Bestari Jaya Hotels

"I stayed for 5 nights and absolutely loved my stay! My favourite hotel of all time I think. In part it was the suite which was beautiful and perfect for us. The personal touches such as the fresh flowers, fruit plate and personal note were so appreciated. The other huge bonus was the executive lounge which meant Happy Hour complimentary drinks and appetizers, as well as a more intimate breakfast experience. We loved it so much! Otherwise the breakfast buffet was excellent. Staff were lovely throughout and they were very generous with a late checkout. The location was great with a walking path to the MRT and 1 Utama right outside the lobby. I can’t wait to return! "

"My first time in One World and I love it. The staff are amazing, helpful and friendly, especially Tina who went the extra mile to assist me. She deserves a grand mention by One World. I will stay here again if I am in PJ. "

"The public areas of this hotel are impressive — the rooftop pool, bar, lobby and restaurant all have a premium feel that sets expectations high. Staff were friendly and attentive throughout my stay. However, the rooms tell a different story. While everything you need is there — good shower pressure, towels, a fully equipped kitchen — the overall look and feel is quite basic and underwhelming. It reminded me more of a budget hotel chain than a Hyatt property. I also requested a high floor but was given one of the lowest, which was disappointing given the building's height and the views on offer. Worth noting too that elevator noise was noticeable from my room despite being some distance from the shaft — you could hear the muted rumble of lifts moving up and down the building. A solid option for the facilities and service, but don't expect the room itself to wow you."

"Good "

"Nice staff but the property was a seriously dated and needs a renovation. "

"Great place , clean rooms , staff very nice also "

"The room is poorly maintained, wallpaper was pencil drawn by some kids, some papers on the back of the bedside tables, toilet was extremely dirty, with mold on the shower floor and shower glass door. My wife vomit when she first entered the room, the smell was too bad, it feels like it has been not cleaned for a long duration of time. The shower tower is smelly too. Not free bottle drink water, they just offer filtered tap water from toilet basin… i do not risk my life with unmanaged or under-maintained water filter, so i didnt drink that filtered water, i bought myself mineral waters from marts nearby. Choose other hotel, there are pretty of options nearby."

"Room was nice n clean. Check in ok Service ok. There is food near by. Wifi not working 🙁"

"Good, helpful staff. Clean room"