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Hotel Servigroup Castilla

4.0 star property
Hotel Servigroup Castilla sits in Benidorm's entertainment district, offering guests a full day of amenities from morning relaxation to evening comfort

Choose dates to view prices

Travelers find comfort at Hotel Servigroup Castilla in Benidorm's entertainment area. Amenities include a sauna, steam room, and on-site restaurant. Guests enjoy laundry facilities and car rental services without leaving the property.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room Single Use, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room Single Use, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room, Terrace

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Terrace (3 Adults)

In-room safe, desk, free WiFi, bed sheets

Double Room, Terrace (3 Adults)

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
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About the area

Located in Benidorm, Hotel Servigroup Castilla is in the entertainment district and near the beach. Aqualandia is a popular attraction and the area's natural beauty can be seen at Llevant Beach and Poniente Beach. Festilandia and Benidorm Airsoft are also worth visiting. Visit our Benidorm travel guide
Map
C/ Jaén, 3, Benidorm, Alicante, 03503

What's nearby

  • Levante Beach featuring general coastal views and a coastal town as well as a couple
    Llevant Beach
    8 min walk - 0.7 km
  • Casino Mediterraneo Benidorm which includes signage
    Casino Mediterraneo Benidorm
    16 min walk - 1.3 km
  • Benidorm Airsoft
    9 min walk - 0.8 km
  • Benidorm City Hall
    12 min walk - 1.1 km
  • Benidorm Palace
    4 min drive - 1.7 km

Getting around

  • Benidorm Tram Station
    11 min drive
  • La Vila Joiosa Tram Station
    21 min drive
  • Alicante (ALC-Alicante Intl.)
    38 min drive

Restaurants

  • Easy Coffee & Bakery
    4 min walk
  • Golden Last
    3 min walk
  • Buddies Bar
    5 min walk
  • Moby Dick
    2 min walk
  • The Wooky Hollow II
    2 min walk

About this property

Hotel Servigroup Castilla

Upscale hotel near Llevant Beach
Benidorm Palace is located near Hotel Servigroup Castilla, which provides a terrace, a garden and laundry facilities. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on-site and a bar.
Additional perks include:
  • Self-parking (surcharge), multilingual staff and tour/ticket information
  • Smoke-free property, a 24-hour front desk and a vending machine
  • A lift, concierge services and luggage storage
Room features
All 132 rooms boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • Balconies, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 250 metres
  • Parking on site (EUR 15 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on 25 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December

Property is also known as

Hotel Servigroup Castilla
Hotel Servigroup Castilla Benidorm
Servigroup Castilla
Servigroup Castilla Benidorm
Hotel Castilla Benidorm
Servigroup Castilla Hotel Benidorm
Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel
Hotel Servigroup Castilla Benidorm
Hotel Servigroup Castilla Hotel Benidorm

Frequently asked questions

Is Hotel Servigroup Castilla pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Servigroup Castilla?

Self-parking is available for EUR 15 per day. There is free parking nearby.

What time is check-in at Hotel Servigroup Castilla?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Servigroup Castilla?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Servigroup Castilla located?

Situated in the entertainment district, this hotel is within a 10-minute walk of Plaça del Castell and Llevant Beach. Poniente Beach and Benidorm Palace are also within 1 mile (2 km). Benidorm Tram Station is 23 minutes by foot.

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Reviews

Hotel Servigroup Castilla Reviews

9.2

Wonderful

9.6

Cleanliness

8.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 76 out of 124 reviews
Rating 8 - Good. 38 out of 124 reviews
Rating 6 - Okay. 8 out of 124 reviews
Rating 4 - Poor. 1 out of 124 reviews
Rating 2 - Terrible. 1 out of 124 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice adult only hotel!

Very clean hotel, good size rooms, comfy beds and all staff were friendly, would stay again 100%!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet and in a good location
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic 5 star food, service was excellent, Jackie and all the staff were very helpful and friendly. Would definitely recommend this hotel.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities
The property was perfect for my stay. Great location, hotel was really good, the rooms were very comfortable with great air conditioning and facilities..
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a short walk to virtually anywhere you want to be. Bars are not too close which is great for a good night's sleep. Plenty of options for bars nearby. And the old town is approximately a 20 minute none strenuous walk away. Plenty of sun loungers to top up your tan top.
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay at Castilla!!! Can’t stress enough how helpful, kind, and attentive all the staff is. Thank you Castilla crew for making my mother and I have a great stay in Benidorm.
Stayed 10 nights in Jul 2024
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in perfect location for both quiet and busy area and within walking distance of beach Staff are chatty and very helpful Room cleaned every day Breakfast is the best I have had in Benidorm and breakfast chef is amazing and will make fresh eggs and pancakes without being asked, definitely would return
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Derek James

Liked: Cleanliness, staff & service, amenities
Good value for money, staff were excellent. Breakfast was good. Location was good but still noisy in the evenings/, early hours of the morning.
Stayed 4 nights in Apr 2024
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities

Average

Good points was location, Hotel was clean, no charge for room safe.bad points were €7 charge for sauna, freezing cold pool that nobody went into,and at weekend noisy stag party in my level making a lot of noise at 4 am, otherwise a quiet hotel, staff were friendly.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent accomodation. Well run hotel.
Stayed 7 nights in Sep 2022
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff better air on needed in rooms would make it bettrt
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Group holiday

Great location, close to bars, restaurants and old town but away from actual noisy parts of the resort
Stayed 3 nights in May 2023
Verified

8/10 Good

Kadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect couple of days getaway!

Breakfast was ok what you expect at a buffet breakfast! Pool was beautiful and no rush for sunbeds which I loved! Staff were all lovely and helpful! Perfect location for the beach, shops and the strip! However far enough away where no noise disturbs you! We will be back next year!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value. As part of a stag group we wanted to be near the strip but didn't want to be involved in the mayhem at the hotel and this suited perfectly
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castilla

Location great staff great. Food awful pool area poor
Stayed 4 nights in Jun 2023
Verified

6/10 Okay

keith

Liked: Cleanliness, property conditions & facilities

A bit disappointing

Classed as a four star but did not have coffee making facilities, no iron and no bottled water. The breakfast and dinner was as good but it felt like you were in a canteen and not a hotel diner.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities

Benidorm - spanisch/britisch

sehr spanischer Benidorm-Bunker. Für mich eine top Lage und sehr netter Service, Frühstück ist OK - aber halt alles nicht sehr gemütlich.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Diamantino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do melhor

Correu tudo muito bem! Hotel é muito bom, sossegado, refeições muito boas e variadas. Pessoal sempre disponível e com "boa cara". Certamente uma excelente opção para umas férias em Benidorm.
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable y atentos
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel calypso

Wasnt in castilla was closed u put me in calypso was brilliant loved the place
Stayed 7 nights in Nov 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Me and my partner was well looked after by friendly staff in all areas of the hotel. Made us feel like old friends to them. Food was amazing rooms were spotless. Defo coming back
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Najib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable dans un environnements serein

Un bon séjour dans un joli hôtel bien situé et calme. Personnel au petit soin des résidents. À recommander sans hésitation.
Stayed 4 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
LA PISINA ,ME TRAGE A LA NIÑA ON OTITIS IGUAL QUE OTROS NIÑOS DEL HOTEL EN LAS MISMAS FECHAS
Stayed 7 nights in Aug 2019
Verified

8/10 Good

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel convivial

Hotel très convivial!!!! nous avons passé 13 nuits dans cet hotel tout le personnel est très aimable ils font tout pour que cela se passe bien!Que ce soit petit déjeuner déjeuner ou dîner nous avons trouver la cuisine très bonne et très variée! La seule petite chose c est que l'on ne puisse pas dîner à l'extérieur a part cela c'était très bien
Stayed 13 nights in Aug 2019
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another enjoyable stay.

This was our second stay at the Castilla and we will definitely be coming back for third stay... the room was immaculate and cleaned to a high standard every day. the food is very nice and fresh and hot with plenty of choice, and all the staff throughout the hotel are very friendly and helpful.
Stayed 6 nights in Jul 2019