Bertuccia Holidays

Service was great! Rooms are a bit average but for the price, location and street parking it was great value.

Would definitely come back and definitely stay there again! Everything was great and view stunning! Staff wonderful! Wish I could have stayed longer 🙏🇮🇹

Staff were unfriendly and used one of the seating areas as a smoking area although my kids were sat there. I discovered this later and was very cross about this as they just smoked over my kids. Shower was very loud and faulty. The driver was fantastic who picked us up from the port and extremely kind. The pool area is very nice which was the best bit. Staff seemed to see holiday makers as an inconvenience. The photos of the hotel on the website were very flattering so I had much higher expectatations for my stay. Breakfast was pretty good. Main waiter very grumpy. Female waitress very kind.There were no snacks available during the day and mealtimes were very rigid and limited. There seemed to be an outdoor bar which was not in use. With a bit more effort and modernisation this could be a really good hotel as it had great grounds and in a quiet part of the resort but about 20 mins walk to all the bars, restaurants Vulcano is a cute place. Quiet resort with a few nice bars and restaurants and opportunity to visit the other islands. Knowing what I know now I would stay in Panarea or lipari over staying here