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"Excellent stay. Smooth check-in. Clean room. Comfortable bed. "

"Staff was courteous and inviting "

"Great spacious and quiet room"

"Staff were helpful, extended our check out time and breakfast was lovely 😍. Thank you for a convenient stay."

"I did not sign up for breakfast as there are many eateries at One Utama next door. "

"From main KLIA term 1 you must go to level 1 and take the free shuttle to term 2, then go to level 2m where you will find the hotel. Very courteous staff, room was very clean and quiet. "

"Pretty good. Except the shower room the water couldnt drain, so gotta remove the cover."

"My wife and I recently had a fantastic experience at the DoubleTree. While the warm welcome cookie is always a nice touch, the true highlight of our stay was the exceptional customer service, particularly from a staff member named Jordan. We had an unexpected and very late flight change, which presented a real problem for us regarding checkout. Jordan handled our situation with incredible grace and professionalism. Understanding our dilemma, he went above and beyond to arrange a much-needed late checkout for us. This simple act of kindness and flexibility relieved so much stress and allowed us to relax and prepare properly for our extended travel day. Jordan's helpfulness truly turned a potentially frustrating situation into a pleasant and manageable one. It’s employees like him who make a hotel stand out. The rooms were clean and comfortable, and the overall atmosphere was welcoming, but the service we received, especially from Jordan, is why we will definitely be choosing the DoubleTree again. Highly recommended! Thank you, Jordan, and thank you, DoubleTree! "

"Good clean and great staff "