Bernau bei Berlin Holidays

they should explain at check in they only clean your room if asked. i stayed three days and the room was never cleaned. first time i see this police in 63 years of travel!

I love the property, everything was excellent

The hotel's location couldn't be better, close to Gendarmenmarkt, Museum Island, Potsdamer Platz, shopping, public transportation, and a wide variety of restaurants. Rooms are reasonably large and comfortable, though the mannered chairs take up way too much space and should be replaced. Desk staff could be more welcoming but the women on the restaurant staff are wonderfully friendly and there is a good, though pricey, breakfast buffet. The bar offers cocktails at a discount on weekdays. The laundry service is poor to the point of being unusable, charging double on weekends and for pickups even one minute after the stated 9 am guest delivery time. For longer stays a self-service laundromat is the only option.

The gym is a good 5-10 minute walk away. The wifi was abysmal the entire trip, with no fix. TV was very limited, news channels only. A true business hotel.

Lovely spacious suite with balcony, great amenities, friendly & efficient staff.