Berkeley Lake Holidays

I like the value of the room, but the actual room itself needs some refreshing paint,bed comforter,pillow. Overall great stay a little rough around the property. Trash was outside piled up.

The location is great, but the company running the place is very unorganized. I had to call the night before as the check in details were not sent to me, and when i called they couldnt find my reservation. I had to call expedia to get it all sorted out. You are required to register with clear with your id. Also, when i arrived the door handle wouldnt lock so i had to use the deadbolt all the time. In addition the master shower drain is pretty clogged so a 5 minute shower ended up with an inch of water. Plus the ice maker wasnt working. Contacting landong was even more difficult as they basically have no staff. It took almost 24 hours for someone to respond to me. Door also never got fixed as maintenence responded 4 days after alerting landing and they didnt even fix the issue fully. They jammed a screw into the door catch to make it stick out further, when the issue was the entire door was cracked. I probably will not rent anything through landing again unless there is no other option.

The sisters restaurant next to the lobby was delicious and the young lady was probably the best hospitality I’ve had, super welcoming sweet, and attentive. The rooms were so gorg! Lives the rooftop as well

We did not have AC the entire stay. The room was unpleasant because of the heat. We weren't able to enjoy our city view because we had to keep the curtains close to try and keep the room from not being hot

Front of house staff was amazingly friendly and productive. Everything was very clean and well maintained compared to a lot of hotels in the area. Breakfast quality was pretty good for a free buffet, but the food / bus staff was very slow - at one point falling back to extremely flimsy paper plates when they couldn't keep up with dishes. The pool was great, the balcony was nice, my view of the part and ferris wheel was great, and the location is very close to anything you could want to do in Atlanta. Had some trouble with the handle of my room - it would refuse to open to either my key or security's master key. Had to have assistance to open it twice, but both instances were very timely and apologetic- was a very small inconvenience that they remedied by taking off two nights from my parking charges! Very kind of them. Would 100% come back here, and will recommend this location to others looking to stay in Atlanta.