Bernau bei Berlin Hotel Guide - Hotels with Spa in Bernau bei Berlin, Brandenburg Region

"Beautiful and very comfortable hotel. Excellent location and we were able to walk to almost all of the major sites we wanted to see. Beautiful views of the cathedral and the river from our room. Lovely atrium bar. We would definitely stay here again if in Berlin."

"Pretty good location with night life bars and restaurants situated conveniently around. We stayed for a weekend socialising and it was perfect for that."

"Outstanding staff and front desk- consistently. Front: Juan & Emmanuel🌟 Housekeeping Rahmann. Security of hotel Outstanding as well as room cleanliness. Had a magnificent special birthday dinner at restaurant. Excellent all round! Would return & highly recommend :)"

"Very dusty room, coughed alot. Like other reviews, room is hot as temp could not get lower the 20 degrees. Likely i went spring time"

"Once was, a grand hotel. Restaurants they list on website close early and though they claim having 4 restaurants I never saw more than one open. Furniture in room was worn. AC in room didn't work. Very few outlets in room. Cousins to be smoke free property, everytime I walked up to main entrance had to walk through smokers."

"Wonderful hotel in a great location. Many attractions were well within walking distance and there is an underground station right out the door. The hotel had everything to make our stay fun and enjoyable. And the price is quite reasonable for a major European capital. We couldn’t have been happier with this choice. "

"Zimmer & Komfort Die Zimmer sind angenehm groß, allerdings ist der Grundriss etwas unvorteilhaft gestaltet. Die Betten waren zwar bequem, aber die Bettwäsche und Handtücher wirkten alt und abgenutzt – diese sollten dringend erneuert werden. Ein kleiner Minuspunkt im Bad: Es wäre schön, wenn Bodylotion zu den bereitgestellten Pflegeprodukten gehören würde. Service & Personal Hier gibt es den größten Verbesserungsbedarf. Das Housekeeping war wenig aufmerksam (einige Handtücher wurden beim Wechseln schlichtweg vergessen). Der größte Schwachpunkt war jedoch die Rezeption: Das Personal war sehr unaufmerksam und unfreundlich. Mir fiel auf, dass die männlichen Kollegen etwas professioneller waren als die weiblichen. Lage & Preis-Leistungs-Verhältnis Das Hotel ist verkehrsgünstig an mehreren Knotenpunkten gelegen, was je nach Reiseziel sehr praktisch ist. Was das Preis-Leistungs-Verhältnis angeht: Sauberkeit und allgemeine Instandhaltung sind in Ordnung, aber für den gebotenen Service und die Ausstattung ist das Hotel ein bischen zu teuer."

"Did not receive room cleaning when I requested it via the "button" in the room as instructed. I think it was defective, but the only way to find out was when they didnt clean the room..."

"Breakfast was fabulous especially the fresh omelette. "