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Quality Inn & Suites

2.5 star property
Hotel in Benton Harbor with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking
Exterior
Miscellaneous
Laundry room
Suite, 1 King Bed with Sofa bed, Non Smoking
Quality Inn & Suites offers a practical start to each day with its continental breakfast and 24-hour fitness center. Guests connect using complimentary in-room WiFi, relax with newspapers in the lobby, or unwind watching TV while the attentive staff ensures a comfortable stay.

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The current price is €59
includes taxes & fees
24 Oct - 25 Oct

Room options

Check availability for these dates

Tonight

Sep 25 - Sep 26
Check availability for tonight Sep 25 - Sep 26

Tomorrow

Sep 26 - Sep 27
Check availability for tomorrow Sep 26 - Sep 27
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1598 Mall Drive, Benton Harbor, MI, 49022

What's nearby

  • Lake Michigan College - 7 min drive - 5.0 km
  • Lakeland Regional Medical Center - 7 min drive - 6.8 km
  • Harbor Shores Golf Club - 8 min drive - 7.5 km
  • White Pine Winery - 10 min drive - 8.9 km
  • Silver Beach - 10 min drive - 8.9 km

Getting around

  • St. Joseph-Benton Harbor Station - 10 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 49 min drive

Restaurants

  • ‪Chick-Fil-A - ‬8 min walk
  • ‪Good Fortune Restaurant - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Grand Crossing Bar & Grill - ‬3 min drive
  • ‪Arby's - ‬3 min drive

About this property

Quality Inn & Suites

Hotel near a train station
You can look forward to free continental breakfast, laundry facilities and a 24-hour gym at Quality Inn & Suites. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Motorhome/coach/lorry parking, a 24-hour front desk and newspapers in the reception
  • Smoke-free property and a TV in reception
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Quality Inn & Suites include comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and free newspapers. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

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Best Western Benton Harbor-St. Joseph

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
7.8 out of 10, Good, 1,015 reviews
The price is €72
includes taxes & fees
1 Oct - 2 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Days Inn Benton Harbor MI
Days Inn Motel Benton Harbor MI
Days Inn Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI Motel
Days Inn Wyndham Benton Harbor MI
Days Inn Suites Benton Harbor MI
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Benton Harbor
Quality Inn & Suites Hotel Benton Harbor
Days Inn Suites by Wyndham Benton Harbor MI

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Quality Inn & Suites?

As of 25 Sept 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on 24 Oct 2025 start from €58.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; check-in end time: 3 AM.

What time is check-out at Quality Inn & Suites?

Checkout is at 11 AM.

Where is Quality Inn & Suites located?

Situated in Benton Harbor, this hotel is 2.3 mi (3.7 km) from Intercare Community Health Network and within 6 miles (10 km) of Lake Michigan and Lake Michigan College. Lakeland Regional Medical Center and Harbor Shores Golf Club are also within 6 miles (10 km).

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Quality Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 108 out of 595 reviews
Rating 8 - Good. 227 out of 595 reviews
Rating 6 - Okay. 125 out of 595 reviews
Rating 4 - Poor. 63 out of 595 reviews
Rating 2 - Terrible. 72 out of 595 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Zachery

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Continental breakfast had a waffle maker and 5 slices of bread.
Stayed 2 nights in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Was near for what I needed. Also, in my price range.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 6 nights in Aug 2025

10/10 Excellent

Marvin

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2025

8/10 Good

Peter

It was VERY clean and close to restaurants and the interstate.
Stayed 1 night in Jul 2025

8/10 Good

Mandy

Liked: Cleanliness, staff & service
The room was clean and looked nice. Our only complaints; we found our smoke detector on top of the safe rather than in its place on the ceiling and the lack of elevator.
Stayed 2 nights in Sep 2025

8/10 Good

Gemeca

Liked: Cleanliness, staff & service, amenities
My one night stay at the hotel purpose was served.
Stayed 1 night in Jul 2025

4/10 Poor

Kozeta

Disliked: Staff & service, property conditions & facilities
It was safe, but room smell like smoke, and breakfast was poor.
Stayed 2 nights in Aug 2025

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place need too be closed down
Stayed 2 nights in Jul 2025

6/10 Okay

Jill

Liked: Staff & service
Disliked: Cleanliness
No much on breakfast bar compared to other hotels breakfast
Stayed 1 night in Jul 2025

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The WORST hotel experience I've had in 20+ years. Difficult check in, no one at the fro t desk when we arrived, had to hand over my ID and CC 3x before they could check me in. Entire hotel smelled musty. No elevator. No hot water for my morning shower. Missing light fixture in bathroom. Squealing exhaust fan. No breakfast at 7am, was frantically being brought out by a guy in flip flops. Broken metal lock on the door. Very noisy. Uncomfortable bedding. AWFUL.. STAY ELSEWHERE
Stayed 1 night in Sep 2025

2/10 Terrible

Ruben

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Mattress protector was full of stains. Door to room wasn’t properly closed and slightly open when checking in.
Stayed 4 nights in Aug 2025

2/10 Terrible

ANGELA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Curtains were thrown over the curtain rods. Outside looks unpleasant.
Stayed 2 nights in Aug 2025

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ant problem and odor in room.
Ants on dresser.
Stayed 1 night in Aug 2025

4/10 Poor

Brooklyn

Liked: Staff & service
The staff was amazing the rooms were clean the floors in the rooms need shampooed. The area is not in the safest area we left a few hrs after checking in Benton Harbor MI area isn’t as safe and as nice as it was three years ago.
Stayed 1 night in Jul 2025

6/10 Okay

John

Disliked: Cleanliness, amenities
It was ok, the staff was friendly but the property needs cleaned and update
Stayed 2 nights in Jun 2025

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
The room itself was clean, stairway to second floor needed a good cleaning.
Stayed 1 night in Jul 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service
It would be great if there was at least a hand towel in the room. And why is the refrigerator door open? Is there a problem in the room that you need the door to stay open? The front desk help was great, but why do I have to ask to dry my hands?
Stayed 1 night in Aug 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
An alarm kept going off all night long so we got no sleep! The place was dirty, and there was no breakfast as promised!
Stayed 1 night in Jul 2025

4/10 Poor

Dawn

Disliked: Cleanliness, amenities, property conditions & facilities
A smell of cigarettes, dirty carpet, no elevator needs a good cleaning staff was excellent
Stayed 1 night in Jun 2025

2/10 Terrible

Patrick

Disliked: Cleanliness, amenities, property conditions & facilities
We had ants in our room and the smoke detector was missing with wires hanging down where it was supposed to go…still waiting to hear from Expedia about getting a refund??
Stayed 2 nights in Jul 2025

6/10 Okay

Vanessa

Liked: Room comfort

Quite Stay

The elevator didn't work so toting 5bags up the stairs with my Sciatica on Fire was a treat the man at the desk did offer to help but since he was the only one at the desk I declined. The morning shower on day one was luke warm at best but warmed up by the second day. Ample parking in front and relatively clean. Overall a very quiet stay
Stayed 2 nights in Jun 2025

6/10 Okay

JANICE E.

Disliked: Cleanliness, property conditions & facilities
You get what you paid for. Low quality
Stayed 2 nights in Jul 2025

2/10 Terrible

Jacquolyn

Disliked: Cleanliness, amenities, property conditions & facilities
Staff were very nice, however this is not a clean hotel; mold on air conditioner unit and under bath tub mat- in plain view, Smokey smelling room and tv didn’t work (requested them to look at it, gave us $20 cash for inconvenience of that). Fiance said I’m not allowed to book hotels any more. 😂
Stayed 2 nights in Jul 2025

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this property because my son had booked it. I normally avoid Quality Inn like a plague. However, we wanted to stay at the same location as him. Check in was… ok. The rooms were disgusting. Ceiling was falling in in our bathroom. There is no way it had been really cleaned as the floor was visibly dirty. AC unit was broken. My son’s room had literal mold in it. There were hand prints visible on their headboard from previous guests. The whole property smelled like mold and body odor. The breakfast was basically nonexistent (good thing we planned a much better breakfast). 100% will not be staying here again.
Stayed 1 night in Aug 2025