Benidorm City Olympia Hotel

Booked a room for 3 people. What we actually received was a room for 2 and a camp bed that almost collapsed every time you sat on it. Didn't have enough bed covers for 3 and didn’t have enough towels for everyone in the room. When we requested more towels from the receptionist we were told ‘I’ll check’, only to be told there were no towels to give us because the cleaner wasn’t in. When the cleaners did bother to go in the room they would throw clothes into which ever suitcase they felt fit, not bother to take all the rubbish from the room and not replace the toilet paper in the bathroom. Walls extremely thin so could hear everything the people in the neighbouring room were doing. 2 of the receptionists we experienced were extremely rude and looked as if they didn’t want to be there, let alone resolve any issues. The only saving grace was that the room had great air con. Extremely disappointing experience. Don’t expect much.