Kuala Lumpur Hotel Guide. Hotels in Batu Dua Jalan Ayer Hitam, Kuala Lumpur, Malaysia

"Lovely hotel with great staff"

"Economical to stay long with necessary facilities. I liked its clean and cozy room."

"Good "

"Staff at check in was insistent on collecting the Malaysian Tourism Tax. When I showed them the confirmation from Expedia "If you are not a Malaysia Resident...you do not need to pay this to the hotel." The staff didn't believe me and said that the tax i paid was the Expedia platform tax. Managed to not pay the tax. I suggest for the management to review their training. It was a bad start to the hotel and their tone was very unsatisfactory. When receiving the room card, I asked if it was a king bed as that was the option i chose during the booking. The staff then mentioned that I did not book a king bed. I showed him the confirmation mail again, and he just replied "Oh we do not have available king bed" without even checking in the system. I guess he was just lazy to check and change the cards. another disappointment. Linen and sheets were dirty and you have to hold down the flush for a long time to flush the toilet. Aircon was warm in the afternoon and only got slightly cooler at about 1am till 8am. Wifi was weak at certain sports in the room, such as the toilet and near the window where the chair was located. Sound proofing was also bad. Heard slamming of doors, walking and crying babies throughout the stay of 1 night. The only positive of this hotel would be the shower. It has good water pressure and temperature. I will never return to this hotel even if it is offered to me for free."

"Everything was excellent "

"Good hotel but the breakfast buffet needs improvement. The omelette undercook and the noodle soup not cooked at all."

"Excellent hotel in all aspects. Staff welcoming, friendly and efficient and went above and beyond. Great city centre location right next to Pavillion and close to Bukit Bintang and metro stations / monorail. Walking distance to KLCC. Fantastic range of food at breakfast. Pool area a relaxing idyl in the middle of the city. Will definitely book again. "

"I cannot thank Hilton staff Ida Irdina, Clift and the concierge team for their help. During this stay, I left my injection med in fridge and left Malaysia. I called Hilton and the staff immediately found it in fridge and put it in safe chilling place. I came back today and got the med on time. Thank you so much!"

"hotel is quite remote from anything and not fast to get a taxi. aircon system could be noisy and breakfast was quite so so in term of quality. Room spacious, great TV entertainment and although couldn't enjoy it, the pool looked nice."