Benesov Holidays

The Kampa Garden Hotel is situated just minutes from the Charles Bridge and the John Lennon Wall - two of the must-sees. A park is immediately next to the hotel and the Vltava river is a stroll through the park. The hotel is really a B & B, as it provides only a breakfast (which is full-on excellent). It does however provide little free 'Tapas' for guests in the small lounge from 2pm daily! GOOD and NOT-SO-GOOD: Room cleaning is perfunctory, and is done, I believe, every three days, though towels are plentiful. The sink in the bathroom (Room 102) had no sink plug, but after my request the Maintenance Man came and (after one failed attempt - plug didn't fit) supplied one which fitted. I strongly suggest that non-slip safety mats should be available for inside the showers. The room cleaner more often than not didn't replenish supplies of coffee, tea, sugar. Milk is not provided at all. The room had a fridge whose door had to be manouvred in order to close it. There was a 'Nespresso'- type coffee maker and pods were provided when the cleaner remembered. What was outstandingly good was the the attitude of the staff, both in the breakfast room, and, particularly, two of the Receptionists. Two young men, Jaroslav and Jan, were exceptionally helpful, friendly and professional and were a credit to the hotel. They are the reason for my overall Five Star rating.

Very nice hotel and staff was great

Great location and beautiful hotel. We loved it!!!!

Excellent location and wonderful staff. Our first visit to Prague and based on this we will return.

Great hotel, friendly staff was very accommodating as we arrived by bicycle.