Lobby

Reviews of Country Inn & Suites by Radisson, Bel Air/Aberdeen, MD

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1000 reviews" "
Rating 8 - Good. 292 out of 1000 reviews" "
Rating 6 - Okay. 84 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy on/off the highway, clean rooms, good breakfast, easy checkout.
Stayed 1 night in Apr 2024
Response from Management on 29 Apr 2024
Hi David,Thank you for taking time to share your positive experience with us. We are thrilled to hear you enjoyed your stay. It is always a pleasure to receive positive feedback from our guests. I will make sure to share your kind words with the entire team. We look forward to welcoming you back for another enjoyable stay in the near future.

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean and breakfast was excellent
Stayed 1 night in Apr 2024
Response from Management on 22 Apr 2024
Hi Amanda,Thank you for taking time to complete our online survey. We are thrilled to hear you enjoyed your stay with us. Your positive feedback will be shared with the staff. We hope to see you back in the near future.

6/10 Okay

Gerald

Liked: Staff & service
Disliked: Property conditions & facilities
Have stayed at this property previously. Condition has deteriorated over the years and needs some renovation - like new paint and varnish, New chairs in rooms etc.
Stayed 1 night in Apr 2024
Response from Management on 10 Apr 2024
Hi Gerald,Thank you for your recent stay with us and for completing the online survey. We appreciate your honest evaluation and will use it to fine tune our operations.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access off Route 95, plenty of dining options, from fast food to sit down
Stayed 1 night in Mar 2024
Response from Management on 1 Apr 2024
Hi Deborah,Thank you for taking time to share your positive experience with us. We are thrilled to hear you enjoyed your stay. It is always a pleasure to receive positive feedback from our guest. We look forward to welcoming you back for another enjoyable stay in the near future.

8/10 Good

Janice

Stayed 2 nights in Mar 2024
Response from Manager on 16 Apr 2024
Hello Janice,Thank you so much for choosing to stay with us at Country Inn & Suites by Radisson. We look forward to welcoming you back for another enjoyable stay in the near future

10/10 Excellent

Edwin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stop to rest after a 10 hour drive. Staff was ver friendly, room was very clean, breakfast area was clean enough food. Staff was very nice and professional. Will stay again and recommend to friends. Price was fair.
Stayed 1 night in Mar 2024
Response from NS on 25 Mar 2024
Hello Edwin,Thank you so much for the positive rating and for recommending our hotel to other travelers. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Warm regards, Manager

10/10 Excellent

Annunziata

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Management on 11 Mar 2024
Hello Annunziata,Thank you for your recent stay with us. We value you as a guest and are delighted to hear you enjoyed your stay with us. We hope to see you back in the near future.

4/10 Poor

Victor

Travelled with partner
Disliked: Property conditions & facilities
We were bitten by something in the room I don’t know what but I will not return
Stayed 1 night in Dec 2023
Response from Management on 17 Feb 2024
Hi Victor,Thank you for taking time to complete the guest survey. We would like to sincerely apologize for any inconvenience you encountered during your stay. Your feedback is important to us and helps us identify areas where we can improve.

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We have stayed at country inn several times. Very clean. Staff are not friendly, and would like to see a different breakfast.
Stayed 2 nights in Feb 2024
Response from Management on 12 Feb 2024
Hi Jean,Thank you for your recent stay with us and for taking time to complete the guest survey. We are sorry to hear the breakfast did not meet your expectations and the staff was not friendly. Your feedback is important to us and helps us identify areas where we can improve.

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aces
Stayed 1 night in Feb 2024
Response from Management on 5 Feb 2024
Hi Harold,Thank you for your recent stay with us. We would like to thank you for a 5 star rating for our overall hospitality. We hope to get many more opportunities to provide our service to you in the future.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 13 Feb 2024
Hi Joel,Thank you for taking time to rate your stay with us. We are thrilled to hear that you enjoyed your stay. It was a pleasure to receive a 10 out of 10. We look forward to welcoming you back for another enjoyable stay in the near future.

10/10 Excellent

Cherise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 22 Jan 2024
Hi Cherise,Thank you for your recent stay with us and for taking time to complete the guest survey. We are delighted to hear you enjoyed your stay. We hope to see you back in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ovenight stay while traveling to Florida
Good basic accomodation. Heat/AC was very quiet. Bathroom fxitures a little dated. Tap water had slight sulpher taste so I'd bring a bottled water next time. Front desk was helpful & courteous.
Stayed 1 night in Jan 2024
Response from Manager on 19 Jan 2024
Thank you for taking time to share your experience with us. I will make sure to share your comments with the entire team. We value your feedback and will use it to fine tune our operations. We hope to see you back in the near future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One bedroom suite
A wonderful one bedroom suite with a very comfortable bed. Avfew dollars more for a separate bedroom is amazing. The breakfast was nice and filling. I would definitely stay here again.
Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Hello David,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay. It is always a pleasure to receive positive feedback from our guests. We look forward to welcoming you back for another enjoyable stay in the near future

10/10 Excellent

Allyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on 14 Jan 2024
Dear Allyson,Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel.

10/10 Excellent

Claudinei

Stayed 1 night in Dec 2023
Response from Manager on 13 Feb 2024
Hi Claudinei,Thank you for very much for taking time to review our property. Its always heartwarming to see high ratings. We appreciate your feedback and hope to see you again real soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 7 Jan 2024
Hello Michael,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are delighted to see high rating. We look forward to welcome you again.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Manager on 7 Jan 2024
Hello Dan,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are delighted to see high rating. We look forward to welcome you again.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad water pressure
Overall the hotel was great, nice design, decor, and spaces. The water pressure in the shower however is NON existent! The water barely came out enough to shower and had a high-pitched whine the whole time like it was being restricted somehow. My sister said the same about her room, so not a room issue but a hotel issue. Unfortunately this means we won't stay here again.
Stayed 3 nights in Dec 2023
Response from Management on 27 Dec 2023
Thank you for taking time to complete the survey. We are sorry to hear that your experience did not meet your expectations. Your feedback is important to us and helps us identify areas where we can improve.

10/10 Excellent

Eileen

Stayed 1 night in Dec 2023
Response from Manager on 13 Feb 2024
Hi Eileen,Wow, what an incredible review! We are overjoyed to see your enjoyed your stay with us here at Country Inn & Suites by Radisson Bel Air/ Aberdeen Md. We hope to see you back again in the near future.

8/10 Good

Herbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean
Check in was fast and easy, and the room was nice and clean.
Stayed 1 night in Nov 2023
Response from Management on 5 Dec 2023
Hi Herbert,Thank you for taking time to share your positive experience with us. We are thrilled to hear you enjoyed your stay. I will make sure to share your kind words with the entire team. We look forward to welcoming you back in the near future.

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location with friendly, attentive staff.
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello Kristin,We are thrilled to see 5 out of 5 rating for your stay we us at Country Inn & Suites by Radisson. We look forward to see you again, where you are in area.

10/10 Excellent

Kathleen

Stayed 1 night in Nov 2023
Response from Management on 24 Nov 2023
Hi Kathleen,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are delighted to hear you enjoyed your stay! We hope to see you back in the near future.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on 29 Nov 2023
Hello Daniel,Thank you for talking time to review your stay with us at Country Inn & Suites by Radisson. We hope you to see again when you are in area.

4/10 Poor

Pamela

Travelled with family
Disliked: Staff & service
The coffee was good. The front desk staff were polite. Room cleanliness was bad. Large sticky stain on carpet visible upon entering. Desk and night table never wiped. 5 night stay and had to beg for clean sheets once. Housekeeping needs overhaul.
Stayed 5 nights in Oct 2023
Response from Management on 8 Nov 2023
Hi Pamela,We are sorry to hear that your experience did not meet your expectations. Your feedback is important to us and helps us identify areas where we can improve. We would like to sincerely apologize for an inconvenience you encountered during your stay and ensure that your next visit will be more enjoyable and comfortable.

10/10 Excellent

Cormac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent over all
Stayed 1 night in Nov 2023
Response from Management on 8 Nov 2023
Hi Cormac,Thank you very much for taking time to review our property. It's always heartwarming to see high ratings, we appreciate your feedback and hope to see you again soon.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Hello Dan,We are excited to see high rating for you stay review. We look forward to see you again, when you back to area.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 31 Oct 2023
Hello Dan,We are excited to see high rating for you stay review. We look forward to see you again, when you back to area.

8/10 Good

Wendy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 30 Oct 2023
Hello Wendy,Thank you so much for your kind words and for choosing to stay with us at Country Inn & Suites by Radisson. We look forward to welcoming you back for another enjoyable stay in the near future

8/10 Good

rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on 28 Oct 2023
Hello Rose,Thank you so much for your review and for choosing to stay with us at Country Inn & Suites by Radisson. We look forward to welcoming you back for another enjoyable stay in the near future

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Clean, free breakfastbwith our room.
Stayed 1 night in Oct 2023
Response from Manager on 28 Oct 2023
Hello Ruth,Thank you for taking the time to complete our guest satisfaction survey. We are pleased to see that you enjoyed your time at the hotel.

6/10 Okay

Hans

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Management on 21 Oct 2023
Hello Hans,Thank you for taking the time to share your feedback with us. We appreciate your honest evaluation of your stay. We are sorry to hear that some aspects of your experience did not meet your expectations, but we are committed to improving and delivering the highest level of service to all of our guests. We hope to have the opportunity to better serve you in the future. Thank you for choosing to stay with us.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I go to that facility once a year for the past three years and Tawanda who checked me in remembered why I come every year, my sister who passed away and my other sister who is a nurse. She was absolutely wonderful!!!
Stayed 2 nights in Oct 2023
Response from Management on 21 Oct 2023
Hello Lisa,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay and that our team was able to make a memorable impression. It is always a pleasure to receive positive feedback from our guests, and we will make sure to share your kind words with the entire team specially Towanda. We look forward to welcoming you back for another enjoyable stay in the near future. Thank you for choosing to stay with Country Inn & Suites By Radisson.

4/10 Poor

Paula

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on 21 Oct 2023
Hello Paula,We are sorry to see that your experience did not meet your expectations. Your feedback is important to us and helps us identify areas where we can improve. We would like to sincerely apologize for any inconvenience you encountered during your stay and ensure that your next visit will be more enjoyable and comfortable.

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
Hello Amy,Thank you so much for your kind words and for choosing to stay with us at Country Inn & Suites by Radisson. We look forward to welcoming you back for another enjoyable stay in the near future

8/10 Good

Rodney, Lewiston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and common areas were clean. Staff members were friendly. Breakfast options were adequate.
Stayed 3 nights in Sep 2023
Response from Manager on 10 Oct 2023
Hello Rodney,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay. It is always a pleasure to receive positive feedback from our guests, and we will make sure to share your kind words with the entire team. We look forward to welcoming you back for another enjoyable stay in the near future

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Manager on 7 Oct 2023
Hello Kelly,Thank you very much for taking the time to review our property. It's always heartwarming to see high rating, we appreciate your feedback and hope to see you soon.

10/10 Excellent

Laura

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. The bed was very comfy and the room was clean and spacious. The room darkening shades were nice. Thank you!
Stayed 1 night in Sep 2023
Response from Manager on 7 Oct 2023
Hello Laura,Thank you so much for your kind words and for choosing to stay with us at Country Inn & Suites By Radisson. We are thrilled to hear that you had a great experience. Your positive feedback means the world to us and serves as a motivation for our team to continue providing exceptional service and comfortable accommodations. We hope to have the opportunity to host you again in the future, and we look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Valerie J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the fact that the hotel was right off interstate 95 and the convenience of having a gas station right next door. The mattress was so soft and I slept like a baby!!
Stayed 1 night in Sep 2023
Response from Manager on 7 Oct 2023
Hello Valerie,Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your stay. It is always a pleasure to receive positive feedback from our guests. We look forward to welcoming you back for another enjoyable stay in the near future

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great suite
Stayed 1 night in Sep 2023
Response from Manager on 7 Oct 2023
Hello Maureen,Thank you so much for your kind words and for choosing to stay with us at Country Inn & Suites by Radisson. We look forward to welcoming you back for another enjoyable stay in the near future

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great staff awful bed
The room was very clean. Staff was super nice. Great location close to highway. The bed was AWFUL! didn’t sleep the entire time. Had 8 pillows and still hard as a rock. Breakfast was so so but there was a Cracker Barrel next door so we ate there.
Stayed 2 nights in Sep 2023
Response from Management on 11 Sept 2023
Hi Jennifer,Thank you for your recent stay with us. We are sorry to hear you did not enjoy your stay with us. We value you as a guest and will use your feedback to fine tune our operations.

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everypne helpful and friendly!
Stayed 1 night in Aug 2023
Response from Manager on 4 Sept 2023
Hello Therese,Thank you very much for taking the time to review our property. It's always heartwarming to see high rating, we appreciate your feedback and hope to see you soon.

10/10 Excellent

Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient, and next to Cracker Barrel
Stayed 3 nights in Aug 2023
Response from Manager on 4 Sept 2023
Hello Beatrice,Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience.

10/10 Excellent

JASON R

Stayed 1 night in Aug 2023
Response from Manager on 4 Sept 2023
Hello Jason,We would like to thank you for 5 STAR rating for our overall hospitality. We hope to get many more opportunities to provide our service to you in the near future. Have a wonderful evening!

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Management on 10 Aug 2023
Hi Bill,Thank you for your recent stay with us. We appreciate your honesty with your rating. If there are any areas we can improve on please feel free to contact us. We value your feedback as it helps us fine tune our operations.

10/10 Excellent

Julie

Stayed 2 nights in Jul 2023
Response from Management on 4 Aug 2023
Hi Julie,Thank you very much for taking the time to review our property. It's always heartwarming to see high ratings. We appreciate your feedback and hope to see you soon.

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Management on 28 Jul 2023
Hi Randy,Thank you for your recent stay with us. We are delighted to receive such as outstanding rating. We hope to see you back in the future.

10/10 Excellent

Angela

Liked: Amenities
Property was pretty. The only thing is that some of the curbs were a little too high for me.
Stayed 3 nights in Jul 2023
Response from Management on 26 Jul 2023
Hi Angela,Thank you for your recent stay with us. We value you as a customer. Your feedback will help us fine tune our operations.

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Manager on 22 Jul 2023
Hello Julia,Thank you very much for taking the time to review our property. It's always heartwarming to see high rating, we appreciate your feedback and hope to see you soon.

6/10 Okay

cheryl

Stayed 2 nights in Jul 2023
Response from Management on 25 Jul 2023
Hi Cheryl,Thank you for your recent stay with us. We appreciate you taking time to rate our hotel. If there is anything you would like to share with us about your stay, please feel free to do so.