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Reviews of Hôtel Régina

3 out of 5
Hôtel Régina
40 Rue De Lhomel, Berck-sur-Mer, Pas-de-Calais

Reviews

7.8

Good

Rating 10 - Excellent. 249 out of 1000 reviews" "
Rating 8 - Good. 461 out of 1000 reviews" "
Rating 6 - Okay. 199 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mike

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for £60/ night, clean and spacious room. Dinner at restaurant was excellent! Good size portions. Nice to have a bar and restaurant open on a Sunday evening when most of France closes down all day. Shame hotel.com allows hotel to advertise the spa and pool as part of the hotel rate when there’s a 35€ fee for the use of the pool and jacuzzi.
Chicken Cesar salad
Oysters
Room
Stayed 1 night in Sep 2023
Response from Abel, Hotel Regina on 3 Oct 2023
All the staff of our hotel is happy for you and wishes to see you again.Feel free to come back for a brand new positive experience. The Hotel Regina

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a grand old lady from 1930’s. She is classic. The parts we saw have been restored in keeping with the original style. Our room was clean and a good size with ample storage space and work area. The bathroom was compact with everything necessary fitted in! We ate out but returned for coffee and a drink. They were both excellent and good prices. We found parking in the same street and paid a euro for the privilege. Berck_Plage is a seaside town and very busy in the summer. The hotel is away from the main area so was quiet. Main area and beach start within 250metres.
Stayed 1 night in Aug 2023

6/10 Okay

Nicola

Travelled with family
Liked: Cleanliness, staff & service
Okay for location.
This hotel is in a lovely place and very close to the beach. I was shocked to find out it was an extra €35 to use the pool. When you book a hotel because of the pool ypu don't expect to pay extra.
Stayed 1 night in Aug 2023

8/10 Good

Alistair

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2022

10/10 Excellent

Adeline, Dublin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2021
Response from La réception on 18 Aug 2021
Bonjour, Merci de partager votre avis

6/10 Okay

Katherin

Disliked: Cleanliness, property conditions & facilities
Large Room but a bit dated
The location of the hotel is convenient. Unfortunately, there was no parking at the hotel available when we arrived. We were able to park on the road but would have preferred something more secure. The room was fairly large but the interior was a little run-down with stains in the carpet etc. The bed was confortable and large enough. The shower a bit old. There was no kettle or cups in the room and when I asked if that could be provided, i was told that this was not included in the Standard Room we booked which was disappointing. The hotel was full and there were a lot of families with children staying so we did not visit the pool area.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
We liked the location. Disappointed that hardly anyone spoke English not able to obtain a menu in English. Disappointed we had to pay for the pool. Pool very busy too many people in the jacuzzi Sauna not working.Disappointed in our room as we booked a double superior room and it was two single beds pushed together. We both have more than eight flea bites each from sleeping in it. Car parking was also €6.50 a night these charges and the pool cost per day were not displayed in your advert.
Stayed 3 nights in Oct 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Friendly English speaking reception staff. Really nice public areas inc Bar. Room was a bit tired and no tea or coffee making facilities. No fan or aircon
Stayed 1 night in Sep 2019

10/10 Excellent

Peter

Stayed 1 night in Sep 2019

6/10 Okay

Peter

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
The Hotel Regina is in a good position with regards to the beach and the town center - and therefore local restaurants.Parking (in early September) on nearby roads and in car parks was plentiful. The hotel has a car park (6.5 euros) but we weren't offered it. The hotel decor is rather tired, the breakfast restaurant is like a school refectory (although the food was good) and the room was comfortable. The staff were the stereotypical French - sullen and unhelpful. When my wife attempted to speak French to them they laughed at her! Having been attracted to the hotel by the fact that it has a swimming pool it came as a disappointment when we were told that the pool could only be used by paying for the package of pool, sauna, Turkish bath, Jacuzzi - at a cost of 35 euros. I should have read other reviews before booking. It's misleading to show a picture of the spa facilities in the promotion of the hotel when such high extra charges are being made.
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was in the right location, room size great, bathroom very small shower cubicle to small to wash in WC in the smallest part of the room to small to wipe your ass you had to stand, Dining waiter great food not the best breakfast forget it naff is being polite will go back to Berck sur mer again but not to this hotel
Stayed 2 nights in Sep 2019

10/10 Excellent

Pennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than previous reviews
Was better than expected having read the reviews especially about clients being attacked by mosquitoes. This was not the case. We booked 2 standard doubles , one of the rooms was half the size of the other & quite pokey for 2 adults. Was clean though & did what we wanted an overnight stop. Berck itself is not somewhere I would return. Lacking in character & a bit run down
Stayed 1 night in Aug 2019

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
good value hotel
used this hotel as an overnighter travelling back to calais. its dated inside but very clean with great staff , didn't eat here at all. it is dated inside but for the cost of £69.00 it was good value
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Older hotel but clean and great location, only a block to the beach.
Stayed 1 night in Jul 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service
Overnight stop
I was using the hotel as a stop over rather than a break so I am not reviewing the Spa or the location. The price was very reasonable. The parking was secure. The breakfast was nice. The hotel felt a little tired in some places. Some maintenance was going on and much of the interior felt more refreshed so it might get to the rooms and the exterior at some point. No air conditioning in the room was a bit of an issue during a heatwave making sleeping less easy. Overall it was good for the price.
Stayed 1 night in Jun 2019

6/10 Okay

Brenda

Liked: Property conditions & facilities
At extra cost to use pool/hot tub
Stay was ok, learning about using the pool and hot tub was addition cost was very disappointing, as that was the only reason I booked this hotel. Also, I guess I paid for breakfast unknowingly... and does not look like I will get reimbursed for it, because I didn’t know I purchased it so I did not eat their breakfast.
Stayed 1 night in May 2019

4/10 Poor

agnes

Liked: Cleanliness, staff & service
Improve the sound insulation
The room is nice but there's no sound insulation. There is also a 35 EUR charge per couple for the spa . This isn't made clear ahead of time and is disappointing.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool sauna and Jacuzzi and steam room
Stayed 2 nights in May 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Martin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

SmileyT, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel,
We had a great stay at the Regina. Rooms were basic but clean and functional. Our evening meal was very good and reasonably priced. Great location for the beach. Parking was limited and in high season might be an issue. Pool and leisure facilities pricey at 35€, especially if you only want a swim. Overall I’d recommend
Stayed 1 night in Sep 2018

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a pleasant stay I would not recommend staying.
There was no mention on booking to book in for the carpark. The room was tired and I think the staff must be too they were less than helpful. The dining room staff were morose to say the least almost to the point of rudeness. We certainly would not stay there again. Oh and PS I understand you have to pay 39€ to use the pool :/
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The third bed wasn’t confortable, too bad
Stayed 3 nights in Aug 2018

6/10 Okay

Matilda, uk

Traditional hotel close to the beach
Large hotel, with a bar. Read online about the cost of breakfast and the quality, and yes those reviews were right: expensive and poor. However, the evening meals were good quality and choice and compared favourably in price to outiside. So, we only had breakfast once but eat dinner twice. We found the staff didn’t speak English, as mentioned on the website by previous users. Would use again if ever in the area.
Stayed 3 nights in Aug 2018

8/10 Good

Jose

Liked: Cleanliness, staff & service
Holiday for six
Beds were a bit hard and lacking comfort other than that all ok. Shame it costs €35 to go to spa per room. With our family we use two rooms however they did discount to €45. Still a lot to use a pool
Stayed 4 nights in Aug 2018

6/10 Okay

Tracy

Disliked: Cleanliness
Stayed 1 night in Jul 2018

6/10 Okay

Susan, london

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Annoyed pool hours limited extra 12 euros
Close to beach Room comfortable Zero amenities not even laundry bag Kettle useful for only 1 tiny cup each coffee Renovation needs work staff at reception unhelpful for restaurant suggestions Pool supplement unreasonable with 40 minutes before closing too early at 8 and opening late at 9
Stayed 1 night in Jul 2018

8/10 Good

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hotel I Shall Revisit.
We were very impressed with this hotel and its staff. They changed us to a more suitable room when they learned my husband had recently had spinal surgery. The waiter helped me choose gluten free food though there was no provision for this on the menu. I think my lack of French and their lack of English caused me to be given a plate containing pasta, which if made from wheat is like poison to a coeliac like me, The plate of food I eventually received was very late, cool and a very small portion. I always present to restaurants , in their native language, information cards produced by the Coeliac Society, informing them of foods I can eat. These foods are basically meat, fish, veg, fruit, cheese etc as long as they do not have wheat, rye or oats in any form, e.g. gravies, sauces.
Stayed 4 nights in Jun 2018

4/10 Poor

Mary

Disliked: Property conditions & facilities
Not for me thanks
Very disappointed with hotel, my husband went fishing and I booked the hotel as they had a swimming pool, the charge for the use of the pool is 35 euros per day for admission to the spa. I explained I only wanted to swim but they refused the charge is per room. I was staying there for 7 days so that would have been 245 euros to go for a swim. the room we had was very old and tired and the bathroom could be updated, however it was clean. The room was very hot and when you opened the windows the mosquitos came in, we had to purchase a plug in mosquito repellent which did work quite well. The wifi didn't work at all for 3 full days we kept getting told technical problem. I felt somewhat isolated as they had not one English speaking channel. There was no air condition, no coffee maker or kettle.The location of the hotel is very good near to the beach. I feel the hotel suffers from delusions of grandeur. The main focus of the hotel seems to be the spa. I won't be returning.
Stayed 3 nights in Jun 2018

6/10 Okay

Benjamin

Reasonable based on price. Needs a little TLC
Staff was mostly friendly. Restaurant was out of both items we wanted to eat, so I can't say anything about the quality of their food. The room was very basic. I believe it was one of the rooms that hasn't been renovated so take that for what it's worth. Overall it just feels a little tired and in need of a thorough going-over, but it is clean, secure and inexpensive.
Stayed 1 night in Jun 2018

8/10 Good

Gerry, Merseyside

Liked: Staff & service, property conditions & facilities, room comfort
Ok stopover
Needed somewhere for the night following long drive to Dover/Calais. Previously stayed here 10 years ago. Hotel undergoing repainting and town attempting to reinvent itself. Town has suffered since last visit and hotel not as nice either. Will not be returning here again.
Stayed 1 night in Jun 2018

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
Really nice hotel and staff. Could do with a spuce up but very comfortable.

6/10 Okay

David, Rayleigh Essex

Disliked: Cleanliness
Nice but flawed
Not made clear on booking use of swimming pool 35 euros per day not per stay. Tea and coffee facilities in room very basic had to ask for refill also no milk.Having said that hotel is nice and room very good with large bathroom.
Stayed 3 nights in Sep 2017

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luckily we only had to stay1 night in this hotel..
We had a rather disappointing stay at Regina. Entering our room already made us think it used to be a smokers room where they simply removed the ashtrays to make it a non-smoking room. Or was the bad smell caused by the dirty carpet ? My husband got trapped in the bathroom as there was no door handles and could only free himself by using a pocket knife. When we checked out the following morning we told the ladies at the reception but in stead of an apology we got an annoyed look and it was very obvious that they were not going to do anything about that bathroom door.
Stayed 1 night in Aug 2017

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and relaxing
Lovely relaxing stay Hotel was a little dated but had clearly been recently decorated to a good standard Staff could have been friendlier No tea:coffee making facilities which was disappointing
Stayed 1 night in May 2017

4/10 Poor

Sharon Mae

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs improvement
The location of the hotel was good, it's not so far from the beach and plenty of restaurants nearby. The hotel itself needs improving, it's got good potential to be good, but it needs doing up, room is so tight. There are plenty of hidden charges like parking fee and the use of their swimming pool. It wasn't mentioned by the hotel staff that we have to pay extra for the use of swimming pool, and so we asked them for pass, by the time were checking out, we had to pay €6.50 for parking then €35.00 extra for the use of swimming pool.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is very tired as is the surrounding area and the room was small but at least clean.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice hotel, nothing amazing though. Looks like an old hotel that has been refurbished relatively recently. Our room was very small, but we didn't need anything bigger. Very good central location in Berck. Ample parking nearby. We didn't have breakfast and didn't use the restaurant or any other facilities so can't comment. Weather was relatively warm in April, I am not sure if this hotel operates 365 days a year - but if does, that small radiator did not look very convincing. Overall though, pleasant hotel.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hideaway
Perfect little last minute booking

8/10 Good

Steve, Swindon, UK

Liked: Cleanliness, staff & service, room comfort
Perfect Location, Great Value for Money
Huge hotel, very close to the beach. Our room was a good size, bathroom looked to have been refurbished. We didn't make use of many of the facilities as we ate in a restaurant in town for our evening meal. The breakfast was fine though. Staff were friendly.

6/10 Okay

Sara

Liked: Staff & service
Disliked: Room comfort
Room was clean & tidy with plenty of space, although the bathroom could have done with a proper shower and not just a hand held spray over the bath

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Richard, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant comfortable hotel
Used as a base for brief visit to Somme area. Comfortable, clean hotel; nice breakfast buffet.