Bersone Holidays

This property was very confusing when booking and became even more confusing when we arrived. In the pictures they show the castle property which leads you to believe that its part the overall property and you have access to the grounds. No you don't. The old castle property belongs to someone else and you do not even have access to walk around the grounds. It's quiet as your out in the country so not possible to walk to restaurants. We choose to stay and eat at the hotel for the convenience. Food is fine but nothing special. Staff were good. The room had a broken scones light that should have been fixed a long time ago. We were disappointed as the pictures lead us to believe one thing and found something very different. My wife and I both commented that if they had not portrayed it as part of the castle we would have still stayed here. They are using the photo to attract guests so based on that we are giving a lower score.

This property is not in the hotel… it’s an apartment, next to the hotel…. But… it’s superb location, right next to slopes, hot shower and warm room. All you need! No cooker, only hob and microwave. Location is amazing and pretty tidy. Would definitely go again with family. (2 adults 2 children).

It was a very nice and spacious hotel, would recommend, especially if you want to stay close to the airport

This is a beautiful hotel with excellent staff. Amazing breakfast and dinner were included with our stay. Convenient to main shopping and dining street and bus station. Only issue was lack of AC or even ceiling fans (they did provide a Dyson airblade which sort of helped) for climate control. The balcony slider provided some relief from the heat, but not enough for anyone sleeping in interior room of family suite.

Staff was all great, facilities were decent, breakfast in the morning had something different every day.