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"This hotel has a very professional and helpful staff that go above and beyond to help. The room is clean and simple. I was here for a pilgrimage. Don’t expect the Ritz. There is no air conditioning. You get a good sized room with simple furniture and what you need for a comfortable stay. The bed was comfortable. What you are buying most of all is the location to the religious activities at Lourdes. It is an easy walk. The hotel’s restaurant has a good ambiance, the wait staff are attentive and the food is very good. I ate dinner there twice. I was content with the food. There are many shops including the one at the hotel, which offers a ten percent discount and a free candle for the candlelight procession at 9 pm."

"Arrived late and had to use automated check in. Had to buzz for help code for door not given. Room adequate clean. Air conditioning did NOT work. Cheap price for cheap room."

"The cleanliness of the rooms and communal areas is always very good, the staff are exceptional, friendly and helpful."

"Clean room, good breakfast and enjoyed the SPA massage. Marin, the SPA masseuse, is outstanding and highly recommended! Near to the Grotto and I’ll be back next year!!!!!"

"Nice property"

"Good location. Staff was very friendly and recommended a restaurant we enjoyed. "

"The bathroom was not senior citizen friendly. I needed a stool to climb in. The breakfast was very good though."

"Staff not overly friendly. Good location"

"Clean environment "