Bestari Jaya Hotels

"Should have not stayed "

"Room was clean and hotel is connected to shopping mall which is easy access. "

"Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone. Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...

"Check out time is 12pm ....we went out n came back to room at 11.45am...n the room was locked and we couldn't open it. When we ask staff they said auto lock...auto lock the door after 12pm not before 12pm. And give extra 10 or 15 min to check out...And staff saw us going up but never stop us to unlock."

"The staff was very welcoming, helpful, and attentive. "

"Unique location just outside city center, excellent facilities."

"This is a basic, no frills hotel which it does really well. Set in an authentic row of shops with traditional food nearby. Perfect to lay your head down after a busy day in the city. If you want swimming pools and gyms, this isn’t for you. If you want affordable and simple safe place to sleep with good air on, go for it."

"One must ask the counter to give a room with toilet not smelly bathroom floor not flooded sink not leaking towel not dirty aircond remote control works otherwise it's miserable "

"nice surrounding, peace & quiet, for relaxation "

"The property needs to be renovated for sure, the staffs are amazing in particular Rajie Simathri was very helpful in changing our rooms to a better ones and making our stay great. the area is nice people are friendly only the minus point is hotel needs to be renovated. "

"住宿空間不錯，也有電視可看，洗手間及浴室有開窗，房間也可看到城市景觀！服務人員有禮貌，飯店有電梯很方便！ 電梯灰塵有點多，沖澡時水柱很強也很舒服，但是剛我那間水退得有點慢，導致洗完澡後有點淹水！ 搭大眾運輸過去的話，還真的不太方便，比較推薦搭grab！"

"Simple hotel - fine for one or two nights stay. Bed comfortable and bathroom well equipped and clean. Traffic noise unfortunately was all night as by highway. Breakfast in morning simple (coffee, juice, roti etc) but adequate. Parking handy in underground car park next to hotel but need cash to pay. "

"It's good for stopover and rest for the night before continuing your journey. Though it's not an ideal place for a holiday treat. Not much to view or do there. "