Bern Holidays

We enjoyed a beautiful view of the canal. Our room was spacious for 3 people and the bathroom was quite large. We didn't mind walking up the stairs. The staff were amazing and always available to help us. The lounge offered drinks and snacks from 4-6 that made our stay enjoyable. I would highly recommend staying here.

Great place to stay in a great part of Amsterdam. Staff was very friendly and helpful. You can walk to everything. It’s right on a beautiful canal. The room was a pretty good size with very comfortable beds. Everything was clean. We loved it.

The location of the property was great with all sorts of amenities and entertainment within walking distance. The check-in was a less than memorable process. During the check in the cleck took a call, which sounded like a personal call, and just left us standing. Then she asked if I wanted to set up my credit information for the property deposit and I said yes. She barely started the process and then decided to dismiss us and said we could do it later when the suite was ready for checking. Minutes later she emailed me the credit deposit form to complete. It felt like she just wasn't interested in doing it. When got to the suite we discovered bugs in the bath tub, towels that smelled mildewy, dishwasher had a very off putting, and hair dryer was so sticky we were unable to clean it off. House keeping is every 3 days which is fine. However we were told of we needed any extra things dropped off to either call or email the reception. I called and asked that house keeping leave extra coffee when they came as we only had 6 when we arrived and ran out because they actually did not come until the 4th day. When they did come they left 4 pods 2 less than what we initially started with. If house keeping comes every 3 days, supposedly, and 2 people are staying in the suite you would need a minimum of 6 pods for each person to have one cup of coffee a day. We gave up and bought instant coffee instead only to discover the kettle provided in the suite was in a unusable state.

Need more room service for free

This was in a lovely location right by the museums. The staff were super friendly. Our TV didn’t load very many English channels and our sink was a bit clogged. Everything else was great and was overall a positive experience! I’d stay here again.