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Hotel Ambassador

4.0 star property

Choose dates to view prices

Take advantage of a terrace, a coffee shop/cafe and a Japanese garden at Hotel Ambassador. Indulge in a hot stone massage and reflexology at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is €197
includes taxes & fees
2 Aug - 3 Aug

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Single Room

Panoramic Single Room

Panoramic Single Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Panoramic Double Room

A hotel room with a bed, a desk, a chair, and a large window offering a city view.

Panoramic Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi
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About the area

Located in Weissenbühl neighbourhood, Hotel Ambassador is connected to a shopping centre. Bundeshäuser and Church of the Holy Ghost are local landmarks, and the area's natural beauty can be seen at Gantrisch Nature Park and Trans Swiss Trail. Looking to enjoy an event or a game while in town? See what's happening at Wankdorf Stadium or PostFinance Arena. Visit our Bern travel guide
Map
Seftigenstrasse 99, Bern, BE, 3007

What's nearby

  • A chameleon and a gecko on branches in a display case.
    Bern Natural History Museum
    17 min walk - 1.5 km
  • A historic building with two lion statues at the entrance, surrounded by trees and featuring a large mural on the facade.
    Bern Historical Museum
    3 min drive - 1.8 km
  • A grand building with a dome and statues, surrounded by a reflective plaza and other classical architecture.
    Federal Palace
    4 min drive - 1.4 km
  • An ornate church interior with a large pipe organ, arched ceilings, and detailed woodwork.
    Berner Munster
    6 min drive - 2.1 km
  • Freibad Marzili
    14 min walk - 1.2 km

Getting around

  • Koeniz Wabern bei Bern Station
    12 min walk
  • Bern (BRN-Belp)
    16 min drive

Restaurants

  • Restaurant Dampfzentrale
    11 min walk
  • Maharaja Palace
    7 min walk
  • Pizzaiolo
    5 min walk
  • Ristorante Grottino
    10 min walk
  • Restaurant Dählhölzli
    11 min walk

About this property

Hotel Ambassador

  • Upscale hotel located in Weissenbühl
  • Consider a stay at Hotel Ambassador and take advantage of a terrace, a coffee shop/cafe and a Japanese garden. Treat yourself to a hot stone massage or reflexology at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • Swimming pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), free bike hire and an electric car charging station
    • An indoor pool, concierge services and a lift
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 97 rooms boast comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
  • Other amenities include:
    • Bathrooms with baths or showers and free toiletries
    • LED light bulbs, electric kettles and daily housekeeping

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Bar (on property)
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.8 out of 10, Excellent, 249 reviews
The price is €180
includes taxes & fees
2 Aug - 3 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CHF 9.50 to 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 9.50 to 22 per person
  • Rollaway bed fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8 AM to 11 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Hotel Ambassador have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM to 11 PM.

How much does it cost to stay at Hotel Ambassador?

As of 13 Jul 2026, prices found for a 1-night stay for 2 adults at Hotel Ambassador on 2 Aug 2026 start from €197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ambassador pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Hotel Ambassador?

Self-parking is free at this property.

What time is check-in at Hotel Ambassador?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Ambassador?

Checkout is at noon.

Where is Hotel Ambassador located?

Located in Weissenbühl, this spa hotel is within 1 mile (2 km) of Freibad Marzili, Bern Natural History Museum and Federal Palace. Bern Historical Museum and Swiss Alpine Museum are also within 1 mile (2 km). Koeniz Wabern bei Bern Station is 12 minutes by foot and Bern (ZDJ-Bern Railway Station) is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Ambassador Reviews

8.2

Very good

8.8

Cleanliness

7.6

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 158 out of 430 reviews
Rating 8 - Good. 194 out of 430 reviews
Rating 6 - Okay. 52 out of 430 reviews
Rating 4 - Poor. 15 out of 430 reviews
Rating 2 - Terrible. 11 out of 430 reviews

Reviews

Verified

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very kind and accommodating. For Europe standards the bed was on the softer side and the pillows and bedding were quite plush. Would stay there again without question.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sharon

Liked: Amenities
The hotel staff were friendly. The breakfast was very good.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit older hotel but very well maintained. Generous breakfast. Free parking. Great service overall.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional receptionists and clean stylish hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly staff, clean rooms, the beds were lose to my liking and bathroom seemed small but overall good value for the price. I’d stay here again if I could.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning.
Stayed 4 nights in May 2025
Verified

8/10 Good

Filipinas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bern trip

Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Kristi

Liked: Cleanliness, property conditions & facilities
We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Azam

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice an clean
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Roxana

Liked: Amenities
Very clean!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Nicola

Liked: Cleanliness, staff & service
Disliked: Room comfort

Swiss Alps stop off

This does not meet the standard you would expect of a 4* hotel. The rooms are tiny, beds uncomfortable, had to lie the wrong way in bed to get reliable wifi connection and the 'bathroom' is an area of the room with an opaque plastic surround. The gym was awful - 3 pieces of equipment and the temperature of the sauna with no working AC. Pool is tiny. Staff were lovely and super helpful, but the best thing about this hotel is the lobby.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Johan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was clean and offered a nice view, but that’s about it. Everything else was disappointing, especially considering the high price...definitely not worth it. The breakfast was of very poor quality. This hotel definitely does not meet the standards of a 4-star establishment. Thanks nonetheless to the reception staff, who were kind and professional
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Liezel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this hotel. The staff were very friendly and the hotel room itself was really lovely. They even have a free pool and sauna included with the stay, alongside with bathrobes and slippers if you needed any. We never got to try it out but thought that was a really nice gesture. Another positive perk was the free travel pass around Bern. We had a car - parking was very easy and free. They also have a restaurant within the restaurant. We paid for the breakfast buffet which was 19 CHF each, and the food selection was great. The room itself was pretty modern - especially the bathroom. I liked the design of the bathroom (had a hairdryer as well). There is also a mini bar inside the hotel room in case you wanted a little drink or snack during the stay, but you would of course have that added to your bill. However, there was complimentary tea and coffee in the room. We stayed in a 3 person room (1 double bed, 1 single foldable bed). The single bed was not the most comfortable bed to say the least. I am a deep sleeper but must say my back hurt quite a bit when I woke up because I could really feel the springs on that bed. However, the double bed was comfortable to sleep in to say the least. Overall, was a very good stay and the city is nearby through tram service. The tram stop is very nearby to the hotel so you won’t have an issue getting into town. We were however able to visit the entire town within 1 day and only stayed in this hotel for 1 night.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was convenient. And the voucher for public transportation in Bern was an unexpected surprise
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Allen

Liked: Amenities, property conditions & facilities
Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here previously and it is very handy for the centre etc
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good sold accommodations.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Nandish

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyes staying & was relaxing.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff.
Stayed 4 nights in Sep 2022
Verified

6/10 Okay

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Japanese restaurant top
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access many different sites around Bern without needing a car.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Stayed 1 night in May 2023
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Stayed 2 nights in Aug 2022