Birkenwerder Holidays

The hotel was clean and very nice but no one tells you about the parking garage (if you use their parking). You get a key fob, they tell you to scan it and it will open the tiny one-door garage. Your car has to fit perfectly in the little tray and then the garage shuts and the car elevator goes all the way down to the basement. I wasn’t aware that my husband should not have been in the car as it was lowered. I panicked and had to call him back up with the fob, hoping he hadn’t opened any doors while he was down there. There are instructions in German but I’m American and the front desk agent didn’t explain the process to me. Thank God my husband wasn’t hurt down there.

Absolutely amazing hotel and the Lebanese restaurant is second to none

Good location, but very poor amenities and overpriced compared with amenities available at the hotel.

The location was ideal and the apartment was spacious, clean and suited our needs on a family city break trip with 2 teenagers. Staff were courteous and friendly.

Like the location and staffs were friendly