Benátky nad Jizerou Holidays

The room was perfect.It was clean with a large tub, bath salts, body wash, shampoo, conditioner, lotion, large towels with heated towel rack. There was a cofee machine in the room as well as the lobby, which also had a lounge. The bed was very comfortable. The hotel was very beautiful and secure. It was centrally located. The staff were friendly and always happy to give recommendations. There was one exception. Raul wasn't necessarily rude, but didn't seem very friendly or helpful. Overall, I would recommend staying there.

Attentive staff ready to help in any way possible.

Lovely big apartment. Great area. Easy walking to most places. Also plenty of trams. Needed earplugs as busy road outside. Check in wasn't good. Was sent no information. Had to phone to find out where to pick up keys. A place that closed soon after I got there. Would have been good to have been sent that information first, especially as the place to pick them up closes at 11pm. Apart from that the place was great and would stay there again.

Overall, a good stay but inconsistent application of dress code. Our curtains were falling off the rails and when asked for them to be repaired the problem persisted.