Biel Hotel Guide - Historic Hotels in Biel, Canton of Bern

"Everything in the hotel was great, except for the shower. It only has a curtain, and water splashes all over the bathroom. "

"Excellent location in old town, near train station, restaurants, opera house, transportation. Great breakfast! Friendly, helpful and multilingual staff. "

"This is a legitimate 2-star hotel. Whoever qualified it for a 4-star hotel made a joke. To start with, there is no refrigerator in the room. Not even a tiny one. The bedding is another joke. A pillow is about 3 cm (a little over an inch) thick, with nothing but lumps inside. I had to ask for 2 more pillows to get it to be of any neck support. I also had to ask for additional 2 blankets as the one provided was too thin. I had to use one of the blankets to cover the pillow stack so that I don’t feel the lumps. In the bathroom: no body lotion provided. No conditioner for after shampoo use. The single container in the shower says: Hand, hair, and body wash. Same container by the sink. No shower cap or vanity kit. The overall look of the room—shabby. Avoid by all means. "

"My husband and I had the pleasure of staying at Savoy hotel for a week and enjoyed every moment of our visit. What made our stay especially memorable was the outstanding staff—everyone was warm, professional, and genuinely attentive. Every request we made was handled promptly, efficiently, and always with a gracious smile. We extend our special thanks to Charles, Valentina, and Katrin for their kindness and warmth, as well as to the breakfast ladies—unfortunately, we did not catch their names. We are truly grateful for the excellent hospitality and would be delighted to return in the future."