete darkness for my young kid.
Stayed 2 nights in Apr 2025